I buy ornaments for my grand children each year and was excited to find their favorite Christmas movie on an ornament. I would suggest not printing your logo on the back of the ornament because I use... Toon meer
Bedrijf heeft geantwoord
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Product was acceptable and in a pretty gift bag. Delivery was delayed several times. I got a similar product from a competitor over a week earlier even though they were ordered the same day.
Beautifully crafted and exactly as advertised! Also well presented and shipped quickly. This is second year of giving these ornaments to our Church group.
Bedrijf heeft geantwoord
I received my complete order in time to give it to my niece for her birthday. The order was expedited, and I appreciate the service I received. The gifts are really cute, especially since they are per... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ornaments for every occasion!
Contactgegevens
Verenigde Staten
- ornamentallyyou.com
4,5
Uitstekend
937 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The product quality and the customer service and the elegant packaging of the ornaments. Did it all for me! I am a big fan.
My experience was great because the communication was stellar. I had a question about an order. I placed wondering if the photo had been accepted and was appropriate. They were kind enough to get back to me and said they could do their best with the photo, but asked if I had another picture with better pixels. I was able to find one and sent it back. All is good my ornament will look amazing. I really appreciate the time that the member of the team responded to me so kindly and with so much helpful insight. I have bought ornaments from them before and I absolutely love the packaging. They come in a little velvet purse string bag. It’s so elegant and special. I love doing business with this group and I suggest you should try it too.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Meg,
Thank you so much for your heartfelt review and continued support! It means the world to us to know that you love our ornaments, elegant packaging, and the care our team puts into helping you. We're especially glad we could assist you with your photo and make the process easier. We truly appreciate your kind words and recommendation, and we're so grateful to have you as part of the OrnamentallyYou family!
At your service,
Mae | The OrnamentallyYou Team
Antwoord van Ornamentallyyou
Hi!
Thank you so much for your wonderful review! We're so excited to hear that you love our fun and unique ornaments! We have so much fun bringing these designs to life, and it means the world to us that you enjoy them. We can't wait for you to discover even more favorites!
At your service,
Mae | The OrnamentallyYou Team
Great Halloween Sweatshirt!
Sweatshirt was perfect in every way. It was packed very well and arrived in perfect condition. Very happy with purchase. Would gladly shop with seller again.
7 oktober 2026
Antwoord van Ornamentallyyou
Hi Kim,
We're so glad your Halloween sweatshirt was everything you hoped for! It's wonderful to hear that it arrived safely and in perfect condition. Thank you for choosing OrnamentallyYou and for sharing your experience with us. We can't wait to welcome you back for more fun and unique finds!
At your service,
Mae | The OrnamentallyYou Team
Antwoord van Ornamentallyyou
Hi Jerry,
We love that you found a fun and memorable gift for your friend! Thank you for choosing OrnamentallyYou. We hope your gift brings plenty of smiles and laughter, and we look forward to helping you find more unique gifts in the future!
At your service,
Mae | The OrnamentallyYou Team
Service and Quality Products
I received my complete order in time to give it to my niece for her birthday. The order was expedited, and I appreciate the service I received. The gifts are really cute, especially since they are personalized. I have a Halloween gift and 2 ornaments that I will be giving to her for Christmas. The sash bag that holds the ornaments are a nice touch.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Antonietta,
We're so glad your order arrived in time for your niece's birthday! It means so much to know you love the personalized gifts and the little details, including our ornament pouches. We hope your niece adores her gifts, and we're excited that you have more special surprises planned for Christmas! Thank you for choosing OrnamentallyYou for these meaningful moments.
At your service,
Mae | The OrnamentallyYou Team
Placed order 9/4
Placed order 9/4, package still not arrived as of 9/23/26. I’ve reached out to customer service and they were supposed to get back to me, but it’s been 7 days and they still haven’t rectified anything. This seems to be a common occurrence but i took a chance anyways. Will not order from here again
4 september 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Andrea,
We’re truly sorry that your order did not arrive. We completely understand how disappointing and frustrating it is to wait for something you ordered and never receive it.
We do want to clarify that your order was shipped promptly, and the tracking showed that the package was still in transit with the carrier after the September 11 scan in Columbus, Ohio. Once the package was handed over to the carrier, the delay and lack of movement were unfortunately outside of our control.
