Excellent customer service. This site came highly recommended by a friend of mine. So I decided to use them. They didn’t have a payment method up. So I contacted them on TikTok. Super fast response. W... Toon meer
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Lees wat reviewers zeggen
Typically have had no issues up until this point. Unfortunately had a cloudy bottle, which is not a big that can happen. However getting the issue resolved is at over a week now with getting my replac... Toon meer
Bedrijf heeft geantwoord
The customer service at Optimum has been amazing. They have always been swift with deliveries, communication, and the product is outstanding. I have ZERO reason to work with any other vendor for these... Toon meer
I needed help with an online purchase, sent an email to customer service and they replied very quickly. They had my issue fixed almost immediately. They also had my purchase shipped the same day and i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Optimum Aminos is a United States based supplier of laboratory research materials dedicated exclusively to analytical and research applications. Our products are clearly labeled for research use only and are not intended for human or veterinary use. We are committed to transparency through batch specific certificates of analysis, rigorous quality documentation, and responsible business practices. Optimum Aminos does not provide medical advice, dosing guidance, or administration instructions and does not offer accessories intended to facilitate human use. Our mission is to support legitimate scientific and laboratory research with high quality materials.
Contactgegevens
3255 Lawrenceville Suwanee Rd, Suite P PMB 1123 , 30024, Suwanee , Verenigde Staten
- support@optimumaminos.com
- optimumaminos.com
4,5
Uitstekend
26 reviews
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Excellent customer service
Excellent customer service. This site came highly recommended by a friend of mine. So I decided to use them. They didn’t have a payment method up. So I contacted them on TikTok. Super fast response. We were able to make the payment through Cash App. Sent my package out the same day. I’ll recommend them to anyone.
3 augustus 2026
Review zonder uitnodiging
Slow to address issues
Typically have had no issues up until this point. Unfortunately had a cloudy bottle, which is not a big that can happen. However getting the issue resolved is at over a week now with getting my replacement out.
19 juni 2026
Antwoord van Optimum Aminos
Thank you for your feedback. We appreciate that you acknowledged this was the first issue you've experienced with us.
We would like to clarify the timeline. After you first contacted us, we responded promptly, requested photos of the vial, and immediately began reviewing the concern. We third party test every product we offer before it is made available to our customers, and every product published on our COA page meets the specifications listed there, with purity levels of 99% or higher where applicable. The product you received was no exception. Our bacteriostatic water is also independently tested and verified to contain 0.9% benzyl alcohol with a pH of 5.7. In addition, we tested retained product in house after receiving your message and did not observe the cloudiness that was described. Based on our quality control procedures, our third party testing, our in house verification, and our retained sample review, we did not find evidence that this was a manufacturing or product quality issue. For that reason, we explained that the cloudiness was most likely the result of factors that occurred after the product left our facility rather than a defect in the product itself.
Even so, we did not dismiss your concern. We asked whether you preferred a replacement or a refund so we could resolve the matter in the way that best suited you.
Your response requesting a replacement came several days later. Unfortunately, during that same period, our website was experiencing unexpected technical issues, which temporarily impacted our ability to process and respond as quickly as we normally do. While the delay on our end was brief, we understand that any delay can be frustrating.
As soon as we became aware of your follow up, we immediately resolved the matter by issuing a full refund, even though the refund exceeded the value of the replacement product originally requested. We did this because we believe in treating our customers fairly, even when our investigation did not indicate that the issue originated with our products.
Integrity is the foundation of our business. We stand behind our testing, our quality control, and our willingness to make things right when concerns arise. While we are disappointed this experience resulted in a negative review despite our efforts to resolve it, we are confident that our actions reflect the standards we hold ourselves to every day.
We wish you nothing but the best moving forward.
Super Fast and Quick Order Processing
Super Fast and Quick Order Processing! Fast shipping and wonderful checkout experience compared to competitors!
19 juni 2026
I love Optimum and their team
The customer service at Optimum has been amazing. They have always been swift with deliveries, communication, and the product is outstanding. I have ZERO reason to work with any other vendor for these type of products, Optimum and their team are the best.
1 juni 2026
Customer Service Review
I needed help with an online purchase, sent an email to customer service and they replied very quickly. They had my issue fixed almost immediately. They also had my purchase shipped the same day and it arrived in about 24 hours. This was my second order and I’d recommend them to anyone. Thank you.
18 mei 2026
Everything came as it should
Everything came as it should, took a little longer than I expected but I did receive my items.
9 april 2026
Fast and accommodating and very nice.
8 april 2026
Success with Asia’s help 😊
Asia has been helping me understand how the peptides work and how to choose which might be best for me.
With her help and the great product, I have been successful.
So far I have used the Retta and KLOW and they both worked well for me. I am most definitely going to be trying some of the other peptides they have available.
~Monique
20 april 2026
Review zonder uitnodiging
Literally the best!
Excellent customer service and the quality is unmatched,every thing is made for your experience to be super easy, informative and accurate,I would definitely recommend optimum aminos to anyone.
7 april 2026
FedEx lost my package
FedEx lost my package. I followed up with Optimum Aminos , not only did they replace my order but checked in to make sure I was ok with everything. I’ll continue to shop with them and refer all friends/family to do the same!
17 maart 2026
Review zonder uitnodiging
Answered all questions and shipping was…
Answered all questions and shipping was super fast
7 maart 2026
Great customer service!
5 maart 2026
Affordable price while maintaining quality.
I am very satisfied with the quality, service, and speed of delivery. This is my second purchase, and there will certainly be many more. I trust Optimum Aminos and thank them for the opportunity to express my opinion.
4 maart 2026
Very good company and very good products
I wanted to wait until I established my research to confirm whether the company was good. I must say I am truly happy with the products I’ve received for my research. The customer service, quick delivery, and the products are of quality. I will continue working with them on my research journey.
2 februari 2026
Review zonder uitnodiging
Great customer service and beautiful…
Great customer service and beautiful packaging. I had a delay with my order because of bad weather and they were very communicative and offered me compensation on my next order. I am very happy with their service so far.
3 februari 2026
Review zonder uitnodiging
Great experience
Great experience. Super fast shipping. Can't wait to start my research.
5 februari 2026
Amazing customer service
Amazing customer service. They answered my emails very quickly. Everything was done very professionally and I would highly recommend this research company.
29 januari 2026
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