Otavo Reviews 224

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... Toon meer

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Beoordeeld met 5 van de 5 sterren

Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... Toon meer

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Beoordeeld met 5 van de 5 sterren

Ordered on a Thursday morning and recieved the next day. Ordered a chewie necklace, quality on par with other online stores selling same products at a considerably higher price. Liked the touch of the... Toon meer

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Beoordeeld met 5 van de 5 sterren

Shopped with Otavo at the recent South East Autism Fair and loved the amazing selection of Sensory products, weighted items (especially the weighted elephants), fidgets etc the had with them on th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. Kinderspeelgoedwinkel
  3. Onderwijsbenodigdheden winkel
  4. Cadeauwinkel
  5. Speelgoedwinkel

Geschreven door het bedrijf

Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

224 reviews

5 sterren
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1 ster

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Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Excellent customer service and…

Excellent customer service and fantastic product. Would definitely recommend and would purchase again. Thank you Otavo!

18 december 2023
Logo Otavo

Antwoord van Otavo

Hi Sylvia,

Thank you so much for taking the time to leave us such a lovely review, we truly appreciate it.

We hope you and your family had a lovely Christmas 🎄🎅

Love to hear that your shopping experience was good and that you are enjoying your recent purchase (we love what you got)...

As always feel free to contact us anytime, we are always happy to help in anyway that we can, and we look forward to serving you again in the future.

Happy New Year to you and your family 🎉🥳

Beoordeeld met 5 van de 5 sterren

Easy to find what your looking for and…

Easy to find what your looking for and affordable ,and delivery was prompt I will use this service again

19 december 2023
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Antwoord van Otavo

Hi Orla,

Thank you so much for taking the time over Christmas 🎅 to leave us such a lovely review.

We hope you and your family had a lovely Christmas 🎅🎄 and we wish you a Happy New Year 🎉

So glad to hear that you found your shopping experience with us so good, and that everything arrived in time for Christmas 🎄

We look forward to serving you again in the future 🙂

Beoordeeld met 5 van de 5 sterren

Great shop for developmental toys.

I got some Christmas presents and they arrived within provided timeframe, carefully and beautifully packaged, ready to be gifted. Quality of the product is as promised - I couldn't be happier.

15 december 2023
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Antwoord van Otavo

Hi Inguna,

So glad to hear that everything arrived on time, and that you appreciated our masterful packing skills 🤣 (we try)...

We love what you bought Max & Lea toys are brilliant, so engaging and hours of fun, brilliant for Fine Motor Skills, and will surely be loved by whoever the lucky person is that is receiving them this Christmas.

Thank you so much for taking the time to leave us such a lovely review it is truly appreciated.

Merry Christmas to you and your family 🎅🎄 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Great communation

12 december 2023
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Antwoord van Otavo

Hi Helen

Thank you so much for leaving us a review, it is greatly appreciated.

It was a pleasure to be able to help you, and we are grateful to have had the opportunity to serve you recently.

We hope you and your family have a lovely Christmas 🎅 🎄 We look forward to serving you again in the future.

If you need anything, as always feel free to contact us, we are always happy to help in any way that we can.

Beoordeeld met 5 van de 5 sterren

Excellent service delighted with my…

Excellent service delighted with my purchase

27 november 2023
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Antwoord van Otavo

Hi Alanna,

Thank you so much for taking the time to leave us a review.

We are delighted to hear that you had a pleasant shopping experience with us, and that you are happy with your recent purchases.

We hope you and your family have a lovely Christmas 🎄🎅 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic service and company

Fantastic service and company . Killian is an angel to deal with

9 december 2023
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Antwoord van Otavo

Hi Katelyn,

Once again thank you for choosing Otavo to shop with, we always love to see customers returning time and time again (we must be doing something right). As for Killian being an angel 😇 its not hard when we have such wonderful customers as we have had in our first year in business.

Thank you for your continued support of our small business, it is greatly appreciated, and we look forward to serving you in 2024.

Merry Christmas to you and your family 🎅 🎄

Beoordeeld met 5 van de 5 sterren

The website was easy to navigate

The website was easy to navigate. Delivery within a few days. The ear defenders are great quality.
Bought for a 13yr old, the head band is a bit tight should have gone for adult size.
A great opportunity to buy Irish.

7 december 2023
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Antwoord van Otavo

Hi Anne,

Thank you for taking the time to leave us such a lovely review, we truly appreciate it.

Regarding the Hushee's if you pull down on the sides of the ear defenders (not to hard a pull lol) it should give more room around the head. Hushee's will fit kids/teens and even adult heads.

Glad to hear you found shopping with us easy and that everything arrived on time for you, we do try our best to get orders in customers hands as fast as possible.

Merry Christmas to you and your family 🎄🎅 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

An absolute gem of a store

It is great to get good quality sensory toys from an Irish small business. The online store is easy to navigate with product categories according to need. My order arrived quickly and was beautifully packaged. I highly recommend.

7 december 2023
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Antwoord van Otavo

Hi Una,

Thank you so much for taking the time to leave us a review, we are moved by your kind words.

Delighted to hear everything arrived so quickly for you, (and that you appreciated our brilliant packing skills 😂)

We hope you get great enjoyment out of the items you bought, and we look forward to serving you again in the future.

Merry Christmas to you and your family 🎅 🎄

Beoordeeld met 5 van de 5 sterren

Vert efficient delivery service

Vert efficient delivery service. Very easy website to order from..very very happy

6 december 2023
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Antwoord van Otavo

Hi Sinead,

Thank you so much for taking the time to leave us a review, we are so happy that you found ordering from us so easy.

We aim to get orders in customers hands as quickly as possible.

