100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast... Toon meer
Bedrijf heeft geantwoord
Purchased Paleovalley beef sticks - Teriyaki. Several have spoiled inside the unopened packaging. It’s disgusting. There is NO access to their “contact us” webpage. No customer service contact numbers... Toon meer
Bedrijf heeft geantwoord
My whole experience with Paleovalley has been positive. The bone broth protein powders (chocolate & caramel) are delicious, and they froth up nicely when I add a little skim milk. No need to add h... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
615 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Protein
I tried the beefsticks and enjoyed them although they are expensive. I also bought the collagen protein which didn't produce the results expected. I emailed the customer service and they resolved issue quickly and refunded my money. Reputable business
26 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Hi there, thank you so much for taking the time to share your experience with us. We’re really glad to hear you enjoyed the beef sticks and that our customer service team was able to resolve things quickly for you. We also appreciate your honest feedback about the collagen protein. Everyone’s body responds differently, and your input helps us continue improving and supporting our customers better. We truly value your trust and are grateful you gave us a try. Please don’t hesitate to reach out if we can help with anything in the future.
Happy to know Paleo...
I've been ordering from Paleo Valley for over a year, their Chocolate Protein Bone Broth a staple in my morning coffee. I recently tried the Meat Sticks and Organ Vitamins. Customer Service has been great when I needed assistance.
My only complaint is the BOGO advertising is disappointing. Though I get it every few months, it's never valid or honored because "you already used this offer."
24 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for being a loyal Paleovalley customer and for sharing your experience with us. We’re thrilled to hear that our Chocolate Protein Bone Broth has become part of your morning routine and that you’ve enjoyed the Meat Sticks and Organ Complex as well. It truly means a lot to us that our customer service team has been able to support you when needed.
We’re really sorry for the frustration around the BOGO promotions. We completely understand how disappointing it can feel when an offer isn’t eligible due to prior use. Our promotions are set up as one-time offers per customer, but we know that isn’t always clear and can feel discouraging when you see the deal again later.
We appreciate you bringing this to our attention and sharing such thoughtful feedback. If you ever have questions about current promotions or eligibility, our team would always be happy to take a closer look and help in any way we can.
Thank you again for your support and for being part of the Paleovalley community.
Warmly,
Paleovalley Support Team
This company is the best of the best
This company is the best of the best, the products are outstanding, the customer service it amazing, and the integrity is awesome. Only one missing piece. Would like to know in advance when a subscription is coming so I don’t get over stocked.
23 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for your kind words. We truly appreciate your support and are so happy to hear you’re enjoying both our products and our customer service. That really means a lot to our team.
We completely understand your feedback about wanting advance notice before a subscription ships. That’s a great suggestion and something we know would be helpful for many customers. In the meantime, you can log into your account at any time to view your upcoming shipment date and make changes, skip, or adjust your order before it processes. Our system also sends a reminder email before your subscription ships so you have time to update it if needed.
If you ever need help managing your subscription, our support team is always happy to assist. Thank you again for being part of the Paleovalley family.
Paleovalley products and customer…
Paleovalley products and customer support are both equally best of the best! The chocolate bone broth protein is my favorite!
23 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much! That truly means a lot to us. We’re so happy you’re loving the products, and yes - the Chocolate Bone Broth Protein is a fan favorite for a reason 😄
We really appreciate you being here and taking the time to share the love!
Love dealing with them
Love dealing with them. I can adjust my subscription as needed or just purchase once. A regular on the maple bacon pork sticks. Yummy snack for on the go humans. Would recommend.
21 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for the love and for being such a loyal customer. We’re thrilled to hear how much you enjoy the flexibility of managing your subscription and that the Maple Bacon Pork Sticks are your go to snack. They really are perfect for on the go days.
We truly appreciate your recommendation and your support. Thanks for being part of the Paleovalley family and for sharing such a great review with us.
Awesome product and customer service
Awesome product and customer service. Had to cancel my subscription cause I got backed up with product so they cancelled and allowed me to return some product that had already been shipped. Love these guys.
21 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this. It truly means a lot to us. We’re so glad our team could help make the subscription pause and return process easy for you.
We’re always happy to work with you so you feel supported every step of the way. Thanks again for the kind words and for being part of our community. We really appreciate you 💛
I love the products Palleovalley…
I love the products Palleovalley offers. I have a few favorites that I enjoy daily: the golden milk and jalapeno beef sticks. Customer service is also very responsive. Overall wonderful experience. Great products and great service.
20 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this-it truly means the world to us! 💛 We’re thrilled to hear you’re loving the Golden Milk and Jalapeño Beef Sticks (two fan favorites for a reason!). It’s also wonderful to know our customer support team made a positive impression.