When you reached out, we responded and opened a missing-package claim with the carrier so the shipment could be investigated. We also followed up and offered to send you a replacement because we genuinely wanted to make sure you received your order.
We’re a small business, and we care deeply about every order that leaves our hands. The last thing we want is for a customer to be left waiting for a package that has gone missing with the carrier. While we cannot control what happens to a package once it is with the carrier, we absolutely care about helping our customers when something goes wrong.
We’re truly sorry this happened and appreciate you giving us the opportunity to clarify the situation. We hope you’ll understand that we did our part to get your order shipped and continued trying to help once the shipment became delayed.
At your service,
Mae | OrnamentallyYou Team
Ornaments are beautiful
Ornaments are beautiful. Best customer service ever!
11 september 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Thank you so much, Joanne, for taking the time to leave such a beautiful review! ❤️
We put so much heart into creating special pieces and caring for each of our customers, so knowing that you had such a wonderful experience means more than we can say. Thank you for choosing us and for allowing us to be a small part of your special moments. We hope your beautiful ornaments bring you joy for many years to come! ✨🎄
At your service,
Mae | The OrnamentallyYou Team
The quality is fantastic!
The quality is fantastic! The boxes are beautiful and will definitely make the recipient feel special.
18 augustus 2026
Antwoord van Ornamentallyyou
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you loved the quality and beautiful presentation of the boxes. It means so much to us to know they’ll help make the recipient feel special. We truly appreciate your support! ❤️
At your service,
Mae | OrnamentallyYou Team
You sent me the WRONG ornament
You sent me the WRONG ornament! I ordered the Mad Hatter and you sent me some Alice in Wonderland ornament that says Merry Un-Christmas to You! I want the one I ordered, please send me the correct one!!!!
18 juli 2026
Antwoord van Ornamentallyyou
Hi Kathy,
We’re truly sorry that you received the wrong ornament. We completely understand how disappointing it was to order the Mad Hatter and receive a different Alice in Wonderland ornament instead.
As soon as we received your email, we responded and immediately created a replacement for the correct Mad Hatter ornament under replacement order #481816. We also made sure you didn’t have to send the incorrect ornament back, so you wouldn’t have any additional hassle.
Thank you so much for giving us the opportunity to make things right. We genuinely appreciate your patience and understanding, and we hope your correct ornament arrives safely and is exactly what you were expecting.
We’re sorry again for the original mix-up, and we truly value the opportunity to turn this experience around for you.
At your service,
Mae | OrnamentallyYou Team
I received exemplary service after…
I received exemplary service after having made in error during my order process. I was immediately contacted by a representative and all issues were resolved! So grateful!
5 augustus 2026
Review zonder uitnodiging
Great Experience
So far, my experience with this company has been great. All of the ornaments looked pretty close to the picture. Also, when one of my ornaments arrived broken, they corrected the problem right away. I will be ordering from them again. The ordering process was easy—two more things. The delivery took a little longer than expected, so make sure you give yourself time. Lastly, I ordered a black Santa Claus ornament and wished it were a little browner like the picture. But other than that, I'm happy with everything.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Matthew,
Thank you so much for taking the time to share your experience and for your thoughtful review!
We're so glad to hear that you were happy with your ornaments and that our team was able to quickly resolve the issue with the damaged ornament. Providing great customer service is very important to us, so your kind words truly mean a lot.
We also appreciate your honest feedback about the delivery time and the color of the Black Santa ornament. Feedback like yours helps us continue to improve both our products and our customers' experience.
Thank you again for your support. We look forward to creating more special ornaments for you in the future!
Mae
The OrnamentallyYou Team
I’m very happy with the T-shirts that I…
I’m very happy with the T-shirts that I have purchased
18 juli 2026
Antwoord van Ornamentallyyou
Hi Teresa,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that you're very happy with your T-shirts. It truly means a lot to our small team to know that you're enjoying your purchase.
Thank you again for your support. We hope to create something special for you again soon!
At your service,
Mae | OrnamentallyYou Team
When I had an issue with a third item…
When I had an issue with a third item that I ordered not being delivered, Mae reached out to me after I emailed Ornamentallyyou. She put in a request for that item, made sure that I received my discount and made sure that it would be the correct size. She was very helpful and prompt in taking care of this for me.
