PackRipperz Reviews 50

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered some pokemon Ascended heroes booster bundles and the items were shipped and delivered all within two days. They arrived in perfect condition and the best thing about it all, the price... Toon meer

Beoordeeld met 5 van de 5 sterren

Not only were their prices great, but the customer service was fantastic. Delivery was timely and the packaging was sound. 5 Stars.

Beoordeeld met 5 van de 5 sterren

I will change my review if anything changes. I initially had great communication with packripperz, but I have asked for updates for about a week now on an order I placed in November that I am still... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Seemed promising at first but it’s a new business and they’ve over sold their supposed allocations each time. Each release supposedly gets delayed and in over 6 months I’m yet to receive any ‘ca... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzamelplaatjeswinkel

Geschreven door het bedrijf

At PackRipperz, we turn passion into expertise. Founded by a collector and hobbyist with over 12 years of experience in trading cards and collectibles, PackRipperz is built on a deep love for the hobby and a commitment to providing fellow enthusiasts with top-quality products and service. From rare trading cards to must-have collectibles, we carefully source and curate items that excite collectors of all levels. Our mission is simple: to make collecting accessible, enjoyable, and trustworthy for everyone. Whether you’re a seasoned hobbyist or just starting your collection, PackRipperz is here to help you discover, trade, and celebrate the thrill of the hobby. Join our growing community of collectors and experience why PackRipperz is more than a store—it’s a hub for collectors who share the same passion.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 1 van de 5 sterren

Contacted them multiple times about my…

Contacted them multiple times about my order from December. No replies. Even messaged them on insta and no replies but they constantly keep posting stories. Really had high hopes that they were legit but too good to be true. Ordered one piece cases and spent about 4k on 2 orders. Seems like they follow through with low budget orders but when it comes to over 1 or 2k, they seem to take your money and ghost you. DO NOT ORDER FROM THEM.

8 mei 2026
Review zonder uitnodiging
Logo PackRipperz

Antwoord van PackRipperz

Hi Lawson,

Thank you for your review. We’ve checked our records and have not received any communication from you since February 2026, so it’s possible that any emails may have been sent to an outdated address, as our support email contacts changed earlier this year.

In January 2026, we sent out a communication confirming our updated contact details for all customer inquiries, and we also provide a contact form on our website for support requests.

We also want to mention that social media messages, including Instagram DMs, can sometimes be filtered into requested/spam due to bot and spam filtering, which means they are not always reviewed promptly.

After reviewing your order, we can also see that a chargeback dispute was opened with your bank on 26 March 2026. As per our policies, once a chargeback has been initiated, we are unable to continue direct communication regarding the order, and all correspondence must be handled through the appropriate dispute channels with the payment provider and bank.

Should the dispute be closed or withdrawn, we would be happy to assist you further if you contact us through the contact form on our website using our current support details.

Thanks,
PackRipperz Team

Beoordeeld met 5 van de 5 sterren

I will change my review if anything…

I will change my review if anything changes. I initially had great communication with packripperz, but I have asked for updates for about a week now on an order I placed in November that I am still waiting on, and I have had no replies yet. I'm hoping that maybe they'll be able to see this and communicate. I would still like the products I ordered. I have not initiated a chargeback on this order yet, and am certainly willing to give them a chance since other reviews are positive. I will come back here and say if i initiate a chargeback, but i'm hoping I don't have to.

Edit: I have heard back from the team here, and am updating my review for the prompt response and details regarding my order. If anything changes, I will be sure to modify this again, but for now - it seems like all is in order. (I believe the system changes that took place caused a bit of a communication misunderstanding).

5 mei 2026
Review zonder uitnodiging
Logo PackRipperz

Antwoord van PackRipperz

Hi Shriji,

Thank you for your review. We have checked our records and have not received any communication from you since April 2026, so it’s possible that you may have been contacting the wrong email address.

Your account manager will be in touch with you shortly to assist further and provide an update regarding your order. We appreciate your patience and the opportunity to resolve this for you.

