Owl Homes Reviews 46

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

My husband and I bought a home at Lindley Walk last year and moved in last month. We were supported the whole way through by Owl and their sales team put us at ease completely. As first time buyers it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We would like to thank Lisa, Les and Lee throughout our journey to buy our new home at Oakwood. Lisa answered all our questions and kept us up to date with progress and responded very quickly to a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not buy a home of these people, my son has a new build which to be quite honest has loads of poor building quality,it has large cracks in the walls, the staircase doesn’t fit right and the patio do... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently looked at purchasing a home from Owl Homes at Willowbank Meadows. I do not normally write reviews but I was very impressed with how Kaitlyn who works in the Sales Office was. She was ext... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer

Geschreven door het bedrijf

At Owl Homes, every home begins with a promise – to build with integrity, imagination and heart. Founded in 2015, we’re an award-winning, privately-owned, forward-thinking housebuilder with deep roots in the Midlands. Our homes are more than just bricks and mortar - they’re the result of thoughtful design, expert craftsmanship and a genuine passion for building quality, sustainable homes that we would be proud to live in ourselves.


Contactgegevens

4,4

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TrustScore 4.5 uit 5

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Beoordeeld met 5 van de 5 sterren

My husband and I bought a home at…

My husband and I bought a home at Lindley Walk last year and moved in last month. We were supported the whole way through by Owl and their sales team put us at ease completely. As first time buyers it can be really daunting to start the process but we were never rushed and felt that there was a lot of choice for us to look at. Seeing our house being built has been a fantastic experience and we’re really happy here. Would recommend Owl to anyone !

15 november 2025
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Antwoord van Owl Homes

Thanks for sharing your experience with us Sophy. We wish you and your husband many years of happiness at Lindley Walk.

Beoordeeld met 1 van de 5 sterren

New home with endless problems.

I am putting this review on for my parents

Please exercise caution if you are considering purchasing a property from this builder. The following reflects our experience after completing our purchase.

From the day we signed for our new build house , we encountered a series of issues that were not handled within reasonable or clearly communicated timeframes. Prior to moving in, we were asked to avoid using our driveway for what was described as a short period (approximately 1–2 weeks) while site fencing was moved . We agreed in good faith; however, the obstruction remained in place for around three months. When we requested its removal, we were informed they wasn't releasing it until April 2026 this is not what had originally been indicated.

Since moving into the property, a number of concerns have arisen, some of which remain unresolved. In our experience, response times to reported issues have been slow, and repeated follow-up has been required to obtain updates or progress.

One of the more serious concerns involved noticeable vibration within the property. On one occasion, this coincided with our shower door shattering and damage to surrounding tiles. Although a test was later conducted, we do not feel that it accurately reflected the conditions under which the issue originally occurred as the tracker machine had been removed off site before the vibration test had been performed, and the matter has not been resolved to our satisfaction.

Communication throughout the process has been inconsistent. We have dealt with multiple representatives and have at times received differing information, making it difficult to gain clarity or confidence in how issues are being managed. This has contributed to what has been a prolonged and stressful experience.

While we recognise that construction projects can present challenges, we would have expected clearer communication, more timely responses, and consistent follow-through on reported issues.

In summary, our experience has involved ongoing delays, unresolved concerns, and issues that we believe required more attention than they received. We strongly encourage prospective buyers to take note that Owl homes do not care .

This account reflects our experience, and we have retained documentation, including correspondence , CCTV evidence , photographs, to support the matters raised.

Mr & Mrs Fortune

Lindley Walk ,

4 mei 2026
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Beoordeeld met 5 van de 5 sterren

Our first home…

We’ve had such a positive experience with Owl Homes, especially as first-time buyers. Buying your first home can feel really overwhelming, but Lisa made the whole process so much easier for us from start to finish.

She was always so helpful, friendly, and approachable, and no question was ever too much for her. As first-time buyers, we had a lot of questions and sometimes worried we were asking silly things, but she was always patient and reassuring and never once made us feel that way. She kept us updated throughout the process without us even having to ask, regularly sending us pictures and updates, which we really appreciated. She was also incredibly patient while we were choosing all of our options and made the whole experience enjoyable rather than stressful.

