My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... Toon meer
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Lees wat reviewers zeggen
Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... Toon meer
The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping... Toon meer
I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.
Contactgegevens
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, IG11 0SD, Barking, Verenigd Koninkrijk
- 020 3026 0786
- sales@orientica.co.uk
- orientica.co.uk
4,2
Goed
295 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Antwoord van Orientica
Sean,
Thanks for the review you have left.
Regards
The service is easy and the goods are…
The service is easy and the goods are easy to acquire also the price of the product is phenomenal
1 januari 2023
Antwoord van Orientica
Fal,
Thanks for the review and thrilled you were impressed.
Regard
Orientica
Great scents for superb value
Great scents for superb value. Website easy to navigate and products arrived fast. Highly recommend!
15 december 2022
Antwoord van Orientica
Marie,
Thanks for the review you have left us. Thank you for the recommendation
Great product
The items were really great, was a bit optimistic in buying, but when I got it and used them ..wow it blew me off...long lasting fragrance.
18 november 2022
Antwoord van Orientica
Thanks Joel and let us know if we can be of further assistance
Order never arrived
This is my first time ordering from this seller and I was so excited as I always loved Orientica fragrances. But unfortunately it is over 2 weeks and it didn't still arrive.
I understand all the problems with postal service, but when I found out via tracking my order was stuck in a postal depot, I reached out to them as only senders can inquire about it in theat courier service. They are yet to respond after all these days. So, I requested the courier service to locate the order but they are advising to reach the seller.
Then, I tried to reach them via PayPal, again the same. No communication from Orientica. I am so disappointed with their customer service.
***Edited after seeing the response of Orientica Seller
As I mentioned in my review 3 days ago, I totally understand the postal crisis. Which made me to make this review is seller's negligence to communicate or respond to my email and this review made you to notice this issue.
When I contacted the courier "parcel force" after 3 days of contacting seller, they were quick to respond and thankfully helped me to locate my order back and delivered it safely.
Hence why, I increased the stars from 1 to 3.
And when I received the parcel, I straight away closed the case in PayPal and informed them I received it.
I still love Orientica products they are excellent.
I wish my experience with the seller was different.
26 november 2022
Antwoord van Orientica
Hi Gnei, there has been ongoing Royal Mail strikes in the past weeks, due to this there has been some delays in orders getting delivered.
We put updates on our shipping information regarding any strike action/disruption to make customers aware of potential delays.
We replied to your PayPal case about your order and we shall contact you shortly to speak further about this.
Thank you for providing this feedback
Regards,
Orientica Perfumes UK
Still not received after almost 2…
Still not received after almost 2 weeks. Customer service keeps saying it’s due to Royal Mail strikes yet tracking is not recognised. Very disappointed
7 december 2022
Antwoord van Orientica
Dear Hayley
Thank you for the feedback,
We apologise for the delay and for the inconvenience this has caused. Royal Mail strikes have impacted all services across the UK, due to this customers may face a delay in getting their order
Your order was sent with Royal Mail 48, unfortunately this service doesn't provide a tracking history due to this you are unable to track your item.
In order to resolve the issue we will contact you shortly to come to a resolution
Kind regards
Orders Team
Orientica Perfumes UK
The fragrances exceeded my…
The fragrances exceeded my expectations. Great communication, express shipping. I leave 5☆☆☆☆☆
29 november 2022
Smells absolutely gorgeous every bottle…is totally amazing,and lasts all day,had so many compliments while wearing it
Smells absolutely gorgeous every bottle was just beautiful,better than most expensive perfumes I’ve bought and they last all day
14 november 2022
Oily package wasn't good because the…
Oily package wasn't good because the head of all of them are loose and not good at all
10 november 2022
Antwoord van Orientica
Dear Ali,
Thank you for your feedback,
Our products go through a rigorous quality assurance check at our production process, quality issues may occur however this is very rare.
Please accept our apologies for the inconvenience caused.
Please get in touch with us via email so that we can resolve this for you
Regards,
Waqas
Order's Team
Orientica Perfumes UK
Great perfumes for affordable prices
The perfumes were safely packed and shipped very fast. The perfumes I received where at a crazy money/ value ratio. They last all day long, as promised.
4 november 2022
I had to order twice and it was just…
I had to order twice and it was just not a nice experience. The customer service was patient and kind enough to advise me well
21 oktober 2022
Very happy with my purchase
Very happy with my purchase, super fast delivery and lovely packaging
4 oktober 2022
It was love at first spray
It was love at first spray. I can’t get enough of it, the amount of compliments I have been getting is insane. I love love it.
30 augustus 2022
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