I had an issue trying to use a BOGO link from Facebook. The order processed without the discount. I left a rather scathing review. However, customer service canceled the incorrect order and sent me a... Toon meer
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The support I received was quick and simple to address my issues. That along made me want to continue purchasing such amazing products. I love the popcorn and the dish that came with it to cook my fav... Toon meer
One of the worst experiences I had for a company. I got a damaged box in the mail, i reached out to customer services and was told that they don't take returns. It was more than frustrating.
I consider myself a bit of a popcorn aficionado. I have enjoyed Opopop popcorn immensely. Never had better. The latest shipment come up short. People make mistakes. My only concern is will you fix it... Toon meer
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Great customer service!
Popcorn perfection delivered with Reliability & Consistency.
Consistently delicious popcorn flavors; resilient silicon popper that makes perfect popcorn every time; gifts that are always appreciated.
Outstanding text and email communications maintained from order confirmation through shipping stages. When a delivery snag developed, customer service responded immediately and stayed with me until the order was delivered.
The support I received was quick and…
The support I received was quick and simple to address my issues. That along made me want to continue purchasing such amazing products. I love the popcorn and the dish that came with it to cook my favorite popcorn 🍿
I had a question about my order
I had a question about my order. It was promptly answered and they responded in a very timely manner. I enjoy their popcorn and look forward to ordering in the near future.
One of the worst experiences I had for…
One of the worst experiences I had for a company. I got a damaged box in the mail, i reached out to customer services and was told that they don't take returns. It was more than frustrating.
This company is a scam
This company is a scam. They charged my for items I didn’t approve like a $10 gift card. After I gave them a bad review they wanted to BUY me to change the review! Who does that?
The quality of their product is comparable with Costco’s and their price is 10 times higher.
DO NOT BUY. IT IS NOT WORTH IT
I am giving 1 star because there is not…
I am giving 1 star because there is not a zero star!!!
Big mistake, I ordered 2 discovery kits.
Bad choice of popcorn type to start with. Should have used tender white kernels. The popcorn is loaded with husks to jam in your teeth and lot's of salt. We only ate a small amount, it is very chewy and threw out the rest.
I am going to throw what's left of 2 kits out to the animals, if they will eat it.
SteveB
Customer service above and beyond
I had an issue trying to use a BOGO link from Facebook. The order processed without the discount. I left a rather scathing review. However, customer service canceled the incorrect order and sent me a direct link to get the BOGO offer. They were prompt and courteous despite my unwarranted wrath. I appreciate the people at Opopop and I am sincerely looking forward to trying the popcorn upon arrival.
They responded quickly to my request!
Great product and excellent Customer service…
Absolutely makes a great product and customer service is excellent.
Blown away by customer service
Blown away by customer service. Can't say anything bad about the company
The customer service was quick and…
The customer service was quick and friendly.
There was a little misunderstanding and…
There was a little misunderstanding and confusion with my address and my package was delivered to another address but Opopop replaced my order and it was delivered to the correct address within a week my order was delivered and I was a happy customer and very satisfied… great work Opopop!!
Love their fast response.
Love their fast response.
Experienced a delay in shipping and the team was on it immediately.
Verified their t’s and dotted their i’s, packed up my order and shooed it out the door.
This popcorn is so so delicious that waiting makes it hard.
Knowing that this team does everything to make it right makes up for the delay,
Best team ever, Opopop
This extra buttery flavored popcorn
This extra buttery flavored popcorn is such a waste of money. It taste like regular butter, popcorn, and there is nothing special about it. I regret wasting my money on this. It was very disappointing.
Products are amazing and ordering is…
Products are amazing and ordering is easy and fast. We always get our stuff quickly and in delicious quantities
Thank you for helping me
Thank you for helping me. I appreciate your follow up, listening to my issue and quick response
They took care of everything I asked
Absolutely fantastic customer service
Absolutely fantastic customer service, I had an issue with my delivery, sent a message and within two hours I had a response and a resolution within 24 great company and the best popcorn
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