Outdoorsiness.com Reviews 

76
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Be careful with your ordering. There restocking fee is 30% of the item. Example: $449 item restock fee $135 plus shipping which could be up to $100 for this furniture. Also, should have known with t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the 5' log swing. The item came in the expected timeframe and was fairly easy to assemble. I was able to put it together by myself with no help. The swing is beautiful but more important... Toon meer

Beoordeeld met 5 van de 5 sterren

I inadvertently ordered the wrong electric service panel and customer service representative Chad helped me navigate ordering the correct one AND gave me a reduction in price since the first order was... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivered on time as promised. Won’t be installed for another couple of weeks but packaging is good and I expect no problems

Bedrijfsgegevens

  1. Tuinmeubelwinkel
  2. ook in
  3. Camperwinkel
  4. Kampeerwinkel

Geschreven door het bedrijf

Everything You Need For The Outdoor Hospitality Industry from RV Parks, Campgrounds, Resorts, Hotels and more. Pool furniture, cedar furniture, electrical supplies


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

76 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(76)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

RV Outlet Panel

I ordered an RV outlet panel with 50/30/20A receptacles. Stated lead time was 6-8 weeks. It took a little longer than 8 weeks but was worth the wait as the panel is very high quality.

14 april 2022
Beoordeeld met 5 van de 5 sterren

I have looked and looked for a sturdy…

I have looked and looked for a sturdy chair like this. Lots of flimsy stuff out there. This chair feels as good as it looks. Sturdy and comfortable. I bought one and it lived up to my hopes. I decided to get 3 more cause this is a good price for this quality of chair.

12 oktober 2021
Review zonder uitnodiging
Logo Outdoorsiness.com

Antwoord van Outdoorsiness.com

Thank you for the review! We are appreciative of your business and hope you enjoy the chairs you ordered

Beoordeeld met 5 van de 5 sterren

This company has everyone beat.

This company has everyone beat. I found only one price lower, but with shipping and taxes they are higher priced. I know quality can't be better. I am a customer for life.

28 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

The customer service was fantastic, and the product we received was what we ordered and wanted. The manufacturer was very backordered and didn't make Outdoorsiness aware until well after our order was placed, so it was frustrating how delayed the delivery was in the end. However, your rep kept me apprised of the situation, was very patient with my numerous inquiry emails, and was usually very quick to respond! If the communication had not been so good, I would have cancelled the order and looked elsewhere. Thank you to your rep that handled our order - and the rest of the Outdoorsiness team - for stellar customer service!

23 juli 2021
Beoordeeld met 1 van de 5 sterren

I ordered 2 RV Pedestals from…

I ordered 2 RV Pedestals from Outdoorsiness in April. I was immediately charged, but have waited 2 months to receive these products. In May, I was told they would arrive June 20th. When they did not arrive, and I was once again forced to reach out to Outdoorsiness, I was not given any concrete information on the status of my order. When I recontacted and said I would be notifying my credit card company of a possible scam (I also questioned the unprofessional nature of the "company's" website and customer service), I received an email notifying me that my order would be cancelled. I returned this email with another request for an order status. The following day, I received an email telling me my order was expected to be filled June 30th, followed by an email stating "scratch that" your order has been cancelled and allotted to another customer. This after waiting over 2 months and having been charged for MY order.

23 juni 2021
Review zonder uitnodiging
Logo Outdoorsiness.com

Antwoord van Outdoorsiness.com

We are extremely sorry for the misunderstanding on shipping times. Our lead times are shown on our product page, with a pop-up on this specific product and on our order confirmation emails. While we understand your frustration, we unfortunately, had to cancel the order due to your credit card dispute. If you would like to replace the order, please let us know and we will do everything we can to assist you. We appreciate your feedback and if you have any further questions feel free to reach out.

Beoordeeld met 5 van de 5 sterren

Satisfied in every way!

I am so happy to be able to write a review for Outdoorsiness! Everything about your company and your product was perfect.
I needed 6 pool chairs for my son's wedding on June 12th. I started looking to order them about 3 months ahead of time, but soon realized that every company was back logged due to COVID, except Outdoorsiness. I loved the fact that I could actually call your company and talk to someone about my order. I spoke a real live person, who assured me that the company could have them manufactured and delivered by the first week in June.
They did indeed come in time! They were extremely well packed and covered in blister pack wrapping for protection. The light blue mesh color with white trim looks fantastic next to the pool and completed the decor for my son's outdoor wedding. The chairs are very sturdy and extremely well made.
Thank you so much for your careful attention to every detail!
An extremely satisfied customer,
Kathy

19 juni 2021
Beoordeeld met 5 van de 5 sterren

I can't thank you enough

I can't thank you enough! My entire experience with your company was a pleasure. Firstly, your website made it easy to find the chairs I was looking for and place my order without trying to sell me random products or add ons that leave a customer confused and wondering if the product they ordered is in fact complete. Next, your customer service people replied to my emails promptly answering my questions and allaying my concerns. My order arrived exactly when it was promised and it was packaged beautifully protecting my purchase, which was exactly what I ordered! Finally, the quality and craftmanship of the chairs is outstanding. These chairs are worth every penny I paid and I wouldn't hesitate to order again. Thank you!

17 juni 2021

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