We’re so grateful to have you as part of the Paleovalley family and appreciate your kind words more than you know.
These are the best-tasting meat sticks, BUT...
These are the best-tasting meat sticks out there, hands down. Only 3 stars because we got a bad batch...I connected with customer service, and they gave me a credit for the order and apologized, but didn't see too concerned. WARNING: if you get a package where the shrink-wrapped plastic is bubbled up like a balloon, DO NOT EAT them. When I first mentioned this to customer service, they said it should be fine, and if it tasted bad or smelled off, just toss them. I didn't think much of it, but the next stick I took from the same package that was ballooned up "exploded" when I opened it, and inside was putrid, rotting meat covered in sludgy-looking mold. I went through the rest of the package and saw multiple more that had gone bad, ready to "explode" just like it I reconnected with customer service again, and they said they would make sure upper management knew about it, and apologized again, but to me, anyway, they didn't seem concerned.
I hope this was an exception to the norm here, and I still have my recurring order in place but beware!!
6 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this feedback. We’re really glad to hear how much you enjoy the taste of our meat sticks, and we’re truly sorry for the experience you described.
This isn’t something we commonly see, we take every report seriously and share it with our quality and production teams so it can be reviewed and learned from. Product safety is very important to us, and feedback like yours helps us continue to improve.
We’re glad our customer support team was able to assist you, and we appreciate you reaching back out to make us aware of what you found. Thank you as well for continuing to trust us and keeping your recurring order in place.
If you ever have questions or need additional support, please know our team is always here to help. We truly appreciate you being part of the Paleovalley community.
I love the products I have the greens…
I love the products I have the greens and the proteins they are not to sweet and they don't mess with my stomach like most proteins do
20 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
We're so glad to hear the greens and proteins are working out for you! It really makes our day to hear this, and we truly appreciate you taking the time to leave us a review.
Great quality and customer service!
I love everything I have tried from Palley Valley! I have multiple subscriptions. In particular, I love their protien powders. I ordered them in all the flavors. I love the chocolate as a hot chocolate treat and my grandkids do too! The caramel and vanilla are great in coffee, the plain in smoothies and the savory is a great hot beverage on a cold day. I also love their Golden Milk, tallow, beef sticks (all flavors!) and their Neuroeffect complex. The quality is superior to anything else I've found! Their customer service is fantastic! I also love that they periodically will provide a free full size product with your purchase. I highly recommend this company!
14 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Wow, we’re so thrilled to hear this! It sounds like you’ve really explored everything we offer, and we love that you and your grandkids are enjoying the chocolate hot chocolate treat. 😊 We’re so glad the flavors, Golden Milk, Tallow, Beef Sticks, and NeuroEffect Complex are hitting the mark, and your kind words about our quality and customer service truly mean a lot.
Thank you so much for taking the time to share your experience and for recommending us-it really makes our day!
Healthy snacks for health and longevity conscious people
The product is amazing but when I had a question I received a prompt and kind response. We will buy more, and try their other products too. Thank you Paleovalley.
16 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
So glad you’re loving your orders with us! We’re happy we could help with your question, and we can’t wait for you to try more of our products. Thanks so much for your support!
I have ordered their Bone Broth Protein…
I have ordered their Bone Broth Protein powders, beef sticks (jalapeno) and vitamin C more than once. I've also ordered their Whey Protein powder. All of the food product flavors that I tried tasted great and I like that I can also buy Unflavored in the Protein powder. I really like their products and the customer service is excellent.
14 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this. We truly appreciate your support and are so happy to hear you’ve been enjoying the Bone Broth Protein, beef sticks, vitamin C, and Whey Protein. It’s great to know the flavors have been a hit and that the unflavored option has been helpful for you as well.
We’re especially grateful for your kind words about our customer service. That really means a lot to our team, and we love being able to support customers who care about what they’re putting in their bodies.
Thanks again for being part of the Paleovalley community. Please don’t hesitate to reach out if you ever need anything at all.
I had a question on an offer that I had…
I had a question on an offer that I had seen on social media. I emailed their customer service support team. Their response was quick and efficient and helped me with a link to their website and not on social media. I love the Bone Broth Protein and the choices of flavors are great. Highly recommend this company for health supplements.
12 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this. We really appreciate you reaching out and we are glad our support team was able to help quickly and point you in the right direction. It means a lot to hear that you are loving the Bone Broth Protein and the variety of flavors. Thanks again for the recommendation and for being part of the Paleovalley community.
DO NOT BUY THESE PRODUCTS!
DO NOT BUY THESE PRODUCTS!
