Excellent service. Always there to help and give the best advice. Confident that we are in good hands. Look forward to trusting in their expertise. We love Kristina Pham. Have referred her to many fr... Toon meer
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Lees wat reviewers zeggen
I have worked with Emily Gabbert before and she is very polite and precise with her explanations. I am approaching 80 so I may have to work with a Travel Agent who can coordinate drivers, flights, ho... Toon meer
Bedrijf heeft geantwoord
Aidy’s advice of cruise line ship, location of cabin and other general advice was spot on. Both my husband and I remarked on how much we appreciated her direction on our trip almost daily. She is wi... Toon meer
Bedrijf heeft geantwoord
As a client of almost 20 years, each and every time my wife and I book a cruise or trip with Online Vacation Center we can be assured we will receive the best customer service from our Personal Vacati... Toon meer
Bedrijfsgegevens
Over Online Vacation Center
Geschreven door het bedrijf
Experience Award Winning Vacation Planning
At Online Vacation Center, we believe in delivering top-notch service—without breaking the bank. Our experienced Personal Vacation Managers and Customer Service team handle every detail of your journey so you can enjoy smooth sailing from start to finish.
Whether you’re dreaming of a luxury cruise or a land-based adventure, we personalize each experience just for you—and always at an unbeatable value. Thanks to our long-standing partnerships with top cruise lines and tour operators, we offer exclusive deals you won’t find anywhere else.
We’re proud to be recognized as a top-producing agency for every major cruise line—honored by Azamara, Viking, and Celebrity Cruises for our excellence in service and sales.
Book online 24/7 or speak with a Personal Vacation Manager—available Monday through Friday from 9 AM to 7 PM ET and Saturday from 10 AM to 4 PM ET—for expert advice and personalized recommendations.
• Trusted since 1972
• Family-Owned
• A+ Rated by the BBB
• Florida Seller of Travel (ST-32947)
• California (CST-2064227-40)
• Washington (WA SOT 602250083)
Why Online Vacation Center?
Geschreven door het bedrijf
- Low Price Guarantee
- Whether you're booking a cruise, tour or other vacation package, we promise that at the time of booking, our offer will beat or match the lowest available price advertised by competitors. Online Vacation Center guarantees its quoted price will match the cruise line's lowest available price available directly to the public at the time of booking. If the cruise line has availability on the same sailing and category for less, let us know at the time of booking, and we will match the price. Rates change daily. Guarantee applies to new bookings and on direct rates offered to the public.
- Our Commitment
- Online Vacation Center Holdings and its employees care about the environment and the communities where we live, work, and travel. While ONVC has frequently been involved in charitable giving in past years, in 2019 we formalized our Corporate Social Responsibility Pledge, committed to local charitable efforts and reducing our environmental impact.
Why Online Vacation Center?
The Best Prices Available Anywhere
Unique Vacations
We’ve bundled Airfare, Cruise, Hotel & more in one convenient Cruise Bundle. Add Guided Tours on an Enrichment Journey!
Exclusive Offers & Value
Our preferred partnerships with top cruise lines allow us to offer exclusive deals you won’t find elsewhere.
Superior Service
Our expert team will handle every aspect of your cruise vacation, helping to ensure you a fun and hassle-free travel experience.
Contactgegevens
2307 W Broward Blvd, Suite 400, 33312, Fort Lauderdale, Verenigde Staten
- 800-780-9002
- inquiry@onlinevacationcenter.com
- onlinevacationcenter.com
Explore Premium Cruise Bundles + Extras!
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were always helpful ensuring that…
Staff were always helpful ensuring that we had a great cruise.
5 april 2026
Antwoord van Online Vacation Center
Thank you, Dan! We’re delighted to hear our team helped ensure you had a great cruise experience. Providing helpful, attentive support every step of the way is our goal—we appreciate your feedback!
My Wife and I have Booked quite a few…
My Wife and I have Booked quite a few cruises with online vacation . we have always worked with Aidy Alonzo and she never disappoints. We just talked to her about when and where we want to sail and Aidy sets it all up for us and she's always so nice to talk to. we would never book with anyone else. Very happy with the service.
