Optase Reviews 

Caution: Chemical Burns

I purchased an Optase Moist Heat Mask from my eye doctor. I had used one before with no issues. This time, I opened the box, followed the instructions for warming it and proceeded to use it on my eyes as directed. While I was laying down, I felt a burning, needle-like sensation on my hands. I called my husband and he looked at my hands and he grabbed the mask and told me to go wash my hands immediately.

It appears we both got chemical burns on our hands from the mask.

My hands are still sore today. Thankfully I had placed a tissue between the mask and my eyes/face so I didn’t get any burns there.

Please be careful if you are going to use this mask.

I usually read Trust Pilot reviews before purchasing Optase Moist Mask.
Totally misleading product.Mine is being posted back today.
Not moist as claimed. Totally dry heat. I have gone back to a moist cloth. So much more effective
Does not get hot as claimed. Complying with instructions it gets barely warm and the dry warmth rapidly disappears totally after 5 mins. Not 30 as advertised
I tried in two upmarket microwaves, numerous times and then packaged up and returned to supplier. Total waste of time and money

Worst site ever. It takes from hours to week to withdraw, site glitching always, worst support which is owner and his friend, a lot of kids just chilling in discord general.

Appalling product...actually burnt during heating (around the label), spilling the contents... despite following the guidance to the letter. After three uses it is going into the waste ...dangerous and definately a gimmick....would definitely NOT recommend...had to give it one star to write a review, otherwise a negative score would be more appropriate.

I was given a pack of Optase Eyelid Wipes, ostensibly to help with my Blepharitis symptoms. The single-use wipes certainly provide a soothing, cleansing effect, probably due to the inclusion of tea tree oil, chamomile and aloe vera - products which are natural and known to be safe. However, Retinyl Palmitate is also an ingredient and this has been flagged since 2010 that from studies "topical retinyl palmitate accelerated cancer growth in hairless mice." Accordingly, In 2012, the U.S. NTP released a technical report affirming that "retinyl palmitate hastened the growth of cancerous tumours and lesions on animals exposed to simulated sunlight." European government officials have also reported the danger of vitamin A toxicity from excessive intake of it: "Hypervitaminosis A can lead to liver damage, osteoporosis, hair loss, skeletal defects in babies and children, and spontaneous fractures." Despite all these warnings Optase continues to use this totally unnecessary and controversial ingredient in their products. Use this product at your own risk.

Bought one of their Heat Masks as the reviews looked quite good. After a couple of uses when I removed the mask I could not see as my vision was very blurry. It took several minutes to recover. I sent emails to Optase asking if it was safe but they ignored them all. I had previously measured the temperature of the mask to make sure it wasn't too hot.