I ordered some outdoor furniture online from the Outdoor Furniture Co. and the delivery was promptly. However, one of the chairs was damaged in production. After providing photos of the damaged chai... Toon meer
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Classic snake oil salesmen. Offer a guaranteed 5% price beat when provided with 2 different products cheaper refuse to honour their own guarantee. They couldn't even come within $80 of the matched... Toon meer
Bedrijf heeft geantwoord
I came back after almost 4 years just to leave this feedback because the outdoor dining table I purchased from Outdoor Furniture Co. has truly been one of the best products I’ve bought for my h... Toon meer
Bedrijf heeft geantwoord
I bought an outdoor dining set from Outdoor Furniture Co. and I’m seriously impressed. The design is sleek, modern, and exactly what I was looking for. It completely elevated my outdoor space —... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Outdoor Furniture Co. is an Australian online retailer dedicated to outdoor furniture and accessories, proudly serving customers across Australia since 2016. We specialise in helping individuals and families create comfortable, stylish, and practical outdoor spaces that suit modern homes and everyday living. Outdoor areas are an important part of the Australian lifestyle. From casual weekend gatherings and family time to relaxing evenings outdoors, these spaces are where people unwind and connect. Our goal is to support this way of living by offering furniture that combines contemporary design, functional features, and suitability for outdoor environments. Our range is designed to accommodate a wide variety of spaces. Whether customers are furnishing a compact balcony, a courtyard, a poolside area, or a larger backyard, we provide options that balance appearance, comfort, and practicality. Our collection includes outdoor lounges, modular outdoor seating, outdoor sofas, chairs, benches, and sun lounges created for everyday use. For dining and entertaining, we offer outdoor dining furniture, outdoor tables, high bar tables, bar stools, and balcony sets. Customers can also find outdoor coffee and side tables to complement their seating areas. To enhance comfort and personal style, we supply cushions for outdoor settings and outdoor rugs that help bring warmth and character to open-air spaces. We also provide pieces designed for relaxation and atmosphere, including swing chairs and daybeds with canopy styles that add comfort to outdoor living. Practical solutions are part of our range as well, such as outdoor storage boxes that help keep spaces organised. In addition, our outdoor lighting options allow customers to create inviting environments that can be enjoyed into the evening. At Outdoor Furniture Co., we focus on making the online shopping process straightforward and convenient. Our website provides clear product details to support informed choices, and orders are placed through a secure system. We offer delivery services across Australia so customers in different regions can access our collections with ease. We understand that purchasing furniture online requires confidence. Our aim is to offer products that provide a balance of style, function, and value, supported by a reliable and simple purchasing experience. Since 2016, we have continued expanding our selection to meet the needs of Australian households seeking to improve their outdoor areas. From smaller balcony setups to larger entertaining spaces, Outdoor Furniture Co. is committed to helping customers create outdoor environments where they can relax, gather, and enjoy everyday moments. Our focus remains on practical designs, accessible style, and furniture suited to outdoor living across Australia.
Contactgegevens
Australia, Australië
- info@outdoorfurnitureco.com.au
- outdoorfurniturecoaustralia.com.au
4,1
Goed
28 reviews
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OUTSTANDING Customer Service!!!
I ordered some outdoor furniture online from the Outdoor Furniture Co. and the delivery was promptly. However, one of the chairs was damaged in production. After providing photos of the damaged chair, Anthony and the team looked into the issue and resolved it straight away by replacing the damaged chair. I was completely blown away by the customer service and would totally recommend buying from this small business. If I need any other outdoor items I will certainly be a returning customer. Thanks Anthony and the team!!
15 juli 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Adam,
Thank you so much for your wonderful review and for recommending us. We’re genuinely sorry that one of your chairs arrived damaged, but we’re very glad Anthony and our team were able to organise a replacement quickly and make the entire process easy for you.
At The Outdoor Furniture Co., a customer is never just another order. The moment you purchase from us, you become part of our extended family. When a family member experiences a problem, we do everything we can to help, support them and make things right—that is how we believe business should be done.
Your trust, patience and kind words mean a great deal to our small business and the whole team. We look forward to welcoming you back and helping you with anything you may need for your outdoor space in the future.
Warm regards,
The Outdoor Furniture Co. Team
Antwoord van Outdoor Furniture Co.
Hi Brad,
Thank you for highlighting the personal service and follow-up you received. We’re especially pleased that you found the right product at the best price and felt supported throughout the process.
We truly appreciate your trust in Outdoor Furniture Co.
Kind regards,
Anthony
Outdoor Furniture Co.
I came back after almost 4 years just…
I came back after almost 4 years just to leave this feedback because the outdoor dining table I purchased from Outdoor Furniture Co. has truly been one of the best products I’ve bought for my home.
