Putting this together was rough- probably the worst instructions I’ve ever encountered. However, once completed, I have been impressed with the product. It’s sturdy and reliable and after a week of ab... Toon meer
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This was the second goal we ordered. It provides hours of fun for my 12-year-old son. The goal corner targets are a great addition provided additional challenges while training and increasing the fu... Toon meer
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We purchased two soccer nets for our grandsons for Christmas without knowing if they would fit in their backyard after the completion of a new swimming pool. The pool is in and there isn't enough roo... Toon meer
Bedrijf heeft geantwoord
Unfortunately I misread the dimensions (my fault) and went off the picture (the netting sized up to the fencing looked to be what I wanted) and I even picked the junior size. When I took it out it wa... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Want to see what our customers are saying? Check out all reviews of Open Goaaal on our website, powered by Yotpo – a trusted review platform like Trustpilot. Our verified customer reviews will help you make an informed decision about our innovative soccer training products!
Contactgegevens
Lynton House, 7-12 Tavistock Sq, WC1H 9BQ, London, Verenigd Koninkrijk
- wecare@opengoaaal.com
- opengoaaal.com
3,7
Gemiddeld
35 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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This was the second goal we ordered
This was the second goal we ordered. It provides hours of fun for my 12-year-old son. The goal corner targets are a great addition provided additional challenges while training and increasing the fun level.
26 maart 2026
Antwoord van Open Goaaal!
We love hearing that the corner targets are adding that extra challenge and fun for your son. Thanks so much for coming back for a second goal, Kurt. Your support means the world to a brand like ours!
Worth the setup hassle
Putting this together was rough- probably the worst instructions I’ve ever encountered. However, once completed, I have been impressed with the product. It’s sturdy and reliable and after a week of abuse from our kids, it still looks great and hasn’t shifted at all.
30 maart 2026
Antwoord van Open Goaaal!
Thanks so much for the honest feedback, Jason, we really appreciate it. We hear you on the instructions and setup, and are actively working to make that part easier, but we’re glad to hear it’s been holding up strong and delivering once it’s up. We're very grateful for your support, it helps us keep improving.
I never received the net replacement
I never received the net replacement. Can you please send it!
29 maart 2026
Antwoord van Open Goaaal!
Hi Robert — we’re really sorry to hear this and understand how frustrating that must be.
This definitely needs special attention, and we want to make it right for you as quickly as possible. Please send us a direct message with your order details so our team can look into this right away and get your replacement sorted.
We’ve got you covered and will make sure this is resolved 👍⚽
We purchased two soccer nets for our…
We purchased two soccer nets for our grandsons for Christmas without knowing if they would fit in their backyard after the completion of a new swimming pool. The pool is in and there isn't enough room in the yard for both nets. Open Goaal allowed me to return one which had not been opened/used. It was a one-time exception which I am thankful they have accepted the return.
31 maart 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thanks so much for sharing this, Christine! We’re really glad we could help make that return work, and your support means the world to a small team like ours.
Sarah at the Open Goaaal Care Team was…
Sarah at the Open Goaaal Care Team was the best. I ordered the wrong size net and she looked into it so that I could get the right size before it was shipped. Shipping was very fast and received within the time period 3-5 days of the order. Sarah was very helpful and I had a quick response.
My grandson loved the net.
9 maart 2026
Antwoord van Open Goaaal!
Thank you so much for the kind words! ⚽
We’re thrilled to hear that Sarah from the Open Goaaal Care Team was able to help you quickly get the right net size before your order shipped. Our goal is always to make the process easy and stress-free so families can get back to what matters most—playing and having fun in the backyard.
It’s also wonderful to hear that your grandson loves the net! Moments like that are exactly why we built Open Goaaal in the first place—so kids can spend more time playing, practicing, and enjoying the game without constantly chasing the ball.
If you ever need anything else, our team is always here to help.
Shoot for the staaars! ⭐⚽
— The Open Goaaal Care Team
Great Customer Service
great resolution to our issue and taken care of promptly
14 maart 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thank you so much for your kind words, Grace! We’re really glad we could resolve the issue quickly and provide the support you needed. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience with Opengoaaal.
Both Robin and Sarah were EXCELLENT to…
Both Robin and Sarah were EXCELLENT to work with. Very prompt customer service with excellence in serving the customer. Offering 35% off for our replacement net, was truly a lifesaver.
Both of my children use this system every day, even in the snow (we live in WNY). My husband and I put a small section of turf in a few years ago, so our kids could get the most out of our seasons in New York.
