OZ Cosmetics Reviews 99

Bought the items on 1st June, received today (20 June), with 3 x incorrect products. Waste of time I could have been these from down the shops and saved myself 20 days and $13. I was VERY close to doing a charge back to my bank and they finally sent something. DO NOT BUY FROM THEM!!

Tutto perfetto

Ein unfassbar lieber Mensch der sich geduldig, individuell auf jeden Kunden/in einstellt und sehr professionelle Arbeit liefert! Ich empfehle sie Famile und Freunden mit Herz weiter!

Bin sehr zufrieden. Habe eine Aqua peling beh. Bekommen. Gesicht hat sich sehr rein angefühlt. Werde weiterhin dahin gehen

I thought I was safe in buying from a com.au site. But there was no Australian Business Number, nor a phone contact. Oz Cosmetics took my AUD 164 18 days ago and sent a false Australia Post tracking number. Apparently, my skincare arrived at an Aramex courier depot 8 days ago. They made me call them twice. I reached workers with poor functional English; neither organised delivery to me. Now I must call the courier a 3rd time. Meanwhile, Sara of Oz Cosmetics Sales threatens to return the parcel at my cost. My rating is zero: 1 star is too high.

SCAM, DO NOT BUY!!! Customer service didn’t reply when my package was never delivered and asked for a refund after months of receiving NOTHING since the package was “lost”.

Achtung Betrug nach 3 Monaten keine Sendung erhalten geld ist auch weg....Nicht mal Paypal konnte was machen!!

When buying a product, Brazillian rullings made my order difficult to get here. OZ team promptly found an acceptable option, and kept me informed all the time. Price was also the best. I've just received a genuine sealed product, and couldn't be more satisfied.

Ho acquistato una crema che non potevo trovare su nessun altro sito dopo un po’ di tempo ho letto le recensioni perché il mio ordine tardava ad arrivare e vorrei dire che mi hanno spaventata pensavo non arriverà più e che è una truffa , invece anche se dopo un mese la crema è arrivata e non mi hanno chiesto nessuna tassa per sdoganare come ho letto dai altri quindi sono soddisfatta del mio acquisto grazie

Such a wonderful customer service...they user friendly iam their valuable customer for almost 4yrs .... I don't know y these people giving one star reviews... If there is a damage in product r any delay r out of stock product frm their side they will make a alternative possibility on the very next day of the issue.... Sara u r sooo down to earth with customer thank uuu ...i will continue ordering in ozzzz my fav online store

Dopo quasi due mesi nulla ho ricevuto!!!! Ora provvedo a richiedere rimborso a PAYPAL, SCONSIGLIO DI ACQUISTARE DA TALE DITTA!!!!
Patrizia Brignoni

Me llegó mi pedido muy bien cuidado .. gracias..es confiable .. sólo le bajaré una estrellita por qué no hay envío rápido 😉☺️

Would not touch this company wish I'd read reviews before received my hourglass curator it was dried up half empty ....Up date on my review oz cosmetic refunded my money with apologie & are going to look into it great costume service well done 👏

The website presents as if it is in your country but it is not, everything is shipped from Hong Kong, I don't trust products that those are real brand products. I believe this place sells counterfeit items.

Do not order from this company. The website presents as if it is in your country but it is not, everything is shipped from Singapore, which would be fine if you are expecting it to take a month and then the tracking does not show where it was shipped to? The address? The post office? And they can’t tell you, they just keep saying it’s been “delivered”. The best suggestion they have is go to the post office….. don’t do it. You “may” get your package but you’ll have to go all over town to track it down. Poor service and they actually fight with you, they don’t resolve anything.

Buongiorno, ho necessità di contattare Oz cosmetica per un ordine ma nel sito non c’è nessun indirizzo email ne’ numero di telefono , come fare per contattarli ??

very professional, gentleman and very friendly. I had a great sales experience and highly recommended.

Don't order from this company. I ordered a retinol 4 weeks ago, and it has yet to arrive. It took weeks, just to leave the post office in the country it was sent from, and has been sitting in customs in my country for a week now. Still no delivery. Customer service with this company is mediocre to poor, and there is no contact telephone number to speak with a live customer service representative.

This the worst case I have been true, 1 Month since I order it with Payment, and no shipping no money back.
Please do not trust this company,
I am sending emails requesting information and they are just sorry about it! I request the money back, and no answer !!!!

They had just the Chanel product I needed and delivery time was excellent.