Les the site manager has been equally fantastic. He has always been really friendly, approachable, and happy to help wherever he can. We are two young girls buying our first house, he always took the time to explain everything clearly to us and made sure we understood things properly, which gave us a lot of confidence throughout the process.

Overall, we honestly couldn’t have asked for a better experience with Owl Homes. The support, communication, and care we’ve received from Lisa and Les has been amazing, and we’re so grateful for everything they’ve done for us.

2 mei 2026
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Antwoord van Owl Homes

Thanks so much for sharing your experience Emily, we'll pass your comments on to Lisa, Les and the team who will be pleased to hear how happy you are. We wish you many years of happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Oakwood journey

We would like to thank Lisa, Les and Lee throughout our journey to buy our new home at Oakwood.
Lisa answered all our questions and kept us up to date with progress and responded very quickly to any of our queries.
Every thing was explained to us clearly as to what were the next steps in the process and after not having purchased a house for 49 years things have changed somewhat!
Overall very happy its a good team here and we feel well supported, thank you all very much.
Dave and Sue.

17 april 2026
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Antwoord van Owl Homes

Thank you for sharing your experiene Dave and Sue. We wish you many years of happiness in your new home!

Beoordeeld met 5 van de 5 sterren

Oakwood, Stoke Golding

I can’t overstate how great our experience with Owl Homes has been.
Lisa in sales and Les and Lee have made everything really enjoyable. Having watched our home from ground level to completion has been an absolute pleasure. The help we’ve received from start to finish went way beyond expectations. Lisa was brilliant and so patient when we pestered her at times and took it in her stride. We are happy to say she is now like an old friend. Les and Lee on site are pleasant knowledgeable and very helpful with anything we have asked. A truly great team. Highly reccomended

17 april 2026
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Antwoord van Owl Homes

Thank you for sharing your experience Chris, we wish you many years of happiness in your new home!

Beoordeeld met 5 van de 5 sterren

We recently looked at purchasing a home…

We recently looked at purchasing a home from Owl Homes at Willowbank Meadows. I do not normally write reviews but I was very impressed with how Kaitlyn who works in the Sales Office was. She was extremely helpful, knowledgeable and above all courteous. She answered all our questions and I felt she knew the site inside out.

11 april 2026
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Antwoord van Owl Homes

Thank you for sharing your experience, that's great to hear about Kaitlyn.

Beoordeeld met 5 van de 5 sterren

Exemplary experience!

We we're warmly genuinely greeted by Lisa at Oakwood in Stoke Golding and advised with a refreshing 'nothing with be a problem' attitude. Then Lisa walked us around one of the homes. I work in construction and immediately apricated the care and quality of how everything had been done. We had previously visited a hand full of local new builds and all credit to the site manager here because its faultless. Electrics, Plumbing, Plastering, Brickwork all of these trades working together form your home and each trade work in harmony here. We had placed a deposit on one of the homes but had an opportunity to buy an idyllic cottage which we have gone for, but this was a decision not made lightly because we now have so much work to do! if you're in the market for a new home from a company who really care within a sought after area don't hesitate - buy one. Chris & Emma J

2 april 2026
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Antwoord van Owl Homes

Thank you for sharing your experience Chris and Emma. We wish you many years of happiness in your new home!

Beoordeeld met 5 van de 5 sterren

Lisa in Oakwood...Thank you.

This review is to thank Lisa, the sales executive on the site called Oakwood, Stoke Golding, for being so exceptionally helpful. I have not been an easy buyer, having spent over a year looking for the right house, but Lisa has been extremely patient, giving me time and space to keep a clear head. Her communication between site visits has been unwaveringly reliable. She always answers messages and questions with swift efficiency. Her enthusiasm for the site and homes is reassuring without being pushy, and she has been meticulous in explaining all details to do with the home and purchase. Buying a house can be stressful, and I would say Lisa goes above and beyond when it comes to calm, patient reassurance. All much appreciated. Thank you.