THANK YOU again, as always prompt and quick, friendly customer service!
Sarla
7 maart 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thanks so much for the kind words, Sarla! We're really glad we could help, and it means a lot to hear your kids are getting daily use out of the goal even through the winter. Your support truly means the world to a small team like ours. Thank you!
Great product
Fast shipping, all parts easily identified thanks to the labeling. The instructions could of been more detailed and it definitely takes 2 people to setup. The goal itself is amazing and my kids and sone of the neighborhood kids have been enjoying it. I am curious how difficult lawn care is going to be and will soon find out I suppose
27 februari 2026
Antwoord van Open Goaaal!
Thanks so much for the great review! We’re glad your kids and the neighborhood crew are enjoying the goal. ⚽
For lawn care, it’s easy—just unhook the bottom of the net from the red pegs and place the corners on the middle pole hooks to lift the net while you mow. Takes about a minute and you’re good to go!
Net had holes from animals within 24 hours
Within one day of putting it up, I had holes in the net from animals. We live in a suburban area with a fenced-in yard. I would think that, given the price, the net would be more durable. Currently, the net only for the standard size is $219 and the entire standard kit is $223.99. I understand that animals can get into things and that I will need to raise the net at times, but the process for doing so is not easy and the net didn't even last a full 24 hours. I would not recommend this product. It's neither practical nor easy to raise and lower the net every single day and obviously necessary if you want it to last.
17 februari 2026
Antwoord van Open Goaaal!
Hi Aaron, we’re really sorry this happened and understand how frustrating that must have been, especially within the first 24 hours. Animals unfortunately love to chew on sports nets, which is why our manual notes raising or sliding the net when not in use to help protect it. Once you’ve done it a couple of times, the slide-away process typically takes about 30 seconds, though we understand it can feel inconvenient at first. If you’d like to discuss this further or have any additional questions or concerns, please feel free to reach out to us at wecare@opengoaaalusa.com. We’re happy to help.
Unfortunately I misread the dimensions…
Unfortunately I misread the dimensions (my fault) and went off the picture (the netting sized up to the fencing looked to be what I wanted) and I even picked the junior size. When I took it out it was double the size! I thought I could tighten it up and shrink it but the design doesn't allow for it. Thumbs up to the marketing team, my suggestion would be to use a real life size picture but again, my error for not reading the actual sizes.
17 februari 2026
Antwoord van Open Goaaal!
Thanks for the honest feedback and for calling that out, Andrew. We know sizing can look different in real life, which is why we include detailed dimensions and yard-fit guides to help families choose confidently. If you’d like us to review further options(exchange or return), feel free to reach out to wecare@opengoaaalusa.com and we’ll be happy to take a look with you.
I had the best customer service…
I had the best customer service experience. They listened what I had a problem with and they solved it in very short time.
19 februari 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thanks so much for sharing this, Nihad! We’re really glad we could help and get everything sorted quickly. Feedback like this means a lot to our small team and keeps us motivated to keep improving.
I needed a replacement for the side…
I needed a replacement for the side supports for our large Open Goal. Only the Junior was listed on the website, so I had to make it work as the goal had fallen to the ground and we were expecting a significant amount of snow and ice. Ultimately, I have ordered tent rope from Lowe’s to make future repairs. Our goal also needs a new net and I didn’t see any replacement nets on the site.
20 januari 2026
Antwoord van Open Goaaal!
Hi there – we’re sorry to hear about the trouble you ran into!
While we currently list Junior replacement parts online, we absolutely support Large goal parts and nets as well. We’re always happy to help with those directly through our team at wecare@opengoaaalusa.com
.
It sounds like you found a creative workaround in the meantime — and while we love resourcefulness, we’d love even more to make sure your Open Goaaal is fully supported with the right parts. Please reach out and we’ll get you sorted with the correct side supports and net so your backyard stays game-ready year-round ⚽❄️
Thanks again for being part of the Open Goaaal! family — we’re here whenever you need us.
Goal seems good
Goal seems good. Instructions were not super clear to understand. One of the bungies broke during set up. Once it was set up seems good but will have to wait and see.
14 januari 2026
Antwoord van Open Goaaal!
Thanks so much for sharing your experience.
We’re really glad to hear the goal is working well now that it’s up — and we totally understand your setup frustration. We’re always working to make our instructions clearer, and your feedback helps us do that. Also, we’re sorry to hear about the bungee breaking during assembly — that's definitely not the experience we aim for.