30 maart 2026
Antwoord van Online Vacation Center
Thank you, Randy! We’re so happy to hear Aidy continues to take such great care of you and make the planning process easy and enjoyable. Your continued trust means so much to us, and we look forward to helping you plan many more wonderful cruises ahead!
1st time Oceania
Becky is very professional and friendly. She is sincere and keeps us informed.
30 maart 2026
Antwoord van Online Vacation Center
Thank you, Joe and Nancy! We’re so glad to hear Becky made your first Oceania experience a great one. Her professionalism and thoughtful communication truly make a difference. We look forward to helping you plan your next journey!
Great customer service
Great customer service ! Leon D is excellent at taking care of our vacation planning... We always get quick and knowledgeable answers to all our questions.
28 maart 2026
Antwoord van Online Vacation Center
Thank you, Davy! We’re delighted to hear Leon continues to provide excellent care and quick, knowledgeable support. We look forward to assisting with your future travel plans!
Antwoord van Online Vacation Center
Thank you, William! We’re glad you enjoyed the variety and value of our cruise options. We look forward to helping you find your next perfect getaway!
Family vacation
We have always loved Marie at OVC. My parents have used her for vacations and now she’s the only one we use. She always takes care of you. She’s friendly and very informative. We lucked out this round and received free gratuities which was a plus. Thank you Marie and OVC, we look forward to many more cruise vacations.
29 maart 2026
Antwoord van Online Vacation Center
Thank you, Kandi! We’re so happy to hear Marie has been a trusted part of your family’s travel planning over the years. It’s wonderful to know she continues to provide friendly, informative service—and that the added perks were a nice bonus! We look forward to many more vacations together.
Emily Gabbert our travel agent.
Emily Gabbert our travel agent.
She is very attentive and resolves any problems we might have very quickly.
4 maart 2026
Antwoord van Online Vacation Center
Thank you, Mr. Frangas! We’re so pleased to hear Emily has been attentive and quick to resolve any issues. Providing responsive support is what we strive for, and we appreciate you sharing your experience.
Excellent service
We have dealt with Kathleen for years, and she has provided exceptional service. We find the pricing and perks to be very good, certainly compared to booking direct. They are there for us if there are any issues, and I would highly recommend Online Vacation Center.
24 maart 2026
Antwoord van Online Vacation Center
Thank you, Robert! We truly appreciate your long-standing trust in Kathleen and our team. It’s wonderful to hear you continue to find value in both our service and exclusive perks. Your recommendation means a lot to us!
We have been working with Emily G for 3…
We have been working with Emily G for 3 years now. She responds quickly to our inquires and gives us very valuable information regarding our cruise. Our latest VIP cruise experience was awesome!
26 maart 2026
Antwoord van Online Vacation Center
Thank you, Carole! We’re so grateful for your continued trust over the years. It’s great to hear Emily’s responsiveness and insights have enhanced your experiences—especially your recent VIP cruise! We look forward to planning many more memorable trips with you.
Antwoord van Online Vacation Center
Thank you, Janis! We truly appreciate your kind words. Providing a caring and knowledgeable experience is at the heart of what we do, and we’re so glad it showed in your travels.
Service was excellent took care of…
Service was excellent took care of everything
Kathleen B is wonderful
31 maart 2026
Antwoord van Online Vacation Center
Thank you, Joan! We’re delighted to hear Kathleen made everything seamless and provided excellent service. We’ll be sure to share your kind feedback with her!
We booked two cruises with OVC and…
We booked two cruises with OVC and attempted to book a third cruise. Our first cruise was booked with Michael, he handled everything and that cruise, there were no issues. Michael has since moved on an we were assigned Sasha. After the first cruise, because it was handled so well we wanted to book a third cruise. In the attempt to book the third cruise this should have been a red flag for us to check on the second cruise. Sasha was very slow to respond to our request for a quote. By time she got back to us the price of the cruise had increased and we had decided to use another company for the new booking. Now the upcoming cruise that was booked with OVC, the final payment was coming due and I tried to login to pay an realized They never sent me a confirmation number. After two days on the phone and sending emails we were finally able to make the payment. There was questions about when the final payment was due, my paperwork said 4/12/26, there website said 4/9/26 and the email said 4/26/26 due to OVC and 5/3/26 due to Celebrity. It was a little confusing on when the final payment needed to be made, so we chose the earliest date.
