Open Law Reviews 

290
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from Sam at Open Law in Slaithwaite. We went in to write our will and Sam and her colleagues were very professional, helpful and put us at ease with their down to earth approach. Would r... Toon meer

Beoordeeld met 5 van de 5 sterren

The personal service provided right from the outset when I spoke with Megan, right the way through to exchange of contracts and completion, Harriet and Rosie were just brilliant. My case was extremel... Toon meer

Beoordeeld met 5 van de 5 sterren

Selling my late fathers house was quite stressful for me .Lisa's team were so helpful Rachael was my main contact and with friendly advice and professional knowledge made navigating an unknown so mu... Toon meer

Beoordeeld met 5 van de 5 sterren

What started as a fairly straightforward sale and purchase, turned out not to be due to issues further down the chain.. Throughout this process Kim's team (especially Naomi ) worked hard and always t... Toon meer

Bedrijfsgegevens

  1. Advocaat
  2. ook in
  3. Advocaat vastgoedrecht
  4. Echtscheidingsadvocaat
  5. Erfrechtadvocaat

Geschreven door het bedrijf

At Open Law we have a collective passion to offer a different approach to law. We have experienced the ups and downs that life occasionally brings and feel we can help people on a more down to earth level. We are here to help and guide our clients through difficult or confusing situations. We view all of our clients as people first, we are committed to offering something that is often lacking in our profession; a quality service with the personal touch and support that you need, both now and into the future. If you find that you need our help our door is always open.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

290 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(290)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Sale and Purchase

Kim and team were exceptional throughout our purchase, being patient and pragmatic through a sale made all the more complicated by a 'challenging' solicitor down the chain. Fees were reasonable and clear with no hidden surprises. Would definitely use again although hope not to have to!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you so much for your lovely review! We're delighted to hear that Kim and the team were able to guide you through a challenging sale with patience and pragmatism. It’s always our goal to make the process as smooth and transparent as possible, so we're glad our fees and service met your expectations.

While we completely understand your hope not to go through another move anytime soon, we’d be more than happy to assist again if needed. And on that note, with any change in assets, such as a property purchase, we always recommend reviewing or setting up a will to ensure everything is protected and clearly outlined for the future. If that’s something you’d like help with, our team would be happy to guide you through the process.

Thank you once again for choosing Open Law and weyou all the best in your new home!

Beoordeeld met 1 van de 5 sterren

Like getting blood from a stone

Like getting blood from a stone. Do not respond to emails or phone calls. How they are still operating I have no idea. I think they give a huge chunk of commission to estate agents who recommend them. So many people have had purchases and sales fall through because of these cowboys

31 juli 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you for your feedback. We take all comments and concerns raised on this platform extremely seriously. We are very concerned by the content of your review, which we believe to be both harmful and defamatory to our business.

We have contacted Trustpilot to request further information regarding your review and would appreciate the opportunity to discuss this matter with you directly. Please contact our office on 01484 840 445 or email us at compliance@open-law.co.uk so we can address your concerns appropriately and work towards a resolution.

Thank you,
The Compliance Team
Open Law

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish! Lisa and her amazing team — Rachael, Donna, and Harriet made the process of buying our first home so smooth and stress-free. They were always professional, friendly, and quick to respond to any questions we had. We felt completely supported every step of the way. Couldn’t have asked for a better team — highly recommend! ⭐⭐⭐⭐⭐

25 juli 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Keira for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa, Rachael, Donna and Harriet.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 5 van de 5 sterren

sale

spoke to Rosie several times all went through eventually but open law was on top of things all the time with a professional attitude in both selling and buying completed late jan 2025

24 januari 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Keith for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Rosie.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 5 van de 5 sterren

Kim and her team have been amazing…

Kim and her team have been amazing through the process of buying our first house, concerns were always answered quick, and helped with anything we needed. i would highly recommend open law. Can’t thank Kim and her team enough!

3 juli 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Chelsea for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Kim and her team.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 4 van de 5 sterren

Kim and her team were helpful in moving…

Kim and her team were helpful in moving my sale and completing in a reasonably quick timescale (buyers needs were urgent) I didnt like the thirdfort identity check process I thought it was too intrusive for a sale. I would have preferred to fill in the many forms manually which would have allowed for comments and explanations making it easier. Phone was always answered and the team got back to you.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you for taking the time to share your review on your experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Kim and her team.

We appreciate your feedback in respect of your preference for manual forms. Following your feedback, we have taken your comments on board and we have added further information onto our portal which allows you to request a physical copy of the forms as opposed to completing the electronic forms.

At Open Law, we endeavour to create long lasting relationship with our clients, and we hope that you would look to instruct Open Law in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 5 van de 5 sterren

Hollie did a great job guiding us…

Hollie did a great job guiding us through the house buying process safely and efficiently. Thank you!

27 juni 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Henry for taking the time to share your positive experience with Open Law.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 5 van de 5 sterren

Sell & purchase property

Used open law to sell and purchase property. Can not fault them in any way! Easy to get hold of always replied to me and kept me updated. Huge thank you to Lisa’s team, meanly Donna,Rachael & Rhys. Highly recommend!! Thanks again guys! Poppy.

