Onsim Reviews 

65
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As we know, copper landlines are being phased out, so my broadband and landline contract needed consideration and as I did not wish to use Voip looked for an alternative. Fortunately I came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been with ONSIM for a number of years now, using landline Sims and desk phone twinning, the service is great with access to EE network and O2. The level of customer service you receive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relie... Toon meer

Beoordeeld met 5 van de 5 sterren

First heard of onsim via a YouTube channel, thinking it can't be as good as the channel was reporting it to be... but I was so wrong! It's perf3ct for us as we do tend to move offices a fair bi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Telefoonmaatschappij

Geschreven door het bedrijf

ONSIM is the worlds most advanced mobile network. We support 5,000+ customers with our cutting edge mobile solutions. Our specialities include; mobile call and SMS recording, unified communications, landline SIM's, virtual landlines and more. Visit our website to see more.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(65)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I upgraded my phone the sim I had…

I upgraded my phone the sim I had didn't work with new phone got issue resolved within 15 minutes as I received a qr code for a eSIM instantly very good service you
Mohammad

Executive Airport Travel

27 juni 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks for your feedback Mohammad! I'll make sure to pass it on to our support team!

Beoordeeld met 5 van de 5 sterren

We have been with deskphone for a few…

We have been with deskphone for a few years now,and we just like to say the customer service is excellent,whenever you have a problem They always respond very quickly by email or the telephone and are easy to get hold of no Long queues on the phone to get through
it’s great to find a company that actually cares about their customers
I would highly recommend them

Malcolm Stovold
Company director of Weybridgepools

24 mei 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks Malcolm! That's a very kind review and we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Great service and support.

Great service and amazing customer support. I have been using this company for a few years now and I highly recommend their products and services.

12 april 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks Cam!

Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND THIS COMPANY

Deskphone are an awesome company who I would recommend to anyone. Customer Service is bang on.

11 april 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks Keith!

Beoordeeld met 5 van de 5 sterren

Not being that savvy with sims etc I…

Not being that savvy with sims etc I was struggling
I can't thank Chris enough for the support and help I received with setting up my telephone services
Highly recommend

31 maart 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks for your review Jo! I've passed your thanks on to Chris!

Beoordeeld met 5 van de 5 sterren

Quick response!

I am currently in the process of setting up my own business and really wanted a landline number that I could use on my mobile. This was the smoothest process through deskphone. When I required help the response time was extremely quick which saved me hanging around for the days waiting. I would highly recommend this company!

30 maart 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks for your review Hannah! We really appreciate the time you've taken to write this!

Beoordeeld met 5 van de 5 sterren

One of the best services I have ever…

One of the best services I have ever received! All the guys on the support team were so polite, helpful and most of all very responsive to all the requests we put in! Thank you to Sophie P, Chris D and Luke F for all the help.

16 maart 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Hi Mubasher, Thank you so much for your lovely review! I will pass on your thanks to Sophie, Chris and Luke!

Beoordeeld met 5 van de 5 sterren

Problem Resolved

I had a problem with my address on my account as we had changed our address. I emailed Desk Phone about this and Sophie looked in to the problem and solved it to my satisfaction and also told me about a new product as I was near the end of my contract which she sorted for me. Sophie was brilliant as I have always found that she and all the staff at desk Phone are first class customer focused and Brilliant.
I would recommend if any one wants a landline number on a Sim Card weather its for Business or Private use this is the company you want.

4 maart 2022
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thank you for your lovely review Michael - we really appreciate the the time you've taken to write this and we will be sure to pass on your comments to Sophie! Thanks again for being a customer!

Beoordeeld met 5 van de 5 sterren

Very prompt reply, all sorted

Very prompt reply, understood the issue immediately and sorted it out for us. Excellent customer service thank you

14 september 2021
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks Hayley! We really appreciate you taking the time to write a review!

Beoordeeld met 5 van de 5 sterren

Best Customer Service for a Telecom Provider

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relies on multiple networks which makes the signal even more robust. The best attribute which sets them apart is their Customer Support which is speedy, on point, and caring and has excellent follow-up. Full marks.

27 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND

The great thing about this Company is that they are extremely Professional and get the job done. No messing about and very efficient. Would Highly Recommend to anyone. Lastly good value for money.

25 juni 2021
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thank you! We really appreciate you taking the time to review our service!

Beoordeeld met 5 van de 5 sterren

Great quality, value, service. Very useful.

After moving both office and town, I've struggled to find a reliable business number.

Now I'm a remote worker I don't have the luxury of a landline, and as I'm remote in the middle of nowhere sense, mobile signal can also be a bit patchy!

I've tried so many second line type apps, and forwarding services, and put simply, they've all been a pain. It reached the point where I was dreading client calls as I knew they'd be such poor quality, if they connected at all.

As a freelancer I didn't want anything grand, just that worked, and the Deskphone Go SIM has been superb. It's great value, gives me two work numbers on my dual SIM phone, and just works, no faff. Good quality, easy to set up, and my endless questions at the beginning were answered quickly, and helpfully.

25 oktober 2019
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thank you for such a generous review Marcus! We're so happy that you like our service and that it's helping you out. We created it to solve exactly the issues you've raised and it's lovely to have such nice feedback about something we've put so much hard work into - It makes it all worthwhile! Thank you again!

Beoordeeld met 5 van de 5 sterren

A simple and seamless solution merging…

A simple and seamless solution merging your desk phone with your mobile without 'diverting calls'. Great support service too. No question is too trivial for them to Answer.

16 juli 2019
Review zonder uitnodiging
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Antwoord van Onsim

Thank you Geoff! We really appreciate you writing a review for our service.

Beoordeeld met 5 van de 5 sterren

My name is John morrison I have two…

My name is John morrison I have two businesses and the girls at desk phone were brilliant.....instant replies and very polite couldn't ask for more from them
Thanks for everything girls

12 maart 2019
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks John! We really appreciate you taking the time to review our service

Beoordeeld met 5 van de 5 sterren

Fantastic company.

Luke and Sophie at Deskphone have been utterly brilliant with their customer support and backup system. Thoroughly professsional and fully commited to supporting their customers.

6 maart 2019
Review zonder uitnodiging
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Antwoord van Onsim

Thank you Scott for this very kind review! We really appreciate your feedback

Beoordeeld met 5 van de 5 sterren

Top quality product with a first class…

Top quality product with a first class service at outstanding value. Couldn't recommend enough.

7 februari 2019
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thanks Tom! We really appreciate you taking the time to review our service!

Beoordeeld met 5 van de 5 sterren

Rating

Rating: Good, I'm satisfied
Comment: Excellent customer service with prompt responses to any queries. Would definitely recommend!!

7 februari 2019
Review zonder uitnodiging
Logo Onsim

Antwoord van Onsim

Thank you for your incredibly kind feedback! We really appreciate you taking the time to review our service!

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