Overpackbag Reviews 

Terrible customer service. I ordered 2 bags & 3 pumps. Only the bags arrived. They refuse to send the pumps. Any return must be mailed to China, which would cost $$$. I don't even know if the bags work because I don't have a pump. Avoid this scam business!!!

I have emailed several times with no response
Although they continue to send emails with discount codes!!
This product is not fit for purpose- the zips do not close
Please don’t waste your money

OverPackBag.com is a con company. I made two orders from them believing they were a genuine company with a very slick advert- they have been leading me a merry dance and despite me ordering in March 2026 and me following up to say where are the orders, they told me lies saying it was in Britain on 11th and 12th April and I would receive it soon. I contacted them a month later to ask why it was taking so long to send it to me to an address in Britain since it has been there that long. I never did receive the orders. They are a bogus company with fantastic website to make their bogus stuff look incredible. I told the company politely that I was not impressed with their service and got emails later making fun of me basically. Do Not Touch This Company with a barge pole! I lost quite a bit of money with my two orders as one of them was to be a present to my better half.
In almost mid June the 2 orders still hadn't arrived. It is the first time I have been taken in by a very slick good website design so be warned!

Buyer beware! The bag wasn't what I had expected but because their website said "if you're not happy, we're not happy", I thought that it wouldn't be a problemt to return it. The problem is in order to get a full refund you have to ship the product back to CHINA! How's THAT for customer satisfaction. It will cost you more to ship it back than what the refund is worth.

ordered 5 bags with 2 pumps.
This was also supposed to include gift vouchers.
I received only 4 bags and NO pumps.
I made them aware of this straight away.
I have now emailed 4 times to chase my missing items which they have had the money for!
I have been completely fobbed off with placating responses which are pure lies as they are now ignoring any attempt to follow up and have just kept my money.
DO NOT PURCHASE FROM THIS SUPPLIER. THEY ARE CROOKS!

IGNORE THEIR QUOTED REVIEW FIGURES THEY DON'T EXIST FOR THIS PRODUCT AS YOU WILL HAVE SEEN IF YOU ARE HERE
OK bags with neat pump but adverts suggest it comes with case to put them in - WRONG - you are just getting two vacuum bags. May be better than some plastic ones but not worth the money. Don't waste your cash you can buy a number of replacements if needed for the price of one of these. Very disappointing. Now need to find a new cabin sized bag to take them. - oh and they are longe than the given size of a cabin bag so you have to fold the ends in,

Rubbish Product, Rubbish service!
Used the product which was rubbish. Tried to return for 100% refund as stated on website to be told i couldn't return because product had been used. How do you know if the product is good or bad unless you use it? They offered me a 15% refund.
AI service team so just kept getting same response to my emails.
Absolute joke!!
Please do not get sucked into buying into this scam.

Worst online company I have dealt with. Non responsive only to email a stupid story about how this product was invented. Stupid stupid and yet would not respond to answers on how to return this waste of money !

Total waste off money.don’t bother buy RUBBISH