Merry Christmas to you and your family 🎅 🎄 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Very pleasant and friendly experience

Otavo were a pleasure to deal with from start to finish. They really went the extra mile when I was under time pressure to have some sensory items for my son as we were going away. I wouldn't hesitate to buy from them again when items are needed in future. 😃

6 december 2023
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Antwoord van Otavo

Hi Avril,

Thank you so much for your lovely review, so glad everything worked out ok for you, and that we were able to help.

Hope your son is enjoying his sensory items, and that you had a great weekend.

If you need anything in the future feel free to reach out to us anytime we are always happy to help in any way we can.

Merry Christmas to you and your family 🎅 🎄 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Highly recommend…

Excellent customer service and high quality products, very fast delivery, highly recommend

22 november 2023
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Antwoord van Otavo

Hi Aoibhinn,

Thank you so much for taking the time to leave us such a lovely review.

So glad to hear that your experience shopping with us recently was good, we strive to give our customers as much help as is possible, and to get the orders in customers hands as quickly as we can.

Hope you are enjoying the items you bought, and if you ever need anything please feel free to reach out to us anytime.

🎄 Merry Christmas to you and your family 🎅 and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Very fast delivery

21 november 2023
Logo Otavo

Antwoord van Otavo

Hi Amber,

Thank you so much for taking the time to leave us a review, it is truly appreciated.

Glad to hear everything arrived so fast and we hope you are enjoying your recent purchase.

Thanks for choosing Otavo.ie and we hope to serve you again in the future.

🎄 Merry Christmas to you & your family from everyone here at Otavo 🎅

Beoordeeld met 5 van de 5 sterren

excellent

excellent, responsive customer service and great value for money

30 november 2023
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Antwoord van Otavo

Hi Shari,

Thank you so much for your lovely review, and such kind comments.

We truly appreciate you taking the time to leave us a review, and we look forward to serving you again in the future.

Merry Christmas to you and your family 🎄

Beoordeeld met 5 van de 5 sterren

5 star service all the way

5 star service all the way! Great products with amazing service! Delivery was prompt, and staff were lovely to deal with!

16 november 2023
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Antwoord van Otavo

Hi Anna

Thank you so much for taking the time to leave us such a lovely review 🙂

Glad to hear you experience shopping with us was so good, and that everything arrived promptly.

Merry Christmas 🎅 and we look forward to hopefully serving you again in the future 🙂

Beoordeeld met 5 van de 5 sterren

Easy to place order

Easy to place order, prompt delivery

27 november 2023
Logo Otavo

Antwoord van Otavo

Hi Peter,

Thank you so much for taking the time to leave us a review, it is much appreciated.

Glad to hear you found the order process good, and that everything arrived quickly.

We hope you are enjoying your recent purchase (we love what you got), if you need anything please feel free to reach out to us anytime.

Merry Christmas 🎅 and we look forward to serving you again in the future

Beoordeeld met 5 van de 5 sterren

Efficient and prompt service

V well priced ear defenders.
Easy online purchase.
Prompt delivery.
I will shop with Otavo again.

21 november 2023
Logo Otavo

Antwoord van Otavo

Hi Fiona

Thank you so much for taking the time to leave us such a lovely review, it is much appreciated.

We are delighted to hear that your shopping experience with us was so good, and that you will be back again. We strive to get orders processed and in customers hands as quickly as possible.

We hope you get great use out of your Hushee's, they are brilliant and come in such a great selection of colours.

If you need anything please don't hesitate to contact us anytime.

Beoordeeld met 5 van de 5 sterren

Very prompt reply to my query and a…

Very prompt reply to my query and a speedy response go my order- which met my needs perfectly.

22 oktober 2023
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Antwoord van Otavo

Hi Miriam,

Firstly than you for taking the time to leave us such a lovely review, it is very much appreciated.

Secondly it was a pleasure assisting you, and we are delighted that everything arrived quickly and that it meets your needs perfectly.

We hope you are loving your Hushee's 🙂

If you need anything please don't hesitate to contact us anytime, and we will do our best to help.

Beoordeeld met 5 van de 5 sterren

A brilliant service provided

I'm extremely happy with the products I purchased, which are gifts for my niece & nephew. It was my first time ordering off Otavo & it certainly won't be my last. The items were packaged so well too, with a couple of extra sweet treats thrown into the box which was a lovely touch. A very happy customer here

4 november 2023
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Antwoord van Otavo

Hi Kirsty,

Thank you so much for leaving such a lovely review for us 🙂

Glad everything arrived quickly and safely to you, and we are sure your niece & nephew will love what you picked out for them (some of our personal fav items).

If you need anything please feel free to reach out to us anytime and we will do our best to help 🙂

Beoordeeld met 5 van de 5 sterren

It is a presant my my granddaughter who…

It is a presant my my granddaughter who has spina bifida and she loves things like this things she has to work at to get

2 november 2023
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Antwoord van Otavo

Hi Eilish

We hope your granddaughter loves her new Fidget Advent Calendar, they are so much fun 🎅

If there are ever any products you are looking for, for your granddaughter please do contact us and we can see if we can get them in for you, and any product recommendations for kids with Spina Bifida would be greatly appreciated 🙂

Thanks for taking the time to leave us such a lovely review, and for shopping with Otavo.ie

Beoordeeld met 5 van de 5 sterren

Happy customer

Great service. Will definitely order again.

23 oktober 2023
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Antwoord van Otavo

Hi Niamh,

Thank you so much for your review, and for your business.

We hope your enjoying your recent purchase, you ordered some lovely sensory products, we hope you are enjoying them 🙂

As always if you need anything please don't hesitate to contact us any time, and we look forward to serving you again in the future 🙂

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