There customer service in my opinion isn’t the best. They said I would receive an email by the end of the day, that never happened. They can work with overseas military customers but they can’t call overseas numbers if you request a manager call back. One of the guys I spoke with didn’t even know what a country code was. During the time of booking they were offering free on board credit. That credit doesn’t show on my account. At this point I’m just tired of dealing with this company and will move on.
7 april 2026
Review zonder uitnodiging
Antwoord van Online Vacation Center
We understand your frustration, and you’re absolutely right to expect a smoother experience. Although we’re glad we were able to get you the information you needed, we know it shouldn’t have taken multiple steps to get there. A manager will be reaching out to you directly. We’d really appreciate the chance to make this right and earn your business again.
Top notch service
Can't say enough about Karina are travel guide/consultant. She is professional, take the time needed to recommend cruises or book them. Karina always takes time to answers our many questions . We are never rushed. Top notch service.
8 april 2026
Review zonder uitnodiging
Antwoord van Online Vacation Center
Thank you, Ashley! We’re thrilled to hear Karina provided such attentive and thorough service. Taking the time to answer questions and ensure you feel confident in your plans is so important, and we’re glad she delivered. We appreciate your kind words and look forward to helping you plan your next trip!
Always helpful in making reservations…
Always helpful in making reservations and resolving any problems.
23 maart 2026
Antwoord van Online Vacation Center
Thank you, Robert! We’re so glad to hear our team has been helpful both in making your reservations and resolving any issues along the way. We look forward to assisting you again!
Stress-free seamless experience…
Stress-free seamless experience throughout my booking. I had an excellent experience working with Karina as my travel agent. She was incredibly helpful throughout the entire process and always quick to respond to any questions or concerns I had. Her knowledge and expertise made planning my trip smooth and stress-free. I truly appreciated her attention to detail and willingness to go above and beyond to ensure everything was perfectly arranged. I would highly recommend Karina to anyone looking for a reliable and knowledgeable travel professional.
23 maart 2026
Antwoord van Online Vacation Center
Thank you, Carmen! We’re thrilled to hear Karina made your experience so smooth and stress-free. Her dedication, attention to detail, and responsiveness truly make a difference, and we’re so glad she exceeded your expectations. We appreciate your recommendation and look forward to helping you plan your next adventure!
Antwoord van Online Vacation Center
Thank you, George! We love the enthusiasm! We’ll be sure to share your shoutout with Ireland—she’ll be thrilled. We appreciate your support and look forward to assisting you again!
Antwoord van Online Vacation Center
Thank you for your kind feedback! We’re so glad to hear Leon has been attentive and on top of every detail. Providing reliable service is what we strive for, and we appreciate you sharing your experience.
The staff on the beyond were above and…
The staff on the beyond were above and beyond, and that is what made our cruise so wonderful. They supported us in every which way, especially when I had my birthday on board we were an aqua class and I can definitely attest for the wonderful staff on board Judy Mayer.
23 maart 2026
Antwoord van Online Vacation Center
Thank you, Judy! We’re so happy to hear you had such a wonderful onboard experience, especially celebrating your birthday—that sounds like a truly special trip. We appreciate you choosing us to help plan your cruise and hope to assist you again for your next celebration!
Know where to go.
Know where to go.
We picked the area we wanted to travel
Called On Line vacation Center, told the agent where we wanted to go,
Looking over the options, picked the one we liked best.
OLVC went over dates and details.
Had an easy no problem trip.
29 maart 2026
Antwoord van Online Vacation Center
Thank you, Joseph! We’re so glad to hear your trip was easy and hassle-free. Helping you find the right option and ensuring everything goes smoothly is exactly what we aim for. We appreciate you sharing your experience!
Good service and good pricing
13 maart 2026
Antwoord van Online Vacation Center
Thank you for your feedback! We’re glad you enjoyed both our service and value. We look forward to helping you plan another great vacation soon!
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