Ornamentallyyou Reviews 

937
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I buy ornaments for my grand children each year and was excited to find their favorite Christmas movie on an ornament. I would suggest not printing your logo on the back of the ornament because I use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Product was acceptable and in a pretty gift bag. Delivery was delayed several times. I got a similar product from a competitor over a week earlier even though they were ordered the same day.

Beoordeeld met 5 van de 5 sterren

Beautifully crafted and exactly as advertised! Also well presented and shipped quickly. This is second year of giving these ornaments to our Church group.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received my complete order in time to give it to my niece for her birthday. The order was expedited, and I appreciate the service I received. The gifts are really cute, especially since they are per... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kerstwinkel
  2. ook in
  3. Decoratie- en interieurwinkel

Geschreven door het bedrijf

Ornaments for every occasion!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

937 reviews

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4,5

Alle reviews

(937)

69 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Adorable

This ornament is very very nice, I just loved it and

26 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Maureen, thank you so much for your kind words! We’re delighted to hear that you loved the ornament. Your happiness means the world to us, and we’re thrilled it brought you so much joy. We look forward to helping you find more treasures in the future!
🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Very well done

I was pleased with the size and printing on the ornament of my beautiful state of West Virginia. This Christmas I wanted to honor our state and our country. The ornament was shipped quickly and was placed in a soft velvet pouch. I would recommend these ornaments to others.

26 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Sue, thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with the size and printing of your West Virginia ornament. Honoring your state and country in such a meaningful way makes your Christmas celebration even more special, and we’re so glad our ornament could be part of it.

We’re delighted you appreciated the quick shipping and the soft velvet pouch—it’s all about making every detail just right. Thank you for recommending our ornaments to others, and we look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

I have ordered several

I have ordered several, beautiful ornaments and am well pleased with the quality of them and the service. The recipients of the ornaments love them too.

21 november 2024
Review zonder uitnodiging
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Antwoord van Ornamentallyyou

Hi Patricia, thank you so much for your kind review! We’re overjoyed to hear that you’ve been pleased with both the quality of our ornaments and the service we provide. Knowing that the recipients of the ornaments love them as well truly warms our hearts. Your continued support means the world to us, and we can’t wait to help you create more special moments in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Quality product and great customer…

Quality product and great customer service

26 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Frank, thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of our products and our customer service. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

My order was sent out very quickly and…

My order was sent out very quickly and was packaged very nicely to protect my items. They were very well made ornaments and I love them! I highly recommend this company!! I'm guessing at the date of my experience because I'm not sure if I made the order in Oct. or November!

2 november 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Donna, thank you so much for your glowing review! We’re delighted to hear that your order arrived quickly and was packaged with care to protect your items. It’s wonderful to know you loved the ornaments and found them to be well-made—that means so much to us!

Your kind recommendation truly brightens our day, and we’re so grateful for your support. No matter when you placed the order, we’re thrilled we could bring a little extra joy to your holiday season. We can’t wait to serve you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

I ordered ornament as Christmas gift…

I ordered ornament as Christmas gift and was very pleased. All names were spelled correctly. The colors and images were as expected. Great job

2 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Vickie, thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with the ornament and that everything, from the names to the colors and images, met your expectations. Knowing it was a special Christmas gift makes it even more meaningful to us. Thank you for choosing us, and we look forward to helping you create more cherished memories in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

I ordered 2 unique ornaments

I ordered 2 unique ornaments. Nice quality & color Definitely future heirlooms !

