Ourgiftspalace Reviews 

Quick to respond and cancel the membership as asked with no further questions

Un excelente servicio

Diomont eata ayudando a resolver la situacion

Eric me ayudó
Espero tener la devolución x favor

Company can be trusted, since we had some issues and thay said that thay will make complete refund. Thank you Emerald.

السلام عليكم ورحمه الله وبركاته أنا إسمي عثمان العثماني أولا أريد شكر جيريمي لأن تمت معالجة المشكلة بواسطته وشكرا لفريق التصعيد وشكرا

شكرا على التعاون

Gracias Kenny por ocuparte de mi problema

Hasta el momento no he tenido resultado con la devolución de mi dinero
Yo no autorice dicha cantidades
Me siento estafada
Exijo una explicación del como sucedió esto y reembolso
Sigo esperando respuesta al tener obtener resultados daré mi reseña sobre mi experiencia y si es que solucionan este tipo de problemas al instante

Jeremy me resolvio de manera inmediata, sin ningún tipo de problema, todo muy bien gracias

Quick response and efficiency.

Gracias equipo de Escalamiento por su pronta respuesta

I would give 0 stars if I could. Out of the blue I started receiving emails from Ourgiftspalace saying I had signed up for a membership with them...which I had not. they were talking about giving you credits and topping up your account with $9.99 or 9 Euro. I wrote back immediately and said I never signed up for a membership. Without giving me any proof they just said I had signed up on the 8th Sept, and they would start the cancellation process but it takes 14 days. any amounts due in that time would still be deducted. at the same time two other companies (Mytechietools, and Unikepaper)started doing the same thing. They have all deducted multiple amounts from my account from the 8th to the 11tn September. I ended up having to cancel my card so that they cant keep taking money. Ive opened a fraud case with my bank as well. Today, I received an email from gifts palace to say my cancellation has started today and will now only be cancelled on the 1st October. I had to send them their own email from the 10th sept , where they notified me of the cancellation that would be complete on the 24th September.

Vous vous êtes engagés à me rembourser la somme de 19,99 € il y a eu une erreur vous n'avez pas rechigner merci infiniment de votre compréhension et de votre professionnalisme merci cordialement

Eugene me ayudó

Por el seguimiento que aunque aun no termina pero si lo mostró la empresa, espero termine bien.

Très bonne conversation, à l'écoute, je vous remercie infiniment

They have to improve the solutions to the customers requests. I have asked for more this week to cancel the membership and they continue actualizing it when I want to cancel it.
Even tried to make charges in the bank when I have canceled it. Not a good customer service. Maybe useful for the company, not for the customer.

"Diamond resolvió el problema".