Excellent service, although the other queues were not long at CDG for our arrival from Scotland. Our man was first class with customs, our luggage and meeting the driver.
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Rating them 5 is underrated, they were very helpful and on top on their business. It was professional service and very kind friendly staff. I recommend them strongly.
Bedrijf heeft geantwoord
We booked their service for tourists arriving at and departing from Thessaloniki Airport, and let me tell you, it was awesome! The tourists were super happy. They were met quickly, even though the fli... Toon meer
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Scheduling the meet and greet services with Paradigm is critical to the success in navigating FCO in Rome. I was traveling alone for part of my trip and really appreciated not only being met AT MY GA... Toon meer
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Bedrijfsgegevens
Over Paradigm Meet & Greet
Geschreven door het bedrijf
Paradigm Meet & Greet
is an innovative company organizing highly reliable and professional Meet & Greet and VIP services at airports all over the world. Our ability to guarantee solutions of the highest quality at nearly every location of the globe stems from exclusive cooperation and effective communication with the most reliable airport operators.
By being comfort- and assistance-oriented, our Meet & Greet services cater to the needs of any category of passengers and serve as a major improvement to any kind of trip, whether for business or leisure. Political figures, managers of international banks and companies, showbiz celebrities, and luxury travel enthusiasts rank among the flyers who rely on Paradigm’s expertise and discretion.
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Contactgegevens
4,5
Uitstekend
83 reviews
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I have been very happy to use this…
I have been very happy to use this service many times whilst travelling through Europe. Paradigm are an amazing Company, I need a wheelchair, which is always ready for me at Arrivals. The Paradigm Team are efficient courteous and polite and without exception always on time, they make the very difficult part of the journey much less of of an ordeal. I would not hesitate to recommend them to anyone. Thank you Paradigm !
3 februari 2026
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Sandra,
thank you very much for your kind review!
We are delighted to learn that the airport assistance services provided made your travels across Europe easier and more comfortable, and we sincerely appreciate your acknowledgment of the team’s efficiency, as Paradigm’s goal is to support our clients at every step of their journey.
Thank you for your trust, and please do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Excellent Service
As with our arrival into Nairobi, we had Zena to escort us through departures.
From drop off point to the Lounge it took us less than half an hour.
Excellent service
22 januari 2026
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear P Virdee,
thank you for taking the time to share your experience. We appreciate your kind words and are glad to learn that the support provided at Nairobi airport met your expectations.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
I am so happy that I secured Paradigm…
I am so happy that I secured Paradigm to guide us during our arrival and departure at the Lisbon airport. Both guides were incredibly professional, nice, friendly and confident. They both communicated with our transportation so they knew where exactly to take us during arrival and where to meet us for our departure. Because of our guide during arrival we were able to be expedited through passport control and only waited about 5-10 minutes. When we departed, passport control did not have crazy lines so it took about 10-15 minutes total. My family and I were very happy we booked this service. They took all of the stress and anxiety about navigating a foreign airport away and made our arrival and departure pure pleasure! We will definitely use Paradigm again for our next trip!
29 december 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Heather,
thank you very much for your positive feedback on our service.
We are pleased to learn that the Meet & Greet assistance at Lisbon Airport, on both arrival and departure, exceeded your expectations, and we appreciate your recognition of our team’s efficiency in managing the process. Our agents strive to ensure every traveler enjoys a smooth, comfortable, and stress-free journey.
Thank you for your trust, and please do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Outstanding Service. We recently used the transit service at…
We recently used the transit service at Lima Peru airport and it was beyond our expectations. Both Mario and Kevin who welcome us helped us a lot to change flights and did all paperwork for our luggage that left behind . Their service was exceptional! Well done!
15 augustus 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Kontos,
thank you for your kind words. We are pleased to read that you have appreciated the staff's support at Lima airport and professional approach. It is our goal to provide our guests with full and smooth assistance throughout every stage of the airport formalities.
It will be our pleasure to assist you again during your future travels.