23 maart 2026
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Antwoord van Owl Homes

Thank you for sharing your experience Annabel. We wish you many years of happiness in your new home!

Beoordeeld met 5 van de 5 sterren

Great Customer Care service to keep our new home perfect!

Customer Care at Owl Homes has been fantastic throughout our first year in our new home. Lizzie has been brilliant at quickly scheduling and organising the various jobs, always keeping us updated and making the process hassle-free. Warren has carried out the repairs efficiently and to a high standard, sorting out everything from minor cosmetic issues to more noticeable snags. We’re really impressed with their proactive approach and genuine commitment to keeping our home in perfect condition. Highly recommend their snagging and aftercare service—it’s made all the difference in settling in happily!

6 februari 2026
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Antwoord van Owl Homes

Thank you for taking the time to leave your feedback Tom. We're really pleased to hear that Lizzie and Warren were able to help you so positively in your new home. We'll make sure to pass your feedback on to both of them.

Beoordeeld met 5 van de 5 sterren

Kaitlyn- Willow Bank Meadows.

Kaitlyn- Willow Bank Meadows.
We booked an appointment to view a house at Willow Bank and the appointment was quickly arranged by Kaitlyn. On arrival, Kaitlyn was there waiting for us and provided us with a lot of detail about the property, development and local area. Kaitlyn also went out of her way to show us two of the properties on site so that we could see the standard of the spec on Owl Homes’ properties, which is excellent. Thanks again Kaitlyn

17 januari 2026
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Antwoord van Owl Homes

Thank you very much for taking the time to leave us a review Paul. We're so pleased to hear that Kaitlyn was able to help you in your homebuying journey.

Beoordeeld met 5 van de 5 sterren

We had an amazing experience purchasing…

We had an amazing experience purchasing our first home with Owls. Thank you so much to Lisa and Sheila for all their help, support, advice, and patience. They made our experience so smooth and were always there to help. Thank you to Lee for all his help and kindness once we moved in, we’re so grateful for the extra mile you go to ensure we were satisfied with our new home.

22 november 2025
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Antwoord van Owl Homes

Hi Sophie,
Thank you for taking the time to leave us this lovely review. We're really pleased that the team were able to support you in your homebuying journey with us and you had a great experience. We'll pass your comments onto the team. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Lisa was kind very polite and helpful…

Lisa was kind very polite and helpful on showing and explaining all of the information and details about Owl and the Stoke Golding site.

How we progress through the system.

I cannot praise Lisa enough for the help and positive attitude.

20 december 2025
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Antwoord van Owl Homes

Hi Colin, thank you so much for leaving your review. We're really pleased to hear that Lisa was able to support you so well in your homebuying journey.

Beoordeeld met 5 van de 5 sterren

Can’t say thank you enough to both…

Can’t say thank you enough to both Sheila and Lisa. They made the process a lot smoother and helped make all our dreams come true in finding our ideal home. The builders continue to support us. We certainly would recommend owl homes in the future. Thank you to all at Lindley walk.
Regards, John & Julie

27 november 2025
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Antwoord van Owl Homes

Hi John and Julie,
Thank you so much for taking the time to leave us your feedback. We're so pleased to hear how much you love your new home. We'll pass your comments on to Sheila and Lisa and wish you many years of happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Enquired about Lindley Walk

Enquired about Lindley Walk, we never ended up buying a home but our experience with Sheila was fantastic. Really helpful and good to deal with. It is a shame the house didn’t quite meet what we required.

3 december 2025
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Antwoord van Owl Homes

Hi Angelo,
Thank you so much for taking the time to leave us a review. We're so pleased to hear that Sheila supported you so well even though you found an alternative home elsewhere. We hope that we might be able to support you in your search again in the future.

Beoordeeld met 5 van de 5 sterren

Lisa's guidance

Lisa's guidance, flexibility and communication has been invaluable. Whilst we opted not to purchase, the professionalism really does show what kind of developer Owl Homes are.

