SMALL TRUCKING COMPANIES BEWARE OF OUTGO
I had an extremely disappointing experience with Outgo Inc. After my company trusted them with our factoring and business operations, my account was suddenly restricted during an ongoing dispute involving transactions that their own systems had previously approved and funded.
The freeze on my funds severely impacted my business. I was unable to properly pay drivers, cover fuel, maintain operations, or keep loads moving consistently. Drivers quit, business relationships were damaged, and my company suffered significant financial losses while I struggled to get answers and support.
What has been most frustrating is the lack of transparency and communication throughout the process. Instead of working collaboratively to resolve the situation fairly, I felt pressured into accepting responsibility for losses before receiving complete accounting and documentation.
For small trucking companies, cash flow is everything. When a factoring company restricts access to operating funds, the consequences are immediate and devastating. I strongly encourage other carriers and owner-operators to fully understand the risks, carefully review all agreements, and make sure they have independent legal advice before entering into any long-term factoring relationship.