Excellent customer service. I emailed Ordo asking about a cosmetic issue I had with the handle coating on my brush purchased last year. Sarah responded within 24 hours asking me to return my item for... Toon meer

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Lees wat reviewers zeggen
Quick delivery of the green wicked toothbrush. What a game changer a million times better than my old one from years ago. Very impressed my gums no longer bleed & teeth feel so much cleaner. Holds the... Toon meer
The OrdoFloss I purchased was to replace the now unavailable oral B pro expert. Ordo is a PTFE type tape which is good but is so thin it’s like cotton, sadly it is advertised as mint flavour however... Toon meer
My girl with ADHD loves this toothbrush- she had one of the squishmallows ones. I was sceptical due to the feeling of tickling but she’s been brushing for the full 2 minutes and twice a day where it... Toon meer
Bedrijfsgegevens
Over Ordo
Geschreven door het bedrijf
Oral care that works.
We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives. No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.Why choose ordo?
We focus on what really matters - effective products, simplicity, and affordability. Take a look at our core product range:✳️ Sonic+ Electric Toothbrush
Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.
✳️ Sonic Lite Electric Toothbrush
A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.
✳️ Hydro Sonic Water Flosser
A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.
✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes
Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.
From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile. Shop the Ordo range
Smarter care for you and the planet
Geschreven door het bedrijf
- Less waste, more impact 🌍
- We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
- Going beyond oral care 🧑🏽🤝🧑🏽🧑🏽🤝🧑🏽
- We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.
Guarantee & Warranty
We stand by the quality of our products.
✅ 2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.
Contactgegevens
Hamilton House, Church Street, Altrincham, WA14 4DR, Manchester, Verenigd Koninkrijk
- hello@ordolife.com
- ordolife.com
Better oral care starts here
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Highly recommend
Fab quality on the products, very impressed. Had an amazing discount placing my first order and not only was delivery fast, I was also impressed with the amount of the packaging was recyclable. Highly recommend! My son was very up and down as it was his first electric toothbrush but he got on with it instantly!
Very cute
Very cute, easy to use and set up. Only complaint is it's not as strong as other electric toothbrushes. But! It gets the job done.
Great!!
Fabulous toothbrushes, excellent customer service. I have needed a few replacement items but customer service has always been extremely good to be fair, and if something is missing or faulty they have always sent things to me very quickly. I love these brushes because the heads are small. Lovely iridescent purple colour and I also love the novelty toothbrush toppers.
Great customer service
I had an ordo flosser for Christmas and I love it, it stopped working unfortunately but ordo replaced it very quickly
If you don't live in the UK, DON'T BUY IT
If you don't live in the UK, do NOT buy it. The customs charge will be incredibly high. For one toothbrush and delivery to the EU, I got ripped off for another 45€. I tried contacting the customer service to get my order cancelled, and they completely ignored my email. No help or advice whatsoever.
In terms of usage, if you live in the EU, just buy one made here or with no customs charge. This one is really not worth the hype or the extra cost.
Great water flosser which is more than…
Great water flosser which is more than doing the job in a pleasing colour. Would recommend - good price too.
Its a good brand
Its a good brand. I like the products.
I will prefer to buy directly from its website rather then through Amazon.
Appalling company! Do not buy from the company.
I am still awaiting resolution to my issue. Since Wednesday 6th May I’m trying to make meaningful contact with this company. They did (after I posted my annoyance on Instagram!) contact me at the weekend briefly but since then not a word despite several emails from me. My parcel has not been delivered to me and I spent €252.76. What is going on with this company. No phone number no way of having any meaningful contact. My parcel has sat in the courier for a week and will be returned to ORDO today. No contact. No way of requesting REFUND. People! AVOID THIS COMPANY !! I’m stick in limbo
Absolute game changer
Absolute game changer. Great brushes I have the rose gold and elephaba (with witch hat) which I use for travel and is absolutely awesome so cute. I use toothpaste and mouthwash and they all work really well for me. The only thing I would say I didn't read the instructions I thought the mouth was was a sample and had an undiluted mouthful which I regretted fairly quickly - really strong even when diluted.
Inconsistency with occasional missing…
Inconsistency with occasional missing as well as incorrect size of items
Great toothbrush
Delivery was quick. Very easy to order on website.
Super tooth brush it has made a huge difference to my daily cleaning my teeth feel really clean. My dentist has even noticed a difference.
I ordered the green toothbrush head
I ordered the green toothbrush head, but I received a white one.

Antwoord van Ordo
I am very pleased with the Ordo product…
I am very pleased with the Ordo product I have
Simple website to navigate
Simple website to navigate - found the item I was looking for. Costs are reasonable.
I had ordered the wrong brushes
I had ordered the wrong brushes, but it was on the understanding they were universal. So my mistake but the brushes were in perfect order and early delivery.
Don’t expect to be able to contact anyone for support on your order
Returned my item twice because it flagged my address as “invalid” even though I literally live there and have had numerous packages successfully delivered. When I asked for support on this I received zero assistance. There was no phone number to actually talk to a real person, only an email. This is a tactic these companies use so that they can avoid complaints and taking accountability as much as possible- an email makes it easier for them to ignore their customers. I was told to “use another address”… most people don’t have a second address??? This is where I live?? I then asked for a refund, after my item got returned a second time, and it took twice or three times of asking for them to finally do it. I ordered this item and didn’t get it resolved until over 3 weeks after the fact. It was a gift for someone for a special occasion that had passed LONG ago by the time I finally got the refund.
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