Seller is a FRAUD
I made the horrible mistake of buying $450 worth of charms for my REAL PANDORA BL, thinking I was buying from a “Pandora Online Authorized Retailer” or thinking it was the real Pandora. I bought these charms using Affirm, pay in 12 months, so now I can’t even get my bank to dispute the entire charge, as I only have 3 payments made using my debit card! I wanted to exchange one of the zodiac charms I bought, thinking I had 1 year to do so. I went to my local Pandora retailer at the mall, pulled out the charm (14 carat gold w/diamond) & the lady could immediately tell it wasn’t authentic. I accused her of not knowing because I had a Pandora points account & she could look up all my purchases! Her manager came over, saw the packaging first & said,” This isn’t ours.” I argued ad nauseam & tried looking for their invoice in my email. I couldn’t figure out why all my other purchases showed up, yet the largest purchase wasn’t showing! Once I got home, I decided to go to my SHOP APP& lo and behold found my order through these fraudsters! I called their customer service # & it was a man & wife talking to me from their living room with a thick accent to which I couldn’t understand. I finally hung up. Affirm says they will reach out to the seller but it’s up to the FRAUDULENT SELLERS TO GIVE ME MY MONEY BACK!!! Their “return policy” is only 30 days & that has come & gone. What a nightmare! Selling counterfeit charms is ILLEGAL & they need to be stopped. I turned off my autopay for that loan & refuse to pay them-EVER! Buyer Beware!