Please don’t hesitate to reach out to our support team at wecare@opengoaaalusa.com
— we’d love to send a replacement part and make sure your setup is 100% ready for play. And remember: once it’s up, it’s built to last and designed to keep the ball in play and the fun going strong!
Thanks again for giving Open Goaaal! a shot — here’s to lots of backyard goals ahead ⚽🌟
Great product and customer service!
The goals are great and the customer service is top notch! Sarah was very responsive to my questions. I couldn’t have asked for better!
9 januari 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Hi Stacey,
Thank you so much for your kind words — we’re thrilled to hear you’re enjoying your Open Goaaal, and that Sarah was able to support you so well!
We work hard to deliver both great products and great service, so hearing that we hit the mark truly means a lot. If you ever have more questions or need anything in the future, we’re always here to help.
Wishing you and your family lots of fun (and fewer missed shots!) in the backyard! ⚽🙌
– The Open Goaaal USA Team
Highly recommend
Highly recommend! Customer service was top notch. The goal itself is amazing and my neighbors are thrilled not to have balls in their yard anymore.
Make sure to measure to ensure you are ordering the correct size.
26 december 2025
Antwoord van Open Goaaal!
Hi Brooke,
Thank you so much for the glowing review — we’re thrilled to hear you’re loving your Open Goaaal, and that your neighbors are just as happy! 🙌⚽
Great tip on measuring — that’s such an important step, and we appreciate you sharing it with others. And we’re especially glad our team was able to provide the top-notch service you deserve.
Here’s to many more hours of fun (and no more chasing stray balls)!
– The Open Goaaal USA Team
Great customer service
7 januari 2026
Review zonder uitnodiging
Antwoord van Open Goaaal!
Hi Jeremy,
Thank you for the kind words! We're so glad to hear you had a great experience with our customer service team. We’re always here to help — whether it’s setup, sizing, or anything in between.
Thanks again for choosing Open Goaaal — enjoy the game! ⚽
– The Open Goaaal USA Team
Great product,superior company
This company is everything a customer hopes for. Quality products and great communication. They had a fantastic black Friday sale, and I'm excited to be able to surprise my teenage boys with the S3 table, ball, and carry bag. It was my older son's one ask this year, after having discovered them at Gilette Stadium with his soccer team. It will be a great solution to keeping up skills and burning off energy through the unpredictable New England winter. This is something for the whole family to enjoy and also fun and different for when friends and family visit. Thank you!
5 december 2025
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thanks so much for the amazing feedback! We’re glad you had a great shopping experience and love hearing how excited your family is to enjoy the products. Here’s to keeping the fun (and the ball) in play all year round! ⚽🎉
Directions need to be improved for assembly
The directions to put this together are awful. The book is very limited in pictures and english words to help you step by step and the video it takes you to online is also not very detailed.
24 november 2025
Antwoord van Open Goaaal!
Thanks for the feedback — and I’m really sorry the assembly instructions weren’t clear enough. We’re working on improving them further.
In the meantime, this step-by-step guide should solve the assembly:
https://opengoaaalusa.com/pages/how-to-assemble-the-open-goaaal
If you still get stuck on any step, feel free to reach out to our 24/7 online chat on our site for real-time support, or contact us at wecare@opengoaaal.com
The ordering process was very smooth.
10 november 2025
Antwoord van Open Goaaal!
Thanks so much for the kind words! We’re glad to hear your ordering experience was smooth — that’s exactly what we aim for. Can’t wait for you to start enjoying your Open Goaaal! ⚽🙌
I bought the OpenGoaaal for my…
I bought the OpenGoaaal for my 5-year-old son, and it has honestly been one of the best backyard purchases we’ve ever made. He absolutely loves it, especially when his friends come over – they spend hours kicking the ball around, laughing, and playing little matches together.
One of the biggest benefits is that it’s not just a goal – the rebounder means the ball comes back into play instead of constantly flying off into the neighbour's yard or down the street. That alone has saved us so much time (and frustration!). I also love that it keeps the game moving, so the kids stay engaged longer without having to chase the ball every few minutes.
Overall, it’s been a win-win: my son gets endless fun with his friends, and I get peace of mind knowing he’s active, safe, and happy. I’d definitely recommend OpenGoaaal to any parent looking for a durable and practical football setup.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Open Goaaal!
Thank you so much for sharing this — it truly means the world to us! We love hearing how much joy your 5-year-old (and his friends!) are getting out of Open Goaaal. Keeping the ball in play, the game going, and the backyard safe is exactly what we designed it for — so we're thrilled it's making a difference for your family. Here's to many more hours of fun, laughter, and backyard goals! ⚽🙌
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