Robert Oulsnam and Company  Reviews 923

Sadie was very friendly showing me round and listening to what I wanted

From our first meeting through to the advice on photos and the final listing, it was clear that Oulsnam’s professional approach is ahead of the competition. Georgie Cole, their Senior Valuer, was particularly helpful in keeping the chain together. She was proactive and a consistently friendly voice at the end of the phone, which gave me a lot of confidence whenever I had a query.

The listing itself looked great, and her recommendation of a video tour instead of a 360 tour worked well to show the property's proportions accurately. Georgie is knowledgeable on the locality, and her commitment was evident when she helped me clear the space for photographs and kept things moving with the sellers' legal team near the end. I’ve already recommended them to a passer-by who saw the sign outside, and I’m very grateful to the whole team for their hard work.

My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’

Excellent throughout what was a difficult sale would have no concerns about recommending them.

I have just sold my mother's property in Moseley through Oulsnams, and Lisa, James and the team were excellent. The process was completely smooth, and Lisa was extremely helpful and gave very sound advice. I would definitely recommend their services.

Another totally satisfying experience of selling through Oulsnams in Moseley Village. A buyer was found in the first month of putting the house up for sale. Oulsnams do a very good job in helping the seller and buyer and in moving g the sale forward. A key factor for me is their ability to identify genuine buyers.

I have just brought my home through Oulsnam in Droitwich.
I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process.
I would highly recommend Oulsnam in Droitwich.

Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊

The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.

Karen Clifton Bromsgrove

Karen made us welcome during the viewing. She was warm, friendly and relatable. She had extensive knowledge of the house we viewed and I couldn't fault the viewing at all!

Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.

Really good communication throughout, liaising with the buyer and solicitors and updating us regularly. A friendly, personal service.

Great viewing experience

I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings)
Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like.
Thank you both so much.

Rachel and her team provided great service which resulted in a stress free sale. Would highly recommend.

Good communication and handling of a flat sale. Happy with the service.

I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.

We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful

We've recently sold our property using Oulsnam Estate Agents, the Northfield Branch. From start to finish staff have been professional and supported us along with what can be a stressful process. Throughout the whole journey one member of staff in particular went above and beyond.

Emily Perks, has been amazing!!! She was reassuring, explaining things at each step of the way. If there was something that we did not understand she would take the time to explain and reassure us.

The service we received from Emily was very efficient always returning calls, queries chased up and responded too. There was always someone we could get hold of when we needed too in the office. We would highly recommend Oulsnam Northfield based on our experience. We used them in the past in Bromsgrove and had the same kind of service. Very happy.