25 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Pamela, thank you so much for your kind review! We’re delighted to hear that you loved the unique ornaments and appreciated their quality and vibrant colors. It’s so special to know they’ll be treasured as future heirlooms. We’re honored to be part of your holiday traditions and look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 3 van de 5 sterren

Slow shipping and customer service needs work

As I am writing this, I still haven’t received my order. We decided to get all new ornaments this year and saw that Target sells this third party brand so I thought I would be safe to order here during Black Friday. Well they lost my order at the warehouse and insisted I wait until absolutely last minute for them to check and send it out. Well surprise it was at the warehouse and they shipped it out via snail mail and Christmas is next week and I still haven’t received my order. If you are buying an ornament or two and don’t mind items not arriving in time, then okay but do not order all of your ornaments from here. My toddler is sad our tree has been sitting here sans ornaments all month. Customer service could have expedited my shipping but chose not to. They could have done it as courtesy for not shipping my package but their bottom line is more important.

16 december 2024
Review zonder uitnodiging
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Antwoord van Ornamentallyyou

We deeply apologize for the experience you’ve had and the frustration it has caused, especially during such an important time of the year. Your feedback is incredibly valuable, and we sincerely regret not meeting your expectations or delivering the level of service you deserve.

We are committed to reviewing your case thoroughly to ensure this doesn’t happen again. I will personally follow up to make things right for you. Could you please share your order ID with us at customerservice@ornamentallyyou.com so we can investigate this further and resolve the issue as quickly as possible?

Thank you for bringing this to our attention—we truly appreciate the opportunity to improve and make amends.

🙏 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Delightful!

I saw an ad for Ornamentally You on Facebook and decided to take a look. I hesitantly chose to order two ornaments knowing nothing about the company and wondered if they would arrive on time. Wow! Not only did they arrive in a timely manner, they were each packaged in a lovely little velvet pouch and the quality was better than I ever expected. I am absolutely delighted and wished I'd ordered more!

16 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Mona, thank you so much for sharing your wonderful experience! We’re delighted you decided to give us a try and even more thrilled to hear that we exceeded your expectations. It’s great to know the ornaments arrived on time, beautifully packaged in their velvet pouches, and that their quality brought you so much joy.

Your kind words truly mean the world to us, and we’d be honored to help you find more ornaments in the future. Thank you for choosing us to be part of your holiday celebrations—we can’t wait to serve you again!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Custom Home Portrait Ornament

The ornament I received is special as it shows my daughter, son-in/law & their three sons in front of their rebuilt home. The house burned to the studs in October 2023. No one was hurt. They got back in in October this year.
It’s beautiful but so is customer service team of ornamentallyyou.com. Received a nice note after completing a survey. CLASS ACT!!!

12 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Regina, thank you so much for sharing your heartfelt review. We’re honored that our ornament could capture such a special and meaningful moment for your family. The journey from loss to rebuilding is truly remarkable, and we’re so glad your loved ones are safe and back in their home—it’s a story of resilience and hope.

We’re also touched by your kind words about our customer service team. It’s always our goal to make every customer feel valued, and your appreciation means the world to us. Thank you for allowing us to be a part of your family’s story, and we look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Awesome place to order personalized Ornaments!

First of all I missed where yo add the dates on the ornaments I ordered, but all I had to do was send an email and Ornamentally You was right on it! Fixed my order and very quickly got it out to me. The ornaments are beautiful! Fast service! Beautiful workmanship! & extremely pleasant to deal with! I could not be more pleased!

7 december 2024
Review zonder uitnodiging
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Antwoord van Ornamentallyyou

Hi Eugenia, thank you so much for your wonderful review! We’re delighted to hear that we could quickly help update your order and get it just right for you. It’s fantastic to know that you’re pleased with the ornaments, their beautiful craftsmanship, and our fast service.

Your kind words about our team mean so much to us—it’s always our goal to make the experience as seamless and pleasant as possible. Thank you for choosing us, and we can’t wait to serve you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Great product

Great product, fast shipping, and true, personal customer service!!!

12 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Charles, thank you so much for your kind words! We’re thrilled to hear you loved the product and appreciated the fast shipping and personal touch from our customer service team. Your satisfaction means the world to us, and we look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Absolutely love my ornaments

Absolutely love my ornaments. I got a couple this year one for me and one for a friend. They’re absolutely adorable and very well-made. I will continue ordering from ornamentally you Carol Butler.