Best regards,
Paradigm Meet & Greet team
We recently used the Paradigm Meet and…
We recently used the Paradigm Meet and Greet service at CDG and could not have been more impressed. Even though we missed our connection due to a late-arriving flight, our escort did an amazing job trying to get us to the gate quickly and efficiently. After we missed the flight, he personally escorted us to the airline service counter, clearly explained the situation to the agents on our behalf, and then guided us to the correct terminal to get a taxi to the hotel where we were rebooked.
This level of service made a stressful situation so much easier to manage. We would definitely use Paradigm again — it’s an invaluable service, especially when connecting through a large, complex international airport like CDG. Highly recommended!
19 juli 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Ms Noble,
thank you for taking the time to share your experience.
We are pleased to hear that our agent provided you with dedicated and professional assistance throughout the process at CDG airport and appreciate your recognition of team’s efficiency in managing the process and effective communication.
Thank you for choosing our service and we hope to have the opportunity to assist you again in the future.
Best regards,
Paradigm Meet & Greet team
Book with confidence
I found Paradigm Meet & Greet through a Google search and decided to give it a go after reading mostly positive reviews. I used their meet & greet services upon arrival and departure in Moldova, as well as transfer from and to the airport. Based on my friends’ feedback, who went through regular process at that airport, I am very happy I made this choice.
Arranging the services was very easy. The team was responsive and the turnaround times were super quick. Paying was easy and the overall process did not feel scammy at all (I will admit I was a bit worried at first). They updated me with my driver’s contact info the day before my travel. I also had a last minute change for my transfer, and the team was flexible and made necessary arrangements within hours.
I would definitely recommend Paradigm and will use their services again. They saved me so much time and nerves.
16 juni 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Valeriya,
thank you for the time you have taken to leave this review and your kind words.
We are delighted to learn that you have appreciated the airport transfer and Meet & Greet services in Moldova. At Paradigm, we strive to provide our clients with seamless airport assistance and coordinate every service swiftly and professionally. It is our pleasure to know that our services contributed to a pleasant travel experience that surpassed your expectations.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Has always been there without fail
I happened upon Paradigm just by an internet search and was intrigued by the vast number of airports they're in. Having used them so frequently, I honestly cannot remember how many times this amounts to - at least five, maybe more. I feel like Gabriel and his team are acquaintances of mine.
Anyway, their service has always been spot on, with knowledgeable, courteous, efficient representatives at each airport. Every time, the meeting has gone smoothly as their agents have been at the agreed upon meeting spots and eased our way through entering or leaving international airports. Makes for stress reduction every single time.
We used their services twice on our last trip, on arrival in Auckland Feb. 7, 2025 and then again on return from Papeete on March 1. Perfect as always.
Will book with them again whenever my research indicates getting past immigration and or customs at an international airport is tricky. Even when passing into or out of a country is relatively easy and have not used their services, I've wished I had. (Perhaps there's a lesson in that!)
I already have booked with them for my transit through Frankfurt (non-Schengen to Schengen) with a short layover and am about to book them for my next trip after that.
1 maart 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Smith,
it is always rewarding to hear such positive feedback from our valued clients and it means a lot to us to welcome you back. We are delighted to know that our airport services met your expectations and contributed to a smooth travel experience. At Paradigm, we are committed to delivering seamless airport service while providing our clients with complete peace of mind.
Thank you kindly for your continued trust and do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Seamless process
Seamless, professional and highly efficient process on international arrival in Lima. Comfortable lounge area. Rapid movement through immigration. Accompanied from arrival gate to hired car every step of the way.
11 april 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Ms Butt,
thank you very much for your positive feedback on our service.
We are delighted to learn that you have appreciated the support and professionalism of our airport staff upon your arrival in Lima, and enjoyed a quick passage through formalities. Our team strives to ensure every traveler enjoys a smooth, comfortable, and stress-free experience.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
I paid for arrival and departure…
I paid for arrival and departure service at Curacao. I was greeted at Curacao airport on March 10th to expedite me through immigration to my transportation. This experience was good. On my departure I found no one to greet me or expedite me through customs to my gate. I spent a very long time in lines due to this. I contacted them for a partial refund for the failure to provide the departure service and they denied me saying it was my fault which is not true as they were provided all airline arrival and departure times. I would never recommend this service due to the very poor customer service and responses.
