Onetoonedogtrainingschool Reviews 

166
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

The way my Akita reacts to Rob from one2one dog training is amazing, Bear absolutely loves Rob. Rob has made a massive difference to my Akitas attitude towards my elderly farther, he use to try bullyi... Toon meer

Beoordeeld met 5 van de 5 sterren

My pup has made amazing progress with the one on one lessons. Each lesson is videoed so i am able to re watch sessions. Pup enjoys the sessions. Would highly recommend.

Beoordeeld met 5 van de 5 sterren

Fantastic dog friendly trainers Bob has helped me get amazing results with my dog 5 years Staffordshire bull female She was dog aggressive and pulling on lead now walks like a angel Bob fil... Toon meer

Beoordeeld met 1 van de 5 sterren

If I could pick minus i would wasted thousands with this joke of a trainer stay well away unless you got plenty money to throw away or get bit by his uncontrolled dogs!!


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4,1

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TrustScore 4 uit 5

166 reviews

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4,1

Alle reviews

(166)

89 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I had a terrible experience with this…

I had a terrible experience with this company and its trainers. The cruel and inhumane training methods they used on my dog has negatively impacted his wellbeing and behaviour, causing him to be anxious and reactive. They charged me thousands of pounds and for what? Just to make my dog a nervous wreck. No after support from this company, no refunds and refuse to take accountability. Being disabled and a pensioner I don’t have a lot of money. Avoid this company

19 juli 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

I am really sorry but I have no idea who you are? I did not train your dog! You don't have a lot of money but you imply you spent THOUSANDS OF POUNDS on dog training??? I am sorry that this happened to you but not with my company it did not. Good luck for the future.

Beoordeeld met 5 van de 5 sterren

Great Experience

I have had very good dog training experience of sessions with this company. My dog has came on leaps and bounds if you pardon the pun. She has so much more confidence as have I in taking her out to busy settings where there are lots of other dogs which I wouldn't of contemplated before given how highly strung her behaviour used to be. Thank you very much from Angela Mair

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Robert Metcalf has been brilliant!

Robert Metcalf has been brilliant with our dogs. They are on residential training and we are sent videos of their progress twice weekly. Our 2 Labradors were wild and uncontrollable, however they are well on their way to 5 star obedience. I was concerned with the recent hot weather and heat waves but Robert put my mind at ease sending me videos of them swimming in burns and in their crates with plenty water. When our dogs first began training they were under weight and Robert helped us get them on a raw food diet and got their weight up. Robert has gone out of his way to accommodate our dogs and helped when I had a family emergency. I recommend this service 100%

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay away!!

Rob come to meet our fear aggressive dog and from the start I had a bad feeling. He put a "correction" collar on which was choking her, I said it was too tight and he told me it would loosen. He had 2 other dogs in his van a black lab and a red lab, he also said he'd been to Scotland so I'm assuming these poor babies have been in that van all day in temperatures in the high 20s. The social media campaign others have mentioned...look it up. He used the red lab to introduce to my dog and clipped them together, when I questioned this he said it was fine and to let go of my dog. She was actually ok but the lab had a go at her so he took his hand to the lab and hit her on the nose which I really didn't like. I'm so glad he didn't have any space for residential training and that I met him before sending my baby away with him.

***Edit***
The whole response to my review is a blatant lie. I have receipts for everything (calls and messages) and will be providing them in the ongoing investigation against this vile company.

11 juli 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

I would like to respond in a positive light however I am struggling to find the words. The actual truth is that I did turn up and park at the end of your road as it was a shaded area to park my van. The dogs each had water and an air conditioned van. I had called you earlier to say we should leave the training as it was a hot day but you insisted. I eventually agreed as long as we would train under the shade. You brought your dog out in a harness and I put on a collar with your permission. I showed you four of my fingers fitting underneath in between the collar and neck of your dog which you were happy with as there was more than enough room. No dog was EVER mistreated on that day or any other. The social media campaign you are referring to is ran by one woman who is being investigated by the police. You have no proof of these slanderous accusations as they are simply not true!! You literally begged me to help with your dog on a hot day even though I expressed many times that it was too warm, does that sound like a responsible owner to you? I have in fact been informed by good authority that this meeting was a deliberate set up related to the proprietor of the facebook page. I care for all the dogs welfare I look after and treat them all with love, kindness and a gentle approach which is why I do this for a living, its my passion. I would thank you for your review but unfortunately it is packed with nothing but lies.

