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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This survey site Onepoll is a lucrative and encouraging platform which pays you for every contribution you made to them.... Keep doing well Onepoll management....

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This survey site Onepoll is a lucrative…

This survey site Onepoll is a lucrative and encouraging platform which pays you for every contribution you made to them....
Keep doing well Onepoll management....

13 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value the contribution from all our members

Beoordeeld met 1 van de 5 sterren

Don't waste your time on this site…

Don't waste your time on this site ..This is a scam Website when I reached the threshold for a reward they rejected my request and blocked my account. Avoid this website at all costs. I spent ages on their surveys for nothing

16 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Given that we pay out around £30K in member incentives every month we are clearly NOT a scam. If you have been blocked then there is a reason. We only reject accounts that we believe may be fraudulent. Contact members@onepoll.com and they will be able to tell you why and assist if possible.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

As ever, customer service from Rachel is fantastic. Very prompt response. Dealt with my issue satisfactorily.
I enjoy the surveys from this site immensely.

16 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Fantastic to hear we have provided the level of customer service we strive for and that our members deserve

Beoordeeld met 5 van de 5 sterren

I had an issue with claiming my reward…

I had an issue with claiming my reward (totally my own fault).

This was resolved immediately following an email.

Excellent service and response time.

14 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If problems do happen we always do our utmost to assist and sort them as quickly as possible

Beoordeeld met 5 van de 5 sterren

Positive experience

Quick turnaround time and resolution, clarity in instruction, helpful information - overall great customer support!

13 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great that we could help so promptly and effectively

Beoordeeld met 4 van de 5 sterren

Good Survey Site

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I emailed OnePoll last night & Rachel removed it from my list this morning. If only other companies could respond this promptly!

Only reason I'm giving 4 stars is because I can't complete surveys when I'm out & about. I would be nice if I could do them during my lunch break in the office etc.

12 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If you download our app then you will be able to complete surveys on the move. Contact the help desk if you have any problems finding it.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

8 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for our review. Top class customer service is what our members deserve and we always strive to provide that. Great that we did that here

Beoordeeld met 3 van de 5 sterren

It took a lot of time to complete the…

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer services she was able to help. Hopefully the money will go through within the next 14/28 days.
Overall not too bad an experience!

8 april 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. We guarantee to pay within 28 days but because we understand that members want their reward quickly we are currently averaging payments within 9 days

Beoordeeld met 5 van de 5 sterren

Rachel was very helpful and responded…

Rachel was very helpful and responded to me e mail promptly. Great company.

7 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great that we could respond so quickly and accurately. Great customer service is really important to us

Beoordeeld met 5 van de 5 sterren

Excellent survey company - in every respect!

There are lots of reasons why I love this survey site. The surveys are short, work well and are fairly rewarded. Payouts, when due, occur promptly. If I'm going to screened out of a survey it will happen within the first two or three pages...not when I've spent ten minutes or more diligently filling in information. And if I have a query or need help, I get a prompt personal response from a real person (thank you, Rachel😊 ). I've been with OnePoll for a while now, and I'm really happy with them.

30 maart 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you so much for your help with our research

Beoordeeld met 1 van de 5 sterren

The fact that I’ve had similar…

The fact that I’ve had similar experiences with other platforms doesn’t change my experience with yours. My review is based on personal use and remains valid.

30 maart 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. I am sure you will understand why we are sceptical about your review

Beoordeeld met 5 van de 5 sterren

one of the best survey sites

one of the best survey sites, quick surveys and regular, good payouts and quick and reliable at paying out. Any issues resolved straight away.

9 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for yoiur review. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

One Poll Review

I have been with One Poll more than 10 years now so I think that says it all really.

12 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. Thank you so much for all of your help with our research

Beoordeeld met 5 van de 5 sterren

Best Survey Site

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only survey site I know which has increased the points it offers and they listened when people asked for the payment threshold to be reduced from £25 to £20. Most other sites are reducing the percentage they offer to subscribers when the returns are fairly low in the first place.
Keep up the good work!

12 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. Our members are vital to what we do and we do regular surveys with them asking them what we can do better. More points per survey, lower redemption rates and quicker payment of rewards were three things identified that we have managed to improve

Beoordeeld met 5 van de 5 sterren

Had a problem logging on to account

Had a problem logging on to account. Droped an email to customer service who were not only quick to respond but very helpful. All resolved within 24 hours, great service and a good web site.

9 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. Really pleased we can respond so quickly

Beoordeeld met 5 van de 5 sterren

Reclaiming Lost Points

I had 2,073 points so decided to redeem 2,000 of them for £20.00 by BACS  this morning -  Before I could complete my bank details my mobile went off and on logging on again the points had disappeared.

I contacted One Poll and Rachel Knight from Customer Services replied quickly stating she had restored the 2,000 points, with other instructions on how to claim without issues. I reclaimed the reward with success.

Excellent service

11 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. We do our utmost to prevent problems occurring but if they do we will always do our very best to get them sorted out quickly.

Beoordeeld met 5 van de 5 sterren

Well worth you joining

Been with OnePoll for years, surveys are quick and easy. Recently needed to contact support - Rachel was fab , responded quickly and helped solve my problem. She was friendly and it was reassuring knowing that there is a human on the other end of my email rather than an AI chatbot!

11 maart 2026
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thanks for your review. All our customer support members are real life humans and will always do whatever it takes to help our members.

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