15 maart 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Hello Mr. Lehman,
Thank you for taking the time to share your feedback.
We are glad to read that you have appreciated being expedited upon your arrival at Curaçao Airport, one of our most sought-after service locations.
On the other hand, we are sorry to read of your dissatisfaction with your departure. From our part, the Meet & Greet service had been duly arranged: an agent was on the spot to meet you and expedite you all the way to the departure gate. However, you or the party in charge of your booking failed to provide crucial information to us - not on your flight schedule, but on your driver/transportation to Curaçao airport.
It is worth mentioning that, over the two months that preceded your trip to Curaçao, our reservations department had sent several emails to ask for this information. They also messaged a mobile number which was said to belong to you. However, there was never any reply. Also, although our Emergency number had been provided, this was not used on the day of the service.
With no possible way of arranging the meeting with you or your local transportation provider, and without any indication on when/how you would arrive at the airport, the service ended up as a no-show, which unfortunately is not eligible for refund.
As we assist passengers on a daily basis, we strongly believe that the ability to communicate with the passengers or their local drivers is key to a successful Meet & Greet service. This is why we strive to stress the importance of meeting prearrangements in all of our service descriptions and email communication. If this requirement had not been made clear enough, we sincerely apologize to you and will endeavour to be clearer in the future.
Our reservations department will be happy to provide any clarification you may need on the standard procedures and requirements for airport Meet & Greet services, as well as on the booking conditions published on our website.
Best regards,
Paradigm Meet & Greet team
Perfect as always
As always, smooth pickup and stressless walk through all potential "problem zones" to the lounge,
25 februari 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Muenzberg,
we appreciate you taking the time to leave this review. Thank you for your continued trust in our services. It will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Incredible experience in Tortola
Incredible experience in Tortola - the team was waiting with a car, took us to the private air terminal and got us on a boat an hour or two earlier than we otherwise would have been! It was amazingly smooth and the staff was so warm and kind - will definitely use again!
21 februari 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Tom,
thank you very much for your positive feedback on our service.
We are delighted to learn that you appreciated the support of our airport staff upon your arrival in Tortola and enjoyed a quick passage through formalities which improved your travel and exceeded your expectations.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Everything was flawless In Buenos Aires
Everything was flawless. I was met as I deplaned, carry on luggage handled, guided to VIP line at Immigration, was through in less than a minute, led to Baggage Claim, contacted my driver, and guided me to my driver. Now that is the way to arrive in a foreign city. I will use Paradigm again!
22 januari 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Lewis,
thank you for your review.
We are glad to read that you have appreciated the arrival service provided in Buenos Aires. It is our mission to facilitate our guests' trip as much as possible, our airport agents always do their best to deliver smooth, quick, and safe assistance to improve our guests' travel experience.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Excellent meet and greet services
We used Paradigm for multiple services on a recent European and almost every one was exceptional. The meet and greet services for arrival and especially departure at CDG were amazing. We all were not feeling well on departure day and the two young men who handled everything for us from luggage to lounge were life savers.
Our only disappointment was our transfer driver from hotel to airport in Budapest, his erratic driving turned our stomachs, but other than that we were extremely happy with the company and highly recommend. Also the communication with the office was quick and efficient.
7 januari 2025
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear M Lessor,
thank you for the time you have taken to leave this review.
We are sincerely sorry for the inconvenience you experienced with the chauffeur service in Budapest. Your feedback is valuable to us and we will take the necessary steps to improve the quality of this service in the future.
On behalf of our reservation department and airport agents at CDG we would like to thank you for your kind words and we are pleased to learn that the provided assistance has significantly improved your travel and exceeded your expectations.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Highly recommended- A must !!!
