Packly Reviews 32

La experiencia con Packly ha sido excelente. Andrea, del equipo de atención al cliente, me brindó asistencia ya que tenía algunas dudas antes de hacer el primer pedido. Todo fue estupendo, el producto llegó dentro de los plazos establecidos y la calidad encaja con lo esperado.

Muy buena atención al cliente por parte de Giulia, la caja de prueba quedó genial, ahora estoy esperando mi tirada definitiva

El trato no ha podido ser mejor, gracias a Giulia por ayudarnos a gestionar todo con rapidez para entrar en tiempos.
En cuanto a los productos, estamos esperando que lleguen pero pedimos una muestra y la calidad es buena!

The staff are always very friendly and helpful. Imma, in particular, has always provided us with excellent, quick, and friendly customer service.

The products have always arrived at our location and at our customers' locations without any issues.

Packly ha un ottimo rapporto qualità prezzo, in più, contrariamente agli altri servizi di stampa online, offre maggiore flessibilità e rapporto diretto con la persona che ci segue. Alice è sempre disponibile, gentile e ci ha aiutato più volte in caso di dubbi e progettazione. Il contatto diretto con lei è davvero un valore aggiunto

Abbiamo utilizzato Packly per diversi progetti e ci siamo trovati davvero bene. La qualità del packaging è molto buona e la piattaforma è semplice e intuitiva, permette di lavorare in modo veloce e senza complicazioni. Un grazie speciale a Imma, sempre disponibile, gentile e pronta ad aiutarci in ogni fase. Un servizio affidabile che consiglio senza dubbi.

Support team have always been responsive and extremely helpful. Always received products on time.

There was a confusion in the delivery date so I couldn't get my order delivered on time but the support team reacted fast and efficiently.

Top Quality
Top Products
Top Guest Experience

Super recommend

The experience with Packly so far has been excellent. We've been dealing with Andrea, whose service and attention has been amazing. All our queries and doubts were answered and resolved along the process. We could attach our artwork onto a dieline to generate a 3D mock-up box, which really helped to visualize our project. Once we received the first round of boxes we were very happy with the quality of materials and print. We will be using Packly for the future projects and highly recommend them as well as Andrea's attention.

Estoy muy contento con el trato y los resultados ,Mario estuvo todo el rato pendiente de que las cosas salieran bien y facilito mucho el trabajo . Buen equipo

Service client très disponible et réactif. La qualité de ma commande était super et est arrivée rapidement ! Je recommande complètement ☀️

Ho avuto il piacere di lavorare con Packli per la realizzazione di scatole di cartone personalizzate e devo dire che l’esperienza è stata davvero eccellente.

Il sito è estremamente intuitivo e ben fatto, permette di configurare il prodotto in modo semplice ma preciso, senza perdere tempo. Questo per chi lavora è fondamentale.

Un punto di forza enorme è l’assistenza: sempre disponibile, veloce e soprattutto competente. Non si limitano a rispondere, ma ti aiutano concretamente a trovare la soluzione migliore in base alle tue esigenze.

La qualità finale delle scatole è ottima, sia dal punto di vista della stampa che dei materiali. Si percepisce chiaramente l’attenzione al dettaglio.

Consigliatissimi per chi cerca un servizio affidabile, professionale e senza sorprese.

I had a truly great experience with Alice. She was extremely helpful, thorough, and impressively prompt in answering all my questions. Her support made everything smooth and easy, and I really appreciated her professionalism and care. Highly satisfied!

Découvert sur le net, j'ai été impressionné par la simplicité du configurateur qui m'a permis de faire évoluer le projet, de l'idée de départ au proto fonctionnel.
La première commande de 100 boites a validée les hypothèses, avec qualité et respect des délais: Bons contacts avec les techniciens et les commerciaux.

Sehr freundlich und geduldig. Meine Probleme wurden in einem Telefonat gelöst. Herzlichen Dank an Elisa!

Incredible support team before AND after the orders !
Products are great and delivered at time!
I recommand Pack.ly for any people that want a great packaging. Don't hesitate !

Super einfache Erstellung von den Designs, übersichtliche Website und top Qualität. Elisa aus dem Support ist hilfsbereit und für jede Frage offen. Absolute Empfehlung!

Sono molto soddisfatta del risultato, I tempi di consegna ottimi e anche il supporto.
Sono stata contattata per correggere un piccolissimo errore nel design, questo dimostra quanto tengono alla precisione e alla soddisfazione del cliente. Spero sia la prima di una lunga collavorazione Grazie davvero

After extensive research and contacting many box manufacturers in Switzerland and abroad, I was close to giving up on my project. Everything felt overly complicated — requests to send physical products for measurements, unrealistic minimum quantities, and prices that simply didn’t make sense.
Then I found Packly, and shortly after, Mario — and the experience changed completely.
Mario is an outstanding professional who truly takes the time to understand the customer’s needs. He goes far beyond simply selling a product: he advises, guides, and supports you through the entire process with clarity and honesty. What impressed me most is that his approach is not driven by greed, but by doing things properly.
Despite the fact that producing a single box is more expensive, Mario strongly recommended that I first order one single box to ensure the measurements and model were correct. As someone who was nervous about making a mistake, this advice was invaluable — and it turned out to be the best possible decision.
The suggested box model was spot on, the execution flawless, and the final result exceeded my expectations. Once I received the first box, I was completely convinced.
Packly is a European company based in Italy — accessible, professional, and uncomplicated — which makes a real difference compared to many suppliers in Europe or China.
I am extremely satisfied with Packly and with Mario’s professional guidance, and I would strongly recommend them to anyone looking for reliable, high-quality packaging solutions.
Thank you, Mario, for your professionalism and support.