We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We visited the Panelcompay today and what a pleasure it was. Millie is amazing her advice and knowledge of products was so good. She took the time to show us a number of products with no pressure. Th... Toon meer
Bedrijf heeft geantwoord
We had a small issue with a delivery. Rather than wash their hands of it and saying computer says no Mr Rob Sainsbury took it upon himself to sort us out and pulled all the stops to get our co... Toon meer
Bedrijf heeft geantwoord
I have used Panelcompany around three times over the last couple years. Prices are competitive but unfortunately two of the orders have been delivered missing items. Customer service usually sorts it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Panel Company
Contactgegevens
Amen Corner College Rd, S60 1EY, Rotherham, Verenigd Koninkrijk
- 01709 828339
- info@panelcompany.co.uk
- panelcompany.co.uk
4,5
Uitstekend
372 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Jill Comboy
We visited the Panelcompay today and what a pleasure it was. Millie is amazing her advice and knowledge of products was so good. She took the time to show us a number of products with no pressure. The product range is amazing and to see the panels up in full sheets really helps. Millie is a credit to her team 👏
23 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Jill,
Thank you for taking the time to share your experience. We appreciate the kind words about our team member Millie!
Kind regards,
The Panel Company
Great experience
We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted to what additional extras we might need. She made the whole process feel straightforward and stress-free, and we left feeling much more confident about our choices. Great customer service!
21 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Jay,
Thank you for your kind words about our customer service. We really appreciate your feedback and are delighted to hear that you were happy with the service you received in-store.
Kind regards,
The Panel Company
James and Claire were very helpful as…
James and Claire were very helpful as always .Quality product as always .
17 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Damian,
Thank you for the kind feedback about our panels and team members! We appreciate it.
Kind regards,
The Panel Company
James and Clare were brilliant in…
James and Clare were brilliant in assisting me. Thanks to them and the quality of the materials,I and my customers are happy.
17 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi,
Thank you for taking the time to share your experience! We appreciate the kind words about our customer service.
Kind regards,
The Panel Company
James and claire always provide top…
James and claire always provide top class fast customer service when I come to weekly, to collect my panels.
Very friendly and welcoming
16 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi John,
Thank you for the kind words about our customer service team! We appreciate your feedback.
Kind regards,
The Panel Company
Matt in the Rotherham warehouse was…
Matt in the Rotherham warehouse was very helpful today. He made the process very simple and easy. He was polite and knowledgeable.
14 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Lauren,
Thank you for taking the time to share your experience! We appreciate the kind feedback about our team member.
Kind regards,
The Panel Company
The customer care service
The customer care service was second to none, so helpful and accommodating with all the information needed.
Absolutely best experience of shopping online. Thank you
14 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Jo,
Thank you for the 5-star review! We're pleased to hear that you were happy with our customer service.
Kind regards,
The Panel Company
Resolution of an Issue Handled Really Well
We had a small issue with a delivery.
Rather than wash their hands of it and saying computer says no Mr Rob Sainsbury took it upon himself to sort us out and pulled all the stops to get our correct delivery sorted particularly in a situation where the item we wanted was scarce stock
Well done Rob and the panel company
I am about to place my third order with them
3 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi,
Thank you for your kind words and patience regarding delivery. We're delighted to hear that you have chose to order from us again!
Kind regards,
The Panel Company
Keeping promises
Emailed asking for an improvement in delivery day and advised it would not be possible, however the date given could be taken as accurate. True to word, the panels arrived as promised. The driver was delightful and communicated the exact time of arrival.
9 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Matthew,
Thank you for taking the time to share your experience! We appreciate the kind feedback about our delivery driver.
Great service
Great service, delivered in no time thank you 👏
19 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Niall,
Thank you for the 5 stars! We appreciate your kind feedback.
Antwoord van Panelcompany
Hi James,
Thank you for the 5-star review! We're grateful for your feedback.
James and Claire gave me exceptional…
James and Claire gave me exceptional service as usual will definitely come again
3 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Andrew,
Thank you for taking the time to share your customer service experience. We're pleased to hear that you found our team members helpful!
Great 👌
Great 👌
Very good service
Very happy 🙏
Veri friendly!
Thanks James Clare and all staff 🙏
2 maart 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Filipe,
Thank you taking the time to review your experience! We appreciate the kind words about our customer service.
James and Claire customer services and…
James and Claire customer services and help is outstanding.
28 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Roger,
Thank you for the kind words about the customer service you received from James and Claire!
Extremely helpful
One of the staff, Lenny was extremely helpful. He helped us with ideas and gave us good suggestions
28 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Kajal,
Thank you for taking the time to share your customer experience. We're pleased to hear that you found it helpful!
Beautiful panelling,great price,good…
Beautiful panelling,great price,good comms have just purchased again.Thanks for a seamless fabulous service
14 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Jo,
We're delighted to hear that you're happy with your new panels and the customer service you received. Thank you for taking the time to review your experience!
Clare and james provided me a brilliant service
Clare and james provided me a brilliant service when returning items i have previously bough which i don’t need anymore. Highly recommend.
27 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Haris,
Thank you for the kind feedback about Clare and James! We appreciate it
Clare and simon couldn't be more…
Clare and simon couldn't be more helpful.
27 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Martin,
Thank you for the kind feedback about Clare and Simon. We appreciate it!
Excellent service
Excellent service
Great products
Thanks James & clare
26 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Charanjit,
Thank you for the 5 stars! We appreciate the kind feedback about our customer service and panels.
Claire and James was really wonderful…
Claire and James was really wonderful and helpful and very knowledgeable and made my visit a pure pleasure
25 februari 2026
Review zonder uitnodiging
Antwoord van Panelcompany
Hi Roy,
Thank you for the kind words about our customer service! We appreciate it.
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