We have used it through many seasons, family meals, and outdoor moments, and it still looks beautiful with no issues at all. Anthony recommended using teak sealant once a year, and I followed his advice. That simple care has kept the table in amazing condition.
After 4 years of real use, I can honestly say the quality is excellent and the product is truly worth it. Thank you, Anthony, for the great advice and service.
Kind regards,
Michel
11 mei 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Michel,
Thank you so much for coming back after all these years to share this. It genuinely means a lot to us.
We’re so happy to hear the outdoor dining table has been part of so many family meals and moments, and that it’s still looking beautiful after 4 years of use. Anthony will be especially pleased to read your kind words.
Thank you again for your trust and for taking such good care of the piece. We truly appreciate it.
Warm regards,
Outdoor Furniture Co.
This is my first purchase from Outdoor…
This is my first purchase from Outdoor Furniture Co., and I’m really happy with the experience. I recently bought a bar stool, and the quality is very good. It looks great, feels sturdy, and arrived within 4 days, which was faster than I expected. Their customer service was also friendly and helpful, which made the whole process smooth and easy. Thank you, Outdoor Furniture Co.!
5 april 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Devid,
Thank you so much for your lovely review and for choosing Outdoor Furniture Co. for your first purchase with us.
We’re so pleased to hear that you’re happy with your bar stool and that it arrived even faster than expected. It’s also wonderful to know our customer service team helped make everything easy and smooth for you.
Your support truly means a lot to us, and we hope to welcome you back again soon.
Warm regards,
Outdoor Furniture Co.
Velvet barstools
I was looking for a particular velvet barstool and found this item on a number of suppliers. Outdoor furniture had this chair at a very competitive price, however I was concerned about the colour being right.
I emailed them and Anthony was so helpful and communicative throughout a number of exchanges.
I ordered the chairs, they are perfect and delivery was prompt and uncomplicated.
I will definitely order again and highly recommend based on a positive experience
16 april 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Nicole,
Thank you so much for your thoughtful review and for choosing Outdoor Furniture Co.
We are really pleased to hear the velvet barstools were exactly right and that the colour turned out just as you hoped. We understand how important that decision can be when shopping online, so it means a lot to know Anthony could help give you confidence throughout the process.
It is also wonderful to hear your order arrived promptly and that everything was smooth and uncomplicated from start to finish.
We truly appreciate your recommendation and kind words, and we look forward to helping you again when you are ready for your next piece.
Warm regards,
Outdoor Furniture Co.
Classic snake oil salesmen
Classic snake oil salesmen. Offer a guaranteed 5% price beat when provided with 2 different products cheaper refuse to honour their own guarantee. They couldn't even come within $80 of the matched price and still tried to tack on shipping when competitor was free.
FYI competitor was an Australian bricks and mortar store with online capacity.
My advice a don't use if they can't even honour their own promotion good luck if something goes wrong.
7 april 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi John,
Thank you for your feedback.
We would like to clarify that we always try to offer a discount when our margin allows it. In this case, the product had a very low margin, so unfortunately, our team was unable to match or beat the lower price you found.
Our team was transparent about this and suggested that, if you were able to get a better deal elsewhere, you should choose the option that works best for you. We understand that customers will naturally go with the lower price, and we respect that choice.
Kind regards,
Outdoor Furniture Co.
Previous customer
They were great at first. The whole buying process was non stressful and easy. Everything changed when I had a problem though.
Manufacturing defects...., just got total denial....it was storm damage or something else... just not our problem.
Beware!!!!
No after sales service and offensive complete denial if you ever have a problem!
Won't go back there again.
I was laughed at when I had a problem from the reported owner.
Located on Gold Coast.
16 maart 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Christopher,
Your profile indicates that you are located in Papua New Guinea. As we do not supply products or provide services in Papua New Guinea, we are unsure how you could have purchased from our business.
We have also been unable to locate any order or customer record under your name. Please provide your order number, invoice, or proof of purchase so we can verify your claim.
Otherwise, it appears this review may have been posted on the wrong business profile.
Regards,
Anthony
Highly Recommend
Ordered some stools for our office and they are great. What made this experience amazing was the customer service. Anthony checked-in when the packages arrived separately and the follow-up was amazing. Highly recommend!
6 januari 2026
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Falon,
Thank you so much for taking the time to leave such a wonderful review. We’re thrilled to hear that you’re happy with the stools and that they’re a great fit for your office.
We’re especially glad to know that Anthony’s follow-up and support made a positive difference to your experience. Our team always aims to ensure everything arrives smoothly, even when deliveries are split.
Your recommendation truly means a lot to us. Thanks again for choosing Outdoor Furniture Co., and we look forward to assisting you again in the future.