Beoordeeld met 5 van de 5 sterren

Impressive 1st Visit

First visit from the guys today and I am impressed. My GSD isn't overly keen on humans or other dogs as he is unsure how to behave. In one session we managed a short walk along with a doberman and have another shepherd on the path. So happy and can not wait for further sessions. Guys are absolutely amazing only regret not finding Rob and the team sooner.

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't recommend highly enough

Couldn't recommend highly enough
Rob and his team have been fabulous with our German Shepherd Nala. From a reactive nervous and over protective dog to a little sweetheart she is a completely different dog and living her best life

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing - 100% happy with results already.

Rob was very friendly and listened to everything we had to say about our training needs for our two dogs - yorkshire terrier and West highland terrier. Within less than a minute of taking each of our boys out on an initial assessment walk, both boys were extremely well behaved - it was absolutely amazing to see. The plan that Rob has suggested and the immediate response from our two dogs has given me confidence in getting to the results we are looking for. 100% happy with the results already.

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First impression

We met Rob and Jane today for the first time to discuss residential training for our Belgian Malinois. During the assessment Rob already addressed some of the issues and provided us with helpful information.
Instead of residential training Rob suggested a different approach that would not only involve us much more but also be more cost efficient.
We very much liked Rob's straight forward, confident approach, open talking and getting us a lot involved...
Looking forward to next time...thank you!

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zeus on his holidays

Rob has had zeus boarding whilst we have been on holiday. He's also had him groomed for us. We can only review how we find and it's been amazing. We would recommend Rob to anybody.
Zeus has come on so much since we started seeing Rob on new years day.
Thank you all. See you on July and September when Zeus will be with you again.

24 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The guys are very friendly and…

The guys are very friendly and explained the process of what would happen while they had my dog at the course. Also within 10 minutes of the initial assessment the improvement of my dog on the lead was amazing, he went from pulling hard to walking nicely beside the trainer.

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend this dog…

I would highly recommend this dog trainer. Excellent service by a fantastic man who truly understands dogs. My Raffy dog has absolutely transformed since training with Rob and I am feeling much more confident too. Rob travels all over the country to help people with training their dogs . He also trains assistance dogs and is now putting my dog Raffy through his assistance dog training. Thank you Rob. If anyone needs a dog trainer this is the man to go to. We are really really pleased.

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The guys at 1-2-1 dog training have…

The guys at 1-2-1 dog training have been fantastic they took my tea cup maltipoo for 2 weeks training, received videos everyday, and has came back goes to toilet on command, crate trained. Highly recommend them.

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not training - trauma and cruelty

When Metcalfe from One to One Dog Training School asked me for a positive review *before* he had even worked with my dog, it should have rung alarm bells. He said he needed to counteract a "social media campaign" against his business. I now know exactly why people are speaking out.

I entrusted them with my beautiful, sensitive dog — a dog who simply needed reassurance and confidence after developing some fear-based reactivity. I made it crystal clear: no slip leads, no choke chains, and absolutely no harsh methods, especially due to her narrowed trachea.

Yet from the start, my clear instructions were ignored. She was paraded around on the very equipment I had forbidden, but I tried to keep faith, telling myself they were the professionals.

The final straw came days before she was due home:
A horrifying video showed my terrified dog being deliberately baited with a small, barking dog. She tried everything to avoid conflict — turning away, showing fear, pleading for space — but they cornered her until she had no choice but to react.
What followed broke my heart.
She was violently yanked again and again, even as she cowered in fear. Her trust shattered. Her spirit crushed.
All for what? To "prove" they could "fix" her by making her too scared to react?