30 november 2025
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Antwoord van Owl Homes

Thank you for taking the time to leave a review and for your kind words about Lisa. We’re delighted to hear that her guidance, flexibility and communication made such a positive impression, even though you ultimately chose not to proceed. Your feedback truly reflects the standards we strive to uphold, and we wish you all the very best moving forward.

Beoordeeld met 5 van de 5 sterren

Fantastic customer facing point of contact

When filling in a review, google asks what made your experience great? The simplest response is Lisa? Whilst Lisa, has since moved on to the Stoke Golding site, she is still the agent dealing with us for our purchase on King Richards Warf. Knowing that she is effectively dealing with 2 sites and all the additional enquiries they produce, Lisa is literally a God send. Not only picking up dropped balls that others refused to catch but making our transition to buying this property as smooth as it possibly could be. Being the front of house foot solider she really is more than her position and I can only hope she is as valued within her work place as we value the level of above and beyond she went through to make this work (even answering concerns on her day's off). Lisa is far more than her role and I hope she knows how much we valued her hard work and support.

27 november 2025
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Antwoord van Owl Homes

Thank you for your fantastic review and such kind words about Lisa. We’re absolutely delighted to hear how much of a positive impact she’s had on your buying journey and how her dedication and support helped make the process as smooth as possible. Lisa truly does go above and beyond, and your feedback means a great deal to both her and the wider team. Thank you again for choosing Owl Homes — we wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Care

What a great experience I have had with Owl Homes!
I first met Kaitlyn at Mortimer Manor, Bewdley at the end of June 2025 & from day one she has gone above & beyond to help me with everything needed in order for me to purchase my beautiful new house. Kaithlyn has helped me in so many ways ensuring that my Owl Journey has been as smooth as possible.
Communication skills, honesty & willingness to listen has allowed me to purchase my property with ease. She made the whole process seem so easy putting 110% into everything she does.
The help & support has been amazing & nothing has been too much trouble for kaitlyn.

Since moving into my house I have had dealings with Aaron & he has also been very helpful & attentive... ensuring that I am more than happy with everything discussed.
My journey with Owl Homes has been truly amazing, joyful & very pleasant… one I shall look back on with the fondest of memories.

Thank you, especially to Kaitlyn for everything you have done... You are a true credit to Owl Homes.

24 oktober 2025
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Antwoord van Owl Homes

Hi Lynne,
Thank you for your lovely review and kind words. We’re thrilled to hear how positive your experience with Owl Homes has been, from your first meeting with Kaitlyn through to your continued support from Aaron after moving in. Kaitlyn will be delighted to hear your feedback, and we’re so pleased she helped make your journey such a smooth and enjoyable one. Wishing you every happiness in your new home, and thank you again for choosing Owl Homes.

Beoordeeld met 5 van de 5 sterren

Buying my first home with Owl Homes

Buying my first home with Owl Homes at Lindley Walk has been an amazing experience. Everything has gone so smoothly, and I’ve felt supported every step of the way. A huge thank you to Lisa and Sheila for being so helpful, friendly, and professional throughout the whole process, they really made what could have been a stressful time feel easy and exciting.

I couldn’t have asked for a better team to help buy my first home. Highly recommend Owl Homes!

31 oktober 2025
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Antwoord van Owl Homes

Thank you for your kind words William. We're so happy you love your new home and the buying journey was stress-free. We wish you many happy years in your new home.

Beoordeeld met 5 van de 5 sterren

Wow what an experience from start to…

Wow what an experience from start to finish .
Zsuzsa has been an absolute star , PLS equally as efficient and timely with our completion.
The part ex above and beyond , having a week to move made a potentially stressful time most pleasant .
We absolutely love our new home .

Sam was great during the home demo and very knowledgeable as well as incredibly helpful .

Thanks loads Owl …am living in this incredible home until the day I die !

24 oktober 2025
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Antwoord van Owl Homes

What amazing words Janette, thank you so much. We are so pleased you've had a great experience and the team were able to make it stress-free and enjoyable. We wish you many years of happiness in your new home.

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