Oz General Store Reviews 193

A proven Penrite product at the right price. Quick delivery and great comunication

Reception was very good in tracking my purchase and knew what it was when I went to pick it up. Parking was a bit hard to find in the current temporary location

you had what i wanted

Easy purchase, great price too

Efficient and good customer service

I had issues getting the 11kg Chow Hound Dog Feeder anywhere. I had ordered the product online at other shops to say it was on backorder (a week later) for a month or they were out of stock. Then I rang Oz General Store. I spoke to a girl named Monique. She was one of the most helpful staff I have dealt with at any business. She rang around and found one at a supplier which she secured for me so I could get it on time before my trip away. She emailed me and phoned me back when she said and she kept a personal eye out for my parcel so when it arrived at their depot, they could Express Post it rather than sending it via courier, which takes a few weeks to my property. She organised Express Post for me and rang me with a quote to help my parcel arrive on time, which it did. The product is high quality but even more important I had a company that went above and beyond for their customers. I was very impressed with the service and communication from this girl. Will definitely shop here again!

Easy to use website. Great range. Shipped straight out though Australia post in a reasonable time frame. I flagged an issue which turned out to be my error and was contacted by the team within the hour can't ask for better service than that. Thanks to the team at Oz General Store for a great online shopping experience.

Easy purchase. Friendly staff

I have dealt with Oz General Store a couple of times and each time I always receive fast communication, excellent service and fast turn-around.

It was easy and simple to use & complete & the delivery timing was prompt.

My goods came on time and they were great

I would recommend you to other people. Fast Delivery great communication. Great product.🌟🌟🌟🌟🌟

Your staff were great, they responded very well when you advertised something in stock which you did not have, your delivery was appalling, Sendle were horrific, their tracking is meaningless, their cost is exit I ate and delivery times are ridiculous, I could have walked down and walked back quicker for a quarter of the cost. I will never use Sendle or a provider who relies on them ever again. Having said that your end of the sale was good.

Great price, well packaged and fast delivery. Excellent

Quick, and great service

OZ general store always provides me Penrite products in the best deal.

I had the best experience buying toys for my cats. I needed international shipping and Monique was very helpful. I have been looking for these cat toys for years. Oz General Store send me an invoice and processed it quickly and the toys arrived in 3 weeks which is quite fast considering I live in New York.

Worse company in Australia. I have ordered the same product and shipping was for free.