23 juli 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Marcia,
Thank you so much for your wonderful review and for taking the time to share your experience!
I'm so glad I was able to help resolve the issue with your order and ensure everything was taken care of, from your replacement to your discount and sizing. Knowing that you felt supported throughout the process truly means a lot.
Your kind words are incredibly encouraging and mean so much to our small team. Thank you for your patience, your trust, and for choosing OrnamentallyYou. We look forward to serving you again!
At your service,
Mae | OrnamentallyYou Team
I ordered my shirts and they are…
I ordered my shirts and they are beautiful very good quality this is a great place to get your t shirts can’t wait to keep shopping with them as for the size they are true to size ❤️😊
1 juli 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Sandy,
Thank you so much for your wonderful review! ❤️ We're delighted to hear that you love your shirts and that the quality and sizing met your expectations. Knowing they're true to size and that you're happy with your purchase truly means a lot to our team.
We can't wait to create more shirts you'll love, and we look forward to welcoming you back for your next order. Thank you for choosing OrnamentallyYou and for taking the time to share your experience!
Warmly,
Mae | The OrnamentallyYou Team 😊
I contracted you twice about not…
I contracted you twice about not receiving my order. I believe it was delivered to the wrong address. No one ever got back to me.
18 juni 2026
Antwoord van Ornamentallyyou
Hi Laura,
Thank you for taking the time to share your experience. I am truly sorry for the frustration and disappointment this has caused. I completely understand how upsetting it is when you're waiting for an order, believe it may have been lost or delivered incorrectly, and feel that your attempts to reach the company have gone unanswered. That is never the experience we want for our customers.
After reading your review, I personally reach out so I could look into everything for you. While I wasn't able to locate your previous emails or phone records in our system, I'm taking this seriously and have reported it for further investigation because we want to understand exactly what happened.
I'm also very glad to see that your USPS tracking has finally started updating and that your package is moving through the network again. I'll be keeping a close eye on the tracking until it's delivered and will continue to assist you every step of the way if anything else comes up.
Thank you for giving us the opportunity to make this right. We truly appreciate your patience, your kindness throughout our conversation, and the chance to regain your trust.
– Mae | OrnamentallyYou Team
Order ever received
Ordered June 16 for a July 4 celebration and there has been no movement on my order. Please cancel and refund my money.
17 juni 2026
Antwoord van Ornamentallyyou
Hi Barb,
We are truly sorry for your experience and completely understand your disappointment. We know you placed your order well in advance so it would arrive for your July 4 celebration, and we can only imagine how frustrating it was to see no movement on the tracking and then miss the occasion altogether. That is not the experience we ever want our customers to have.
After carefully reviewing your order, we confirmed that it was shipped on June 17. Unfortunately, the package was lost in transit before it could be delivered. As soon as we recognized that the shipment was no longer progressing through the carrier's network, we immediately arranged for a replacement to be sent so we could get your order to you as quickly as possible.
We've also reached out to you directly via email with more information about your order and would truly appreciate the opportunity to continue assisting you there. Our team is closely monitoring your replacement shipment and is committed to making sure this matter is resolved.
We sincerely apologize for the inconvenience, the missed celebration, and the frustration this situation has caused. Thank you for bringing this to our attention and for giving us the opportunity to make things right.
At your service,
Mae | OrnamentallyYou Team
Buyer beware
I ordered a T-shirt around June 16th and tracking showed a label was created, but it never came in the mail. I contacted your company to rectify the problem. I spoke to Mia who was going to check on my order. I explained to Mia that I needed the shirt by July 1st as I was leaving for vacation on the 2nd. As of now I have no t-shirt to wear on the 4th of July. I don't understand why the company couldn't take action in a more timely manner and as a courtesy overnight a T-shirt to me before July 1st. I am very disappointed on so many levels. I was proactive and ordered my shirt in plenty of time and even paid a higher price due to sizing. I think a refund is in order and it goes without saying I will never order from this company again.
17 juni 2026
Antwoord van Ornamentallyyou
Hi Gina,
Thank you for taking the time to share your experience. We are truly sorry for the disappointment and frustration this situation has caused. We completely understand how upsetting it is to order well in advance for a special occasion, only to have the shipment delayed and miss the opportunity to wear it on your vacation and for the Fourth of July.