19 juni 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Poppy for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa's team including Donna, Rachael and Rhys.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law!

Beoordeeld met 2 van de 5 sterren

Not an enjoyable experience

At the beginning I was happy with the support from Open Law. Team was willing to listen and engage.
However, I found myself losing confidence and at times patience with Open Law.
At times I felt like I needed to know the 'Art of Law' regarding house moving and have the knowledge to understand. This is despite me telling the Team on MULTIPLE occasions that they need to be a bit more clear to someone who may not understand the process well.
I believe the team at Open Law can learn more about effective communication and person centred supported. At one stage I was told I was not a priority as other clients needed to get their deals in place to avoid increase in stamp duty. I did not appreciate being told I was not a priority.
The entire process with Open Law did leave a bitter taste in my mouth despite a good early start with them.
I only chose Open Law as they were recommended to me.
I hate to leave a negative comment but I feel critical feedback needs to be given.
Advice - active listening, effective communication and person centred training is required for the team at Open Law.

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kim and her team did a great job

Kim and her team did a great job. It wasn’t a straightforward purchase and we were looked after every step of the way. Thank you for the diligence and care, we would have no hesitation in recommending to others.

9 mei 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks Ann for taking the time to provide a review. Your comments are much appreciated, and I will ensure they are passed on to Kim and her team.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Kim’s team

Kim and her team have been fantastic Very professional and efficient. Nothing was too much trouble, they made the process smooth and straightforward. Highly recommend! 😊

8 mei 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Miss Crossland for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Kim and her team.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Sophie and team were great

Sophie and team were great, helpful and did everything possible to make sure our experience was as pleasant and easy as possible during a really stressful period. Thank you!

1 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks for taking the time to provide a review Sian. Your comments are much appreciated, and I will ensure they are passed on to Sophie and her team.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Great!

Very professional, efficient and kept me informed every step of the way. Nothing was ever too much trouble, and they made the process smooth and straightforward. Highly recommend!

Thanks Kim and her team :-)

17 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks for taking the time to provide a review Haroon. Your comments are much appreciated, and I will ensure they are passed on to Kim and her team. It is great to hear that they are "highly recommended".

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Kim Taylor & Team

Kim & her team were very easy to reach with fast responses and made the whole process of purchasing our first home very smooth. Thank you!

30 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks for taking the time to provide a review about your experience about purchasing your first home. Your comments are much appreciated, and I will ensure they are passed on to Kim and her team.

At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.

Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Great solicitors

Really good experience, the solicitors were all very on it and made a lot of progress without our input. Thank you very much. My only slight comment would be it would have been nice to have an online portal type thing where we could see what stage we were at the process, saving us clogging up the email inbox with update requests.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Melissa for taking the time to share your positive experience with Open Law and for suggestion which we take onboard.

We strive to provide the best client service, and we appreciate your kind words. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law

Beoordeeld met 5 van de 5 sterren

excellent experience as a first time…

excellent experience as a first time buyer they where amazing and quick to everything i asked and did a quick sale for me thankyou hollie x

17 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks Charly for taking the time to provide a review and for detailing your experience as a first time buyer. Your comments are much appreciated, and I will ensure they are passed on to Hollie. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

We had a great experience with Open…

We had a great experience with Open Law. They were quick to reply to any questions or queries and the whole process went smoothly. We are very pleased with the service we received and would recommend.

1 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Claire for taking the time to share your positive experience with Open Law. We strive to provide the best client service, and we appreciate your kind words. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

I am so glad that we had Open Law…to do the sale of our property

I am so glad that we had Open Law dealing with the sale of our property. From Hollies team at the beginning , to Kim’s team I have found them very friendly and helpful. Thank you to Linzi on Kim’s team who I have had more to deal with over the last few months, who was very supportive, and very helpful. I know the sale has not been the easiest, but I am very grateful for you persevering with it all. Thank you to all once again in both teams.

11 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks Margaret for taking the time to provide a review.

Your comments are much appreciated, and I will ensure they are passed on to Hollie, Kim and Linzi. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Great people to deal with very helpful…

Great people to deal with very helpful would recommend

8 april 2025
Review zonder uitnodiging
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Antwoord van Open Law

Thank you Daren for taking the time to share your positive experience with Open Law.

We strive to provide the best client service, and we appreciate your kind words. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

Beoordeeld met 5 van de 5 sterren

Excellent choice of firm by Executors

I am so pleased that the Executors of an estate with which I am involved chose Lisa and her team at Open Law to handle a flat sale. They were efficient, effective and thorough throughout the sale process, and despite a very pedantic and unhelpful firm on the other side, remained positive, flexible and friendly at all times, ensuring we got the deal over the line when required.

28 maart 2025
Review zonder uitnodiging
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Antwoord van Open Law

Many thanks Jonathan for taking the time to provide a review. Your comments are much appreciated, and I will ensure they are passed on to Lisa and her team. At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future. Thank you once again for choosing Open Law.

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