11 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Carol, thank you so much for your kind review, Carol! We’re thrilled to hear that you and your friend loved the ornaments and found them to be both adorable and well-made. Knowing you’ll continue to order from us truly warms our hearts, and we’re so grateful for your support. We can’t wait to help you find more treasures for future celebrations!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 1 van de 5 sterren

Scam!

Like so many other 1 star complaints, mine is no different... Order placed and paid, company stated package delivery 12/6-12/9. They do not respond to inquiries on their Etsy page. I messaged them multiple times over the course of a week. Last message dated 12/9 when no merchandise received and order still showing label created (biggest scam) but not shipped (so they can blame USPS), I canceled my order and asked for a refund. Only asking for a refund did I get a generic response that they were truly sorry and appreciated my understanding. They then shipped the item 14 hours after I specifically asked them to cancel and refund. Now they tell me I need to refuse delivery to receive a refund, but really who's to say they can trust that line. I will just call BOA, they are amazing and will put the money back in my account while they investigate. They will clearly see by all my screenshots, messages and claim requests that this company did not act accordingly.

11 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi AE,

Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration caused and any inconvenience you’ve faced.

We want to clarify that we’ve processed your refund as requested. Unfortunately, your initial messages were inadvertently filtered into our spam folder, which delayed our response. We deeply regret this oversight and are taking steps to ensure it doesn’t happen again.

We understand that the shipment issue added to your frustration, and we sincerely apologize for any inconvenience this caused. Unfortunately, we were unable to cancel the order as requested since it had already left the warehouse. However, we provided the option to refuse the package upon delivery so it could be returned to us.

We value your feedback and are committed to improving our processes to provide a better experience moving forward. Should you have any further concerns, please don’t hesitate to contact us directly at customerservice@ornamentallyyou.com

Thank you for giving us the opportunity to address this matter.

At your service,
Mae​ and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

The ornaments we ordered arrived…

The ornaments we ordered arrived safely, and are even better than I expected. Quality work, these will become an heirloom for our daughter and son-in-law!

7 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Gail, thank you so much for your thoughtful review! We’re delighted to hear that the ornaments arrived safely and exceeded your expectations. Knowing they will become cherished heirlooms for your daughter and son-in-law makes it all the more special. We’re honored to be part of creating such lasting memories for your family and look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Beautiful ornaments

Beautiful ornaments. Real collector's items. Fast delivery and well packed.

2 december 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Frances, thank you so much for your kind review! We’re thrilled to hear that you found the ornaments beautiful and worthy of being collector’s items. It’s wonderful to know you appreciated the fast delivery and careful packaging as well. Your satisfaction means the world to us, and we can’t wait to serve you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

Excellent!

Lovely blanket, pillow and frame for my grandchild.

1 december 2023
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Janet, thank you so much for your lovely review! We’re delighted to hear that the blanket, pillow, and frame for your grandchild brought you joy. Creating meaningful items for special moments is what we love most. We truly appreciate your support and look forward to serving you again in the future!

🥳🎄🎁 Jim and the OrnamentallyYou Team

Beoordeeld met 5 van de 5 sterren

prompt delivery

I was just so happy with my purchase. The ornament came in a beautiful little bag and it will be given as a gift. And it is made here in USA I will be looking for more in the future.

29 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Maryland ornaments

I purchased a couple of the Maryland ornaments for Christmas presents. They are beautiful and they came in an absolutely gorgeous little dark red velvet bag with a gold tie. I will definitely be ordering additional items 😊

25 november 2024
Review zonder uitnodiging
Logo Ornamentallyyou

Antwoord van Ornamentallyyou

Hi Tina, thank you so much for your kind words and for choosing our Maryland ornaments for your Christmas presents! We're thrilled to hear that you loved the ornaments and the little dark red velvet bags—they’re designed to make gifting even more special. 😊 We can’t wait to have you shop with us again! ❤️
- 😍 Jim and the OrnamentallyYou Team

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