We had the most amazing experience with this service when we landed in Rome. Our greeter was lovely and assisted us through passport control, to baggage claim and connected us with our transportation to hotel . We used the 3 services provided - a greeter, a porter and driver. Made our arrival smooth and stress free
26 december 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Ms. Montanaro,
thank you for your kind words. We are delighted to learn that you have appreciated the support and professionalism of our airport staff upon your arrival in Rome, as well as the chauffeur service.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
Hands down one of the best services
Hands down one of the best services out there to expedite the process of getting through customs/immigration. My family and I have traveled into CDG before and it was one of the more challenging experiences getting through customs in a reasonable amount of time. I really did not want to experience that again on my most recent trip I took alone connecting through CDG so I opted to book fast track services and found Paradigm Meet and Greet through my research. Both times I flew into and out of CDG through my connecting flights, I had about a 2 hour layover and both times using Paradigm, I was able to make it through customs with at least 30 minutes to spare before boarding my next flight! It was super easy and convenient and I’m so glad I did it because I know I would have missed my connecting flights had I not opted for this service. They were easy to find right when I got off my plane and again on my flight going home after I got off the bus to the terminal holding up a sign looking for me to ensure they found me and off we went. There was little to no wait times getting through crowds at times and I couldn’t be more grateful that the team that escorted me through the airport seamlessly made it such a pleasant connecting flight. I will be using their services going forward and highly recommend going with Paradigm. You won’t regret it!
15 december 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Hang Lieu,
thank you very much for your kind review.
We appreciate your kind words and are pleased to learn that the provided Meet and Greet assistance at CDG has significantly improved your travel and exceeded your expectations. Our airport agents strive to provide efficient, seamless, and secure support to enhance our clients' travel experience.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Paradigm Was Fantastic!
We recently used Paradigm for international departure services from CDG in Paris. I have previously flown from this airport and was stuck in line after line. Not the case this time with Paradigm. My wife and I were greeted at the front of airport terminal and our bags were quickly taken by two fine gentlemen. They assisted us through the VAT process and then we cut to the front of every line, including airline check in, customs and security. And when my backpack was flagged and sitting in a que to be checked, they were able to speak with security personnel and get me moved to the front of that line. I had people asking how we were able to do that. My simple answer is Paradigm. After this experience, I will use their service every time I depart from an international airport!
19 december 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Alvarado,
thank you for the time you have taken to leave this review.
Our reservations team and ground staff sincerely appreciate your kind words. At Paradigm it is essential to ensure complete and efficient airport support for our guests, offering fast-track and VAT assistance to elevate their overall travel experience. We are glad to read that the provided assistance has significantly improved your departure from CDG.
It will be a pleasure for us to assist you again at Paris Airport or at any other location you will be travelling to.
Best regards,
Paradigm Meet & Greet team
We were met promptly and taken through…
We were met promptly and taken through to the "express " immigration and luggage was safely and swiftly obtained. We waited in a lovely lounge for our hotel connection. Even though unrelated to the Paradigm order, they coordinated the transfer. So easy. So wonderful. Wish they were everywhere.
12 november 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Antoinette,
thank you for your kind feedback. We are glad to read that you have appreciated the assistance of our reservation team and airport ground staff. Our airport agents always try to do their best to deliver smooth, quick, and safe assistance to improve our guests' travel experience.
Do not hesitate to contact us for any further requests.
Best regards,
Paradigm Meet & Greet team
The best company in this industry
The best company in this industry, and we have used a lot! Always on top of it and we trust them implicitly.
7 november 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Mr. Delson,
thank you for your kind words and your continued trust in our services. It is paramount for us to provide our guests with full and smooth airport assistance.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Excellent Service
30 oktober 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Bledar,
thank you very much for your kind review, it is highly appreciated. It will be our pleasure to assist you with any future requests.
Best regards,
Paradigm Meet & Greet team
No Show
I got a no show at JNB but gave 2 stars as they were quick to refund.
1 november 2024
Review zonder uitnodiging
Antwoord van Paradigm Meet & Greet
Dear Ms. Mac Millan,
Thank you for taking the time to share your feedback. We are sincerely sorry for having been unable to meet you as planned. Unfortunately, our agent was delayed by a problem of exceptional nature at Customs and could not be replaced by a colleague. As a result, you were not promptly met when your flight landed. The agent then tried to locate you, but without success.
This is not the level of service we commit to, and we understand your dissatisfaction. Our customer service team has promptly issued a refund and presented an apology for the inconvenience, which we would like to reiterate here.
We hope to be able to deliver a more acceptable level of service and to be of assistance to you on a next occasion.
Best regards,
Paradigm Meet & Greet team
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