Orphe Reviews 14

Orphe has CHANGED MY LIFE!

I have literally ordered 3 times from here already and I want more. The quality is so good, and I love the designs and colours of all the styles. shipping came so quick and there were no issues at all - just a genuinely beautiful brand that looks out for the girls! Can't wait to order more pieces <3333

The way they promote these bikinis are no lie!!! I've never had a bikini give me a push-up effect like this one. As someone with a smaller chest, it has genuinely been such a game changer. I wasn't sure about my sizing and emailed them about this and they emailed me back almost straight away and were very helpful!! 10000% recommend.

Ich würde wirklich jedem raten, bei diesem Shop sehr vorsichtig zu sein.

Ich habe eine Bestellung aufgegeben und erst danach die vielen negativen Bewertungen gelesen – insbesondere zum Thema Rückerstattungen. Daraufhin habe ich den Kundenservice kontaktiert, noch bevor ich die Ware überhaupt erhalten habe.

Zusätzlich habe ich angegeben, dass ich versehentlich eine falsche Größe bestellt habe und die Bestellung so nicht behalten kann. Ich hätte definitiv nicht bestellt, wenn ich gewusst hätte, dass ich im Zweifel mein Geld nicht zurückbekomme.

Mir wurde mitgeteilt, dass bei Verwendung eines Rabattcodes keine Rückerstattung möglich sei, sondern nur ein Umtausch oder eine Gutschrift. Außerdem soll ich den Rückversand selbst bezahlen. Das bedeutet im schlimmsten Fall, dass ich auf einer hohen dreistelligen Summe sitzen bleibe.

Besonders enttäuschend ist für mich die fehlende Kulanz – obwohl ich mich noch vor Erhalt der Ware gemeldet habe.

Ich werde weiterhin versuchen, mein Geld zurückzubekommen.

Insgesamt hinterlässt der Shop für mich keinen vertrauenswürdigen Eindruck, vor allem was Transparenz und Kundenfreundlichkeit angeht. Ich würde dringend empfehlen, sich vor einer Bestellung genau zu informieren.

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I would strongly recommend being very cautious before ordering from this shop.

After placing an order, I came across many negative reviews, especially regarding refunds. I contacted customer service before even receiving my order to clarify the situation.

I also explained that I accidentally ordered an incorrect size and would not be able to keep the item. I definitely would not have placed this order if I had known that I might not receive a refund.

I was informed that orders placed using a discount code are not eligible for a refund, only store credit or exchange. On top of that, customers are required to pay for return shipping themselves. This could potentially leave me losing a significant amount of money.

What is especially disappointing is the complete lack of flexibility or goodwill, even though I reached out before receiving the order.

I will continue trying to get my money back.

Overall, the shop does not feel trustworthy to me, particularly in terms of transparency and customer service. I strongly recommend researching carefully before ordering.

Ordered a set in advanced for an event. It came but was the wrong order/ sizes. Emailed immediately and got a quick response saying that I’d get sent my correct order in time before my event.

My event is tomorrow, and I haven’t got it yet. No emails from their end either

Poor Quality, stitching has come undone after only a couple of wears. “Gold” decorative clips have rusted. Terrible customer service when trying to address issues. Would definitely not recommend to anyone, especially for the price!

Very cute designs but the quality is poor, especially considering the price. The colour washes out so quickly, and the underwire rusts immediately after wearing. My bikinis turned extremely dull after one wear, and the underwire on the top began to rust and show, seeping through (all within one wash/wear.) Contacted them and they said it was 'normal wear and tear' even though it was worn once and is an item of clothing that is made to be in the water. I can only imagine what it will look like after I wear it for a while. Again, love the styles and the fit, but overall my piece was such below average quality considering the price point. Disappointing.

The experience I had with these girls were amazing. I rarely give reviews but they deserve it. I ordered the wrong size and they happily exchanged it for me before the time I needed it by (as I was going away) no issues whatsoever.
The quality is chefs kiss and sooo comfy. I’ve also worn the sangria set off a friend and when I tell you it was theeee most flattering fit I’ve worn.
Above all they were so communicative and timely with their responses, warm, and I can’t recommend their brand enough!

Wish I found this brand sooner.
The only swim swim brand that makes my bust look incredible

The best customer service and the nicest bathing suits. Very quick to answer email questions and their padded tops make my bust look so great

Amazing Bikinis. Especially if you want a support cup.
I have 5 pairs now, literally need in every colour.
Also, customer service was great when I needed to exchange a size :)

Super cheap looking design, poor fit. Definitely and IG store, not worth it: Shipping took forever but the biggest issue was when the bikini didn’t fit, they only offered a gift card.

Not only that - I’ll have to pay out of pocket $40 for a return label.

So an already expensive bikini is now really not worth it.

Waited over one month. Ordered large in top and it was more like a xs. Wouldn’t recommend as their sizes is not true to reality.

The experience was terrible! I waited for over two months for my parcel to arrive and contacting them was absolutely useless! They were replying the same way to each one of my emails as I was begging them to send me a proof of delivery, a screenshot or smth. I was told that the parcel arrived and it was not picked up however according to my tracker that wasn’t updating properly the parcel had never arrived not even to the destination country. They kept replying the same thing that the parcel was returning back to them leaving me clueless having no idea where my parcel is actually located and where they are receiving their info from. After over two months the parcel finally arrived and I picked it up! That is so unprofessional and never had such experience again. It is giving scam energy and I was all about supporting a smaller creator. The top was nice but didn’t deserve all that. FYI it is my first time ever leaving a negative review

I recently bought a top from them, and I’m really impressed with the quality and it looks amazing! Their customer service is exceptional as well. They respond almost immediately, or within a few hours, and are incredibly kind and helpful. Overall, a fantastic experience:)