This is not training. This is cruelty dressed up as control.

I paid nearly £2000 for what I thought would be compassionate, professional support. Instead, I feel sick with guilt that I ever left her there.

Please, if you love your dog, *please* research this company thoroughly.
Look beyond the glossy marketing. Look at the social media reports. Check Companies House and see the trail of dissolved businesses.
Don't make the same mistake I did.
Your dog deserves far, far better.

18 februari 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

We’re genuinely sorry to hear that you feel this way about your experience, and we take feedback—positive or negative—very seriously.

At One to One Dog Training School, the welfare and progress of every dog is at the heart of what we do. We have worked with hundreds of dogs, including those with severe behavioural challenges, and our focus is always on humane, tailored approaches that meet the individual needs of each animal.

While we completely respect your right to share your perspective, we do want to clarify that we would never intentionally use fear-based methods or ignore agreed-upon care instructions. In some cases, certain tools are temporarily introduced under controlled, professional guidance for the safety and support of both the dog and trainer—but always with the dog’s wellbeing in mind.

We strongly dispute the characterization of our training methods as cruel. We are fully insured, experienced, and committed to continuing education and ethical practice. The dog was not backed into any corner nor baited by another she was simply walked past a very happy and friendly dog to help de-sensitize her against her need to attack others.

That said, we deeply regret that you left feeling disappointed. You paid £1600 and we have refunded you £800 as training had been given and many videos taken of her training which you were more than happy with at the time.
We’d be more than happy to discuss this further in a constructive and respectful way. Please feel free to contact us directly so we can address your concerns thoroughly and transparently.

— The One to One Dog Training Team

Beoordeeld met 5 van de 5 sterren

Outstanding Service and Help

Outstanding service and help, was an absolute lifesaver for both my dogs. Robert did the impossible and helped both dogs and most importantly saved me from rehoming one.
Cannot express my gratitude and appreciation for the work done.

26 april 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

Thank you so much for your positive review. Two happy dogs and a happy owner is the best outcome.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant, made a massive impact with our dog in the space of 10 mins. If you need a dog trainer in the Nottingham and surrounding areas this is your guy.

21 april 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

Thank you so much for your lovely review it really means a lot to us.

Beoordeeld met 5 van de 5 sterren

Dog calming and training

As a family we had had a traumatic year and the dog needed some major training. I spoke on the phone with them and then met them. Both times I felt my particular circumstances and needs along with dogs were understood. Before I left him everything was explained, what would happen, where he would sleep and what his food would be. The videos I was sent helped show me his learning and progress. My dog has just come back from a residential course and the change is amazing. He still has personality but is so much calmer in himself. Walking him is so much easier as well. There is a long way to go but with their help we will get there

13 april 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

Thank you so much for your nice review.

Beoordeeld met 1 van de 5 sterren

STAY AWAY and find someone else

So far so good. I’ll make my final judgement at the end of Dave’s training.

UPDATE: stay away if you love your dog. Rob lied to me. If he says he’s putting your dog in his kennels he’s lying. He doesn’t have any. He trawls the UK in his van and that is where your dog will be. The kennels belong to his partner who is equally as bad. They have been reported. My dog came back reactive and now has specialist treatment for the trauma he suffered. Do your homework, don’t trust this man. He gives the speech but doesn’t deliver on it. He also asks you to put up positive trust pilot reviews to boost his credibility.

30 maart 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

Thank you Teresa for your review. Dave is doing well and responding positively. I look forward to working with him.

Beoordeeld met 5 van de 5 sterren

I must apologise to Rob for putting 2…

I must apologise to Rob for putting 2 stars he is definitely a 5 star trainer so please except my dearest apologise for this I would definitely recommend Rob to anyone wanting to have there pet train ours was a shar pei Called Hippo a head strong dog that has changed and walks by your side now

30 maart 2025
Review zonder uitnodiging
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Antwoord van Onetoonedogtrainingschool

Hi Paul. No worries at all just glad you are happy with Hippo.

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