THEY TASTE AWFUL! THEY LIE! CLAIMED 10G OF PROTEIN IN THE STICKS, THEN SAID IT WAS 6G. THE SNACK BARS TASTE HORRIBLE! CLAIM NO SUGAR, & HAVE SUGAR! ALL FOOD TASTE TERRIBLE! DON'T WASTE UR $$
ASKED FOR A REFUND, NO RESPONSE! TOTAL RIP-OFF! REPORTING TO STATE ATTORNEY GENERAL'S OFFICE FOR FRAUD!
14 december 2025
Review zonder uitnodiging
Antwoord van paleovalley.com
Hi Jacqueline,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that our products weren’t a good fit for you and that this experience was frustrating.
We do want to clarify and provide reassurance that your requests were fully taken care of. Your subscription was canceled as soon as you reached out, and all food items from your order were completely refunded, including the beef sticks, snack bars, and electrolytes. The refunds were processed on December 30, 2025, and any remaining delay in seeing the funds would be based on your bank’s processing time.
We also want to address a couple of product details for clarity. Our beef sticks contain 6g of protein per serving, which is listed on our packaging and website. Our snack bars do not contain added sugar, though they do include naturally occurring sugars from whole food ingredients, which is always disclosed in our ingredient list.
We understand that taste is very personal, and while many customers love our products, we respect that they may not be right for everyone. That’s exactly why we were happy to honor a full refund.
If there’s anything further we can help clarify, our support team is always here and happy to assist.
Wishing you all the best,
Paleovalley Customer Support
Good for some, not good for everybody
I ordered the product because overall you have good reviews and I've learned all products aren't for all people. Unfortunately this one wasn't for me. I really didn't like the taste of the Golden Milk and it didn't digest in my stomach well. Customer service is very good and responded promptly. Oh yeah, shipping really fast.
7 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Hi there,
Thank you so much for taking the time to share such thoughtful feedback. We really appreciate your openness and understanding that not every product is the right fit for every person.
While we’re sorry to hear that the Golden Milk didn’t agree with you, we’re glad to know our customer service team was helpful and that your order arrived quickly. That means a lot to us.
We truly value you giving us a try and sharing your experience honestly. Wishing you all the best moving forward, and thank you again for your kind words about our support team.
Warmly,
Paleovalley Customer Support
I love the products
I love the products. I’ve tried the beef sticks, bone broth protein and the Superfood Golden Milk. The customer service is excellent. I’ve contacted them twice and they were prompt and efficient. I highly recommend this company.
9 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you for the kind words and for being part of the Paleovalley community. It means a lot to hear that you are enjoying the beef sticks, bone broth protein, and Superfood Golden Milk, and that our team was able to support you quickly when you reached out.
100% great American co. offering great products & service
My wife and I not only are 100% supporters of PV through multiple subscriptions to their EXCELLENT products -- the meat sticks might change your life -- but we also have introduced numbers of friends and to date everyone remains impressed. An American company supporting American farmers: PV and their partners are doing things right! We suggest that for the few dollars more (not many more, esp. when you subscribe) it's worth giving them a try to see for yourself. God bless the USA and PV ... and you n yours, too!
10 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for this incredibly thoughtful review. We are truly grateful for your support, your recommendations to friends, and your belief in what we are building. Supporting American farmers and delivering great products means everything to us.
Great Support, Great Quality
I’ve had a couple of interactions with PaleoValley’s support team, and both times they were incredibly responsive and accommodating. On top of that, the quality of their products is outstanding.
8 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you for the review. We appreciate your support and are happy to hear you had a great experience with both our team and our products.
Great product and easy customer…
Great product and easy customer service. That's rare in a shipping only company.
29 december 2025
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you for taking the time to share this. It means a lot to hear that both the product and our customer service stood out.
A that values quality and customers...
I have ordered the meat sticks quite a few times and really enjoy many of the flavors. (It takes a bit of trial and error to figure out your favorites.) The packaging to open the sticks can be frustrating, as some are easier to pull apart than others. That being said, the reason that I'm leaving 5 stars instead of 4 is the fantastic customer service. Quick to respond, this company wants your business and treats customers with care; it's a quality I truly appreciate.
1 januari 2026
Review zonder uitnodiging
Antwoord van paleovalley.com
Thank you so much for taking the time to share this thoughtful review. We really appreciate you sticking with us while you find your favorite flavors, and you are absolutely right, it can take a little trial and error.
We also hear you on the packaging. Your feedback is genuinely helpful and something we continue to keep in mind as we look for ways to improve the overall experience.
Most of all, thank you for your kind words about our customer service. Taking care of our customers and standing behind the quality of what we offer truly matters to us, so it means a lot to know that came through for you. We’re grateful for your support and so happy to have you as part of the Paleovalley community.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.