Thanks,
PackRipperz Team

Beoordeeld met 5 van de 5 sterren

Fantastic service and communication

I ordered Ascended Heroes for my boys and I wish I could show you the look on their faces when it arrived. Well packaged and great communication throughout. Would highly recommend them and will definitely be ordering again.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great store with some amazingly priced…

Great store with some amazingly priced items.

All my orders have arrived quickly and well packaged. I have other items pre ordered which I'm sure will arrive just as well. They are always quick to respond to any communication.

25 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

PackRipperz is an incredibly reliable TCG shop fast delivery, great packaging and outstanding communication every step of the way.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered some pokemon Ascended heroes…

I ordered some pokemon Ascended heroes booster bundles and the items were shipped and delivered all within two days.

They arrived in perfect condition and the best thing about it all, the prices were all RRP. No inflated prices like you see other stores doing too often now.

Their communication has been brilliant. Any time I have emailed or DM'd they have responded and been professional throughout.

I will 100% be buying from them again.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Seemed promising at first but it’s a…

Seemed promising at first but it’s a new business and they’ve over sold their supposed allocations each time. Each release supposedly gets delayed and in over 6 months I’m yet to receive any ‘cases’.

Each time I’ve had to chase them for updates and there was 0 transparency and communication. Today I decided it was enough and requested a refund. They proceeded by blocking me on all the socials.

I messaged the people running it and they blocked me too. AVOID THIS SCAM. They’re rude af especially after I supported them whilst they were starting up.

Do NOT recommend.

18 april 2026
Review zonder uitnodiging
Logo PackRipperz

Antwoord van PackRipperz

Hi Zeshan,

Thank you for your feedback and for supporting us early on, we genuinely appreciate it.

We’re sorry for the delay on your order. As a new business, we experienced unexpected issues with supplier allocations, which led to longer wait times than anticipated. That’s on us, and we take full responsibility for not meeting the standard we aim to provide.

We did offer a full refund on multiple occasions, which you initially declined while choosing to wait. Following continued delays, we again offered a refund and reached out directly via email after communication channels were restricted.

At the point a chargeback was raised, we were no longer able to continue direct communication, in line with our policies. We understand how frustrating delays and limited communication can be, and we’re actively improving our processes to ensure better transparency and fulfillment timelines going forward.

We regret that your experience didn’t meet expectations and have taken this as a learning opportunity to improve how we operate as we grow.

Beoordeeld met 1 van de 5 sterren

Was very responsive at first and now…

Was very responsive at first and now all communication is down. Website and email included. Was told I could request a refund at any time due to the delay, but now there is no way to get in touch and it has been over the 60 days to dispute with credit card company.

UPDATE: This seller seems to be nothing but lies.
1) I did not initiate the chargeback yet. I was guaranteed by my bank that I would be able to get my money back, so i figured i would give it some time.
2) ZERO emails were received regarding an update to the website, and even then, when websites are updated they should not be fully taken off the server for multiple days.
3) I sent emails to the support team over a course of 5 days and every email said failed to reach.
4) I never left them a 5 star review to begin with. I planned on it if I received the order.

DONT GET SCAMMED DEALING WITH SHADY PEOPLE. COMMUNICATION MAY SEEM GOOD AT FIRST, but plenty of red flags are more than enough of a reason why you shouldn’t gamble your money dealing with FRAUDS.

TAKE MY ADVICE, do not deal with them.

10 april 2026
Review zonder uitnodiging
Logo PackRipperz

Antwoord van PackRipperz

Hi Feras,

Thank you for your feedback and your original 5 star review. We’re sorry to hear that you feel communication has dropped off and that this situation has caused concern.

At the time of your order, there was a delay due to a larger-than-expected allocation. This was communicated to you, and you agreed to proceed with the extended timeframe rather than accept the option of a full refund, which remained available to you.

Following this, a chargeback was opened with your bank. As outlined in our policies, once a chargeback is initiated, we are unable to continue processing or fulfilling the order, and communication is handled in line with the chargeback procedure.

We understand your frustration, especially given the time that has passed. However, the claim raised with your bank is now the appropriate channel for resolution, and they will be able to advise you on the next steps required.

Our website is also currently offline for maintenance, which was communicated to customers via email, and will be back online shortly.

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