Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord inc... Toon meer
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Lees wat reviewers zeggen
I bought several items that were low in stock on the website. There was, unfortunately, a stock error with one of them where it was showing in stock when it wasn't. These things happen. Grant... Toon meer
If you want a personal experience from your online shopping, look no further. Overlord always have the best deals and will work to get you what you need, even if it's not in their stockroom. Get in to... Toon meer
Apparently the only place that can manage to actually fulfil their deliveries of Magic the Gathering products; I ordered the same item from three different places and all but Overlord cancelled it... Toon meer
Bedrijf heeft geantwoord
4,8
Uitstekend
101 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent company
Excellent company, with fast communication via email .
MTG cards arrived fast and well packed.
23 april 2026
Review zonder uitnodiging
Great products at a good price
Great products at a good price, and excellent customer service. I will buy from them again.
23 maart 2026
Great customer service
Great customer service and very proactive engagement to keep customers well informed about any delays
26 september 2025
First time using this company
First time using this company , won’t be last time.
Items arrived promptly, well packaged and secure
20 maart 2026
Great price, great packaging.
Items were a great price and were shipped quickly and well packaged. Definitely will be supporting them moving forwards.
24 maart 2026
Superb customer service
I bought several items that were low in stock on the website. There was, unfortunately, a stock error with one of them where it was showing in stock when it wasn't. These things happen.
Grant got in touch immediately to let me know about the issue. His customer service was excellent, he kept me up to date with what was happening, gave me loads of options on what to do, and was really friendly and helpful.
I got my items posted out to me as soon as they arrived at the seller, not only did the send me an email to let me know it'd been sent as normal but Grant got in touch to let me know it was on the way.
Excellent customer service.
20 maart 2026
Review zonder uitnodiging
Good service and experience
EDIT - customer service explained issue, human error, can't be helped, no complaints.
4 maart 2026
Review zonder uitnodiging
Antwoord van Overlordgames
Hi Dom,
Thank you for your honest feedback.
We had incorrectly labelled the product, it was supposed to be restock for 9th March dispatch. That's on us so sorry for the delay.
According to your Royal Mail Tracking your Bloomburrow box will be delivered today.
Kind regards
Grant
Very prompt replies to emails
18 februari 2026
Great store
Nice — this is already a solid positive review. I’ll flesh it out while keeping it natural and not overly gushy.
⸻
I recently ordered some Army Painter Fanatic paints and was really impressed with the overall experience.
The paints were packed exceptionally well — plenty of protection to make sure nothing was damaged in transit. Everything arrived in perfect condition, which is always a relief when you’re ordering hobby supplies. Delivery was also very fast, arriving sooner than expected.
The only minor issue I had was that the tracking number in the email confirmation wasn’t correct. That said, it didn’t actually cause any problems with the order itself — everything still arrived quickly and without hassle.
Overall, a very smooth experience and I’ll definitely be ordering from them again.
12 februari 2025
Review zonder uitnodiging
Easy to order online.
Easy to order online.
Product arrive on time.
Will use this company again.
22 januari 2026
Top to Bottom 5 Stars
Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord incredibly special and human. This is a business that lives and breathes wargaming, no one else compares!
19 september 2025
Hobby heroes
Grant is so helpful and kind, always delivers the best customer experience. These guys deserve a lot of credit for fostering a lovely, welcoming community. I love Overlord's events and the team are fantastic- recommend to any hobbyist.
15 november 2025
Review zonder uitnodiging
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