I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... Toon meer
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Always a very quick delivery and the products are excellent. The price of security of not damaging your belongings is priceless but hears the thing, its very good pricing too.
Bedrijf heeft geantwoord
The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Toon meer
Bedrijf heeft geantwoord
Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over OverBoard
Geschreven door het bedrijf
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Contactgegevens
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, Verenigd Koninkrijk
- +44 (0) 1483 983473
- support@overboard.com
- over-board.co.uk
4,6
Uitstekend
188 reviews
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Incorrect marketing claims
The product I purchased (7ltr SLR bag) was actually less than 2ltr capacity when closed in accordance with the provided instructions. Volume tested with water and proved to be less than 2 litres. Customer services gave no feedback regarding the false description and the product is still on the website claiming the wrong capacity. I paid the extra for the 14ltr bag and found it to be 4 times the size of the 7ltr
1 januari 2026
Antwoord van OverBoard
Thank you for your review and for taking the time to test and explain the issue in such detail. We sincerely apologise for the incorrect product description and for the frustration this has caused.
After investigating your feedback, we have remeasured the bag and confirmed that the capacity was inaccurately listed as 7 litres. You were right to raise this, and we take full responsibility for the error. The product listing has now been updated on our website to reflect the correct capacity of 4 Litres.
Your feedback has helped us identify and correct this mistake, and we genuinely appreciate you bringing it to our attention.
Once again, our sincere apologies for the misleading information and the inconvenience caused.
Solid, spacious, and comfortable to carry
This is one solid bag that will probably still be used two generations hence! Lots of room and the inner pockets are great for storing those smaller items you want easy access to. This has become my go-to bag for long weekends and on-board luggage as it holds all I need, fits both under the seat or overhead luggage bin, and keeps the contents dry and protected. Only negative is that in backpack configuration I find the straps are a little long even when fully tightened and I am a bit over 5’7” so a shorter person might find this uncomfortable.
15 augustus 2025
Antwoord van OverBoard
Thank you for such a detailed review! We’re thrilled to hear your bag has become your go-to for long weekends and on-board luggage, and that the pockets and storage have been useful. We appreciate your feedback about the straps — it’s valuable insight for us and future customers. It’s wonderful to know you’re enjoying the bag and that it’s keeping your belongings safe and dry!
Fantastic waterproof bag
Bag was great, keeps all of my gear and laptop dry on my morning commute in the winter. Arrived quickly, ordered at 1430 and was dispatched the same day.
9 januari 2026
Antwoord van OverBoard
Thank you for your feedback! We’re delighted to hear your bag is keeping your gear and laptop dry on your winter commute, and that your order was dispatched so quickly. We really appreciate you taking the time to share your experience!
Great water bottles brilliant size
Great water bottles. Bought 4 of them ! Perfect size. Keep water cool, brilliant well fitting lid with handy Carabina. Highly recommend
14 januari 2026
Antwoord van OverBoard
Thank you for your fantastic feedback! We’re thrilled to hear you’re enjoying your water bottles and that the size, lid, and carabiner are working so well for you. We really appreciate your support and recommendation!
Antwoord van OverBoard
Thanks so much for the great review! We’re glad to hear the product is ideal for your hiking trips, and it’s great to know the 5-year guarantee gives you extra peace of mind. Enjoy your adventures!
Delivery came on the last possible day…
Delivery came on the last possible day most companies now deliver well within the time scale
5 januari 2026
Antwoord van OverBoard
Thank you for your feedback. We’re glad your order arrived within the stated delivery timeframe, though we appreciate it can be frustrating when it arrives at the later end of the window. Unfortunately, recent severe weather conditions in Scotland, including snow and storms, did impact some deliveries despite our courier’s best efforts. We really appreciate your patience and hope you’re happy with the product itself. Thank you for choosing OverBoard.
Easy to order and came quickly
2 januari 2026
Antwoord van OverBoard
Thanks for your feedback! 😊 We’re glad to hear ordering was easy and your delivery arrived quickly. Hope you enjoy your purchase!
100% waterproof and worth the money!
I've used OverBoard a few times over the years and have brought another one of their waterproof rucksacks, it's the only make I've found that is 100% waterproof, even over time! They may seem expensive to you but it is well worth the money 👍🏻
2 januari 2026
Antwoord van OverBoard
Thank you so much for your continued support and for sharing your experience! We’re really pleased to hear our waterproof rucksacks have stood the test of time and kept everything 100% dry. We truly believe in quality that lasts, so it means a lot to know you feel they’re worth the investment. Thanks again for choosing OverBoard—we hope your new rucksack serves you just as well!
Very prompt and efficient service
Very prompt and efficient service The cycle panniers i ordered were a very good price and I was delighted with the extra item I was offered as a reward with my purchase
15 december 2025
Antwoord van OverBoard
Thank you for your kind review! We’re delighted to hear you were happy with the prompt service, great value on the cycle panniers, and the reward item offered with your purchase. We really appreciate your feedback and hope to welcome you back again soon.
Antwoord van OverBoard
Thank you for your feedback! We’re glad to hear you’re happy with the quality and construction of your kit. We really appreciate you taking the time to share your experience.
Great quality bags that look good too.
15 december 2025
Antwoord van OverBoard
Thank you for your kind words! We’re delighted to hear you’re happy with the quality and design of your bag. We really appreciate your support!