Kind regards,
The Outdoor Furniture Co. Team
I bought an outdoor dining set from…
I bought an outdoor dining set from Outdoor Furniture Co. and I’m seriously impressed. The design is sleek, modern, and exactly what I was looking for. It completely elevated my outdoor space — it feels like a luxury resort now!
The quality is amazing. It’s sturdy, well-crafted, and clearly built to handle the outdoors without sacrificing style. I’ve had so many compliments from friends and family already.
Delivery was smooth and everything arrived in perfect condition. The whole experience was easy and professional from start to finish.
If you’re thinking about upgrading your outdoor space, don’t hesitate — Outdoor Furniture Co. is 100% worth it. I’m already planning to buy more pieces from them!
11 mei 2025
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Tania,
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you're loving your new outdoor dining set and that it's helped transform your space into a luxury retreat — that’s exactly the experience we strive to deliver.
It means a lot to know you appreciated the design, craftsmanship, and smooth delivery process. Hearing that your friends and family are impressed too is the cherry on top!
We can't wait to help you with your next pieces. Thanks again for choosing Outdoor Furniture Co. — we truly appreciate your support.
Warm regards,
Outdoor Furniture Co.
Good value fast shipping and great…
Good value fast shipping and great quality chairs!
12 mei 2025
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Thank you so much for your kind review, Paul! We're thrilled to hear that you had a positive experience with Outdoor Furniture Co. We take pride in offering great value, fast shipping, and high-quality products. Your feedback means a lot to us, and we're glad you love your new chairs. We look forward to serving you again soon!
Great product and communication from…
Great product and communication from the team 😊
19 maart 2025
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Hi Elissa,
Thank you for your kind words! 😊 We're so glad to hear you’re happy with our product and the communication from our team. At Outdoor Furniture Co., we always strive to provide the best experience for our customers. We truly appreciate your support and look forward to helping you again in the future!
Best regards,
Outdoor Furniture Co.
Very happy with the product and the service
We are very happy with our outdoor setting. It was delivered quickly and exactly as described.
17 oktober 2024
Antwoord van Outdoor Furniture Co.
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're happy with your outdoor setting and that it arrived quickly and just as described. At Outdoor Furniture Co., we strive to provide both quality products and exceptional service, so it’s fantastic to know we hit the mark for you.
Enjoy your new outdoor space, and don’t hesitate to reach out if you need anything in the future. 😊
Warm regards,
The Outdoor Furniture Co. Team
Such a great company
Such a great company, very efficient and caring. A bit of miscommunication but overall, staff are doing their best and delivered my package in a timely manner. Would 100% buy from here again!
24 oktober 2024
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with Outdoor Furniture Co. Our team always strives to provide efficient, caring service, and we’re glad to know we met your expectations in delivering your package on time. We apologise for any miscommunication along the way and appreciate your understanding.
We’re grateful for your support and look forward to helping you find the perfect outdoor furniture again in the future. Thanks for choosing us!
This is my 5th purchase from Outdoor…
This is my 5th purchase from Outdoor Furniture Co., and once again, they've exceeded my expectations. The outdoor furniture is not only beautifully designed but also incredibly comfortable. Their customer service is exceptional, always going above and beyond. Delivery was prompt as promised. Thank you, Outdoor Furniture Co.!
24 juni 2024
Review zonder uitnodiging
Antwoord van Outdoor Furniture Co.
Thank you for your review Tina we are glad we could resolve those initial issues that were had. We look forward to seeing you again soon
It's how the team went about resolving…
It's how the team went about resolving any issues we had. We are really happy with the outcome.
31 januari 2024
Antwoord van Outdoor Furniture Co.
Thank you for your review Debbie, we are so pleased to have you as a customer. We look forward to seeing you again soon
Wonderful customer service
Had to contact the company to sort out my online order and they did a wonderful job of sorting out the issue. Very happy to use them again.
12 december 2023
Antwoord van Outdoor Furniture Co.
Hi Rob thank you for your feedbank and review. Customer satisfaction is our priority. We look forward to seeing you again soon
Great products for teak
These products are highly effective in cleaning and sealing teak furniture. I was very impressed.
29 augustus 2023
Antwoord van Outdoor Furniture Co.
Hi Julie thank you for your product review. Our Golden Care range is the absolute best product on the market to refresh and protect Teak. We look forward to seeing you again in the future
Antwoord van Outdoor Furniture Co.
Thank you Debbie we are glad we could make your experience exceptional
Thanks for your great service
Order promptly processed and notification of it being ready to pick up sent quickly. Pick up from the shop made especially easy with it ready to go and friendly assistance to get it into my vehicle. Very much appreciated. Love the new chairs and side table.
20 augustus 2023
Antwoord van Outdoor Furniture Co.
Hi Connal thank you very much for your review. We were so happy to provide your new outdoor setting and it was our pleasure to assist you with collection. We look forward to seeing you again soon
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