After reviewing your order, we confirmed that your shipment experienced an unexpected delay after it was handed over to the carrier. As soon as you contacted us, we escalated the matter, closely monitored the shipment, and continued providing updates as new tracking information became available. Unfortunately, because the package was already in the carrier's possession, we were unable to guarantee a specific delivery date.
We know that doesn't change the disappointment of missing an important occasion, and for that, we are sincerely sorry.
We've also reached out to you directly via email with an update on your shipment and will continue monitoring it closely until it is delivered. We truly appreciate you bringing this to our attention and giving us the opportunity to assist you.
At your service,
Mae | OrnamentallyYou Team
This is a great company owned by a…
This is a great company owned by a professional owner!
I initially had a small hiccup with my order, but upon contacting Mae, owner I believe, she began right away solving the issue quickly while keeping me informed with the process along the way.
Order was received with only a slight delay and the items are so adorable! I will order from this company again!
Thank you to the Ornamentally You team!
29 juni 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Lori,
Thank you so much for your incredibly kind review. Your thoughtful words truly mean the world to our team.
I’m actually not the owner of OrnamentallyYou 😊. However, I, along with the rest of our team, genuinely cares about every customer we have the privilege of serving. We never want anyone to feel like they're just another order number. We believe every customer deserves to feel heard, supported, and cared for, and we always strive to treat people the way we would want our own family and friends to be treated.
We're so glad we were able to resolve the issue and keep you informed throughout the process. Knowing your order arrived safely, that you love your items, and that you'd choose to shop with us again is one of the greatest compliments we could receive.
As a small business, reviews like yours mean more than you may realize. They encourage all of us to continue putting our hearts into every order, every email, and every customer interaction. Thank you for recognizing the care our team puts into what we do.
Thank you again for your patience, your kindness, and for supporting our small business. We truly appreciate your trust and look forward to creating something special for you again in the future.
At your service,
Mae | OrnamentallyYou Team
Don’t hesitate supporting this company
This company does not only have wonderfully well made products- their customer service is exceptional. When I noticed that my item wasn’t shipped- it was easy from order confirmation to reply and ask for clarification. I was so fortunate to have a quick response and explanation from Mae who went above and beyond to keep me updated on the delay and assured me I would have in time for our vacation- she did not disappoint- - the products are well made and I would highly recommend supporting this small business. Will purchase again
egrim
9 juni 2026
Review zonder uitnodiging
Antwoord van Ornamentallyyou
Hi Elayne,
Reading your review truly made my day. Thank you so much for taking the time to share your experience and for your incredibly kind words.
I know waiting for an order can be stressful, especially when it's for a vacation or a special occasion. It was important to me that you felt informed every step of the way, so I'm so grateful to hear that the updates and communication gave you peace of mind. Knowing that your order arrived in time and that you were happy with the final product is the best outcome we could have hoped for.
As a small business, every order and every customer means so much to us. Your decision to not only support our business but also recommend us to others is something we don't take for granted. Reviews like yours truly encourage our entire team and remind us why we work so hard to provide both quality products and genuine customer care.
Thank you again for your trust, your patience, and your kindness throughout the process. It was an absolute pleasure assisting you, and we can't wait to create something special for you again in the future.
At your service,
Mae | OrnamentallyYou Team
Antwoord van Ornamentallyyou
Hi Anne,
We sincerely apologize for the delay with your order and understand your frustration. Unfortunately, we recently experienced an unexpected production equipment issue that created a backlog in our manufacturing process, affecting some orders, including yours.
While this situation is not the level of service we strive to provide, please know that our team has been working diligently to resolve the issue and get production back on track as quickly as possible. We understand how disappointing delays can be, and we truly appreciate your patience while we work through this challenge.
We also want to note that our team has remained responsive to your emails throughout this process, and we would welcome the opportunity to continue working with you directly to find a satisfactory resolution. Open communication is important to us, and we're committed to assisting you every step of the way.
We value your business and hope you'll give us the opportunity to restore your confidence in us. If you have any questions or would like to discuss your order further, please continue corresponding with our support team at customersuport@ornamnentallyyou.com, and we'll be glad to assist.
At your service,
Mae | OrnamentallyYou Team
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