I sent an email asking a question and…
I sent an email asking a question and it was answered very clearly and quickly and also the dispatch and delivery
15 december 2025
Antwoord van OverBoard
Thank you for your great feedback! We’re pleased to hear your question was answered clearly and promptly, and that you were happy with the dispatch and delivery. We really appreciate you taking the time to share your experience.
Great bag ..
Great bag ... Not my first from them. good design and always well made.
17 december 2025
Antwoord van OverBoard
Thank you for your kind review! We’re delighted to hear you’re happy with the bag and that you continue to enjoy the design and build quality. We really appreciate your continued support.
Antwoord van OverBoard
We appreciate your feedback! It’s great to hear your order arrived promptly
Tried and tested original backpack
I am a long term user and have just made a repurchase of the yellow original 20 litre backpack. My previous one was used a lot over many years as a bike commuting bag in all weathers. Also handy for camping and kayaking. It has never let me down and is really comfortable to wear and carries a good load of gear and protects it. The old one just became a bit scruffy over time and slightly frayed at the opening but has been regifted as still works and nothing broke. I have a 30 litre similar bag from another company but it’s a too big for my main use.
15 december 2025
Antwoord van OverBoard
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear how well your original 20-litre backpack has served you over the years, in all conditions and across so many adventures. It’s especially great to know it’s been comfortable, durable, and protective of your gear — even earning a second life! We really appreciate your continued support and hope your new backpack serves you just as well.
Top-notch customer service
Top-notch customer service. We received our bag, and it has a slight mark on it. We were offered a discount on the product or a replacement. We chose a replacement, and it was all sorted super quickly. Couldn't have asked for a more pleasant interaction and would definitely order again, knowing the customer service is exceptional.
16 december 2025
Review zonder uitnodiging
Antwoord van OverBoard
Thank you for your kind review! We’re so glad we could quickly resolve the issue and that you had a positive experience with our customer service. It’s great to hear you’re happy with your bag, and we really appreciate your support and confidence in us.
Built well and good value
Prompt shipping 3/3 of my orders, well-boxed and packaged.
I have two classic 17L waterproof panniers and a classic 35L waterproof backpack. I am very happy with their products' build quality and value for money. I expect they are very waterproof although I've only experienced medium rain for relatively short durations.
1 oktober 2025
Review zonder uitnodiging
Antwoord van OverBoard
Thanks for the great feedback! We’re delighted you’re happy with the quality, value, and fast delivery of your panniers and backpack. They’re built to handle heavy weather, so we’re confident they’ll keep performing when the rain really sets in. Enjoy the rides!
Durability is not good
I’ve had two bags - the first was great. The second has fallen apart pretty quickly.
The side pocket and the netting on the strap failed in under 6 months. The handle on the top failed at less than a year and after two there’s a hole in the bottom.
I didn’t register it but when I look at the exclusions in the warranty I suspect it wouldn’t have been covered anyway.
Honestly I’m pretty gutted because the first bag lasted well.
Lastly the Feefo reviews seem great but when you look you have to have had a product recently to get a feedback request. Which is why the trust pilot review score is so low by comparison as there’s a bunch of people complaining about durability
20 september 2025
Review zonder uitnodiging
Antwoord van OverBoard
Hi Joe - thanks for submitting feedback on your bag. I'm sorry to hear you have had issues with it.
If you haven't already, please contact support@overboard.com with images of the problems and we will take at look at them and see what we can do to help, even if the item hasn't been registered for our extended warranty.
Our bags are designed for durability and longevity by using the best quality materials and parts possible. We also offer a 5 year extended warranty for our products in the unlikely event an item develops a fault, and we will try to repair items if possible first to reduce any waste, however, we don't cover accidental damage or wear and tear to items.
With regards to reviews, we collect our customer reviews through Feefo, an independent review platform, and the requests are sent only to customers that have recently purchased from us so you know that the reviews are from verified buyers and are genuine.
Many thanks, The OverBoard Team
much better second time around :-)
UPDATE: After some initial confusion, a sincere effort to resolve the situation appears to be in the works. In response to a professional gesture and prompt, clear communication, I have gladly amended my feedback.
Appreciate the offer, but I would be pleased to pay for this product.
...
This company seems unaware that the capital city of the NWT, Yellowknife, is fully served by Canada Post as well as a number of courier companies. They cancelled my order based on a vague, unclear rationale, and refused to respond to subsequent inquires for clarification. Very poor customer service, sadly. Would not recommend.
1 juli 2025
Review zonder uitnodiging
Antwoord van OverBoard
We're sorry about the issue you experienced - this was due to an issue with Canada Post's system not allowing the order to be dispatched to your address. We are working on a dispute with them, and in the meantime we have refunded your order but also dispatched it free of charge (as Canada Post is now allowing the order to be sent here) due to the hassle and delay in communication of the situation. Apologies again for the issue and inconvenience caused. Thanks, OverBoard
Poor customer experience
Ordered goods from Overboard and received confirmation invoice from them.
On arrival there was an item missing.
E-mailed sales at Overboard regarding this and have had no response.
Just wish I had read reviews on this company before ordering.
I do not like being treated with contempt, so I can't recommend this company.
26 juni 2025
Review zonder uitnodiging
Antwoord van OverBoard
Good afternoon - can you please confirm your order number or name so we can look into this issue for you?
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