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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent products at a fantastic price and a great alternative to branded products. The range of products is great. Delivery was fast and very reasonably priced. There was an issue with the... Toon meer

Beoordeeld met 5 van de 5 sterren

I've had several orders from paragon microfibre, they have innovated consistently to bring new products. I find their products good value as opposed to cheap. Fast dispatch, as a business customer I c... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered 5off small microfibre towels from Paragon - Ordering was easy, the price was good and the towels arrived within a few days. They're a bit bigger than I wanted but I knew this from the descrip... Toon meer

Bedrijfsgegevens

  1. Leverancier van schoonmaakproducten

Geschreven door het bedrijf

Paragon Microfibre is the leading manufacturer and distributor of Microfibre products. Specialists in microfibre cleaning products for over 30 years.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,8

Alle reviews

(225)

43 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Absolutely lovely experience and microfibre cloths

I love the microfibres rags I bought here, bought loads of colours, for windows they are absolutely perfect, very good quality, the premium microfibre cloths are also amazing to wash just about anything in the house and all if them can be used to wipe glass, mirrors, furniture, sinks, anything that can be washed in a house. I need loads of them because I always keep one next to every sink in the house. This is the 2nd time I bought from them, not because I had to throw any of my old rags, they are in perfect condition, but I love my rags and I like to have loads, and since these ones are so good I keep buying 😁 recommended them to my friend as well she was extremely content with them even her husband was amazed how good they are.
I cannot stress enough on the quality and also super fast delivery. No issue whatsoever.
Totally recommend them if you want to get quality cloths that will last for years and years.
I am one very happy customer, will recommend you to everyone, made a clean freak happy🤣🤣🤣❤️❤️❤️❤️

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nowhere else to buy microfibre

I always buy from Paragon since I discovered their glass polishing cloth at the Wine Society. Every type of cloth you could want, no compromise on quality and they're really helpful

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing Customer Service and Product Representation

I purchased the Brown Premium Microfibre Cloths because the colour shown on the website appeared to be a neutral beige / taupe which was exactly what I was looking for.

Unfortunately, the cloths I received were a noticeably different colour, which was closer to a chocolate brown tone than the product images suggested. I initially contacted Paragon by email twice but did not receive a response, so I called to discuss the issue instead.

During the call, we discussed that the colour of the cloths supplied was not consistent with the images shown on the website, and I was advised that the manufacturer sometimes changes the dye without the website being updated. Despite this, I was still expected to pay the return postage if I wanted to return the item, as the company considered it to be an undamaged product.

My dissatisfaction is not with the product as such, but with the inaccurate product imagery and the handling of the issue afterwards. In my view, customers should not be expected to bear the cost of returning an item when it does not reasonably match the product advertised.

Ultimately, I decided to keep the cloths because the time and cost involved in returning them outweighed the value of the order. However, I was disappointed that no goodwill solution was offered despite the circumstances described above.

My advice to prospective buyers would be not to rely solely on the website photographs if colour is important to your purchase.

7 juli 2026
Review zonder uitnodiging
Logo Paragon Microfibre

Antwoord van Paragon Microfibre

Good afternoon,
I appreciate your disappointment with the colour of the cloth.
We did receive your emails & had a telephone conversation with you.
If a product is faulty or damaged, we would absolutely pay the postage to have the said item returned.
We pride ourselves on our customer service, have been in business for over 20 years, & you are the first customer to complain about this particular cloth.
You were offered a full refund, providing you sent the cloths back at your cost, which you refused to do.
This is not unreasonable when there was nothing wrong with the product.

It is disappointing you have chosen to voice your disappointment in such a public forum.

Beoordeeld met 1 van de 5 sterren

Glass cloth

Unfortunately the purple glass cloth is no good at all. I have used many amazing cloths but these no matter what I use them on, glass showers, mirrors, windows, they are always smearing and leave so much lint. I always have to go over with my trusted cloths. Can’t use them anymore. They also snag and catch on things. Can’t understand the good reviews.

1 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Slow delivery

Always been pleased with the quality and price however delivery can be hit and miss. It took 2 days from placing my order to getting an e- mail from Royal Mail saying they had my package which went on to say it would be 4 days before it would be delivered on what is supposed to be a 48 hour Royal Mail delivery.

26 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service is very poor

I have placed several orders over the years and their customer service has fallen short almost everytime. They don't seem to care when they produce custom item out of spec. They don't respond to emails and orders have always bee short on what was ordered.

1 april 2025
Review zonder uitnodiging
Logo Paragon Microfibre

Antwoord van Paragon Microfibre

Hi Mike,

Thank you for your feedback. We're genuinely sorry to hear about your experience, and we take all concerns seriously.

We’d like to clarify that on 02/10/24, you contacted us regarding 10 missing pieces from your bespoke order. We responded the same day and issued a full refund for the missing items immediately.

We are always happy to put things right when given the opportunity. Customer satisfaction is extremely important to us, and we’re continuously working to improve our service and communication.

If there’s anything further we can do or if you'd like to speak directly, we’d be happy to hear from you.

Best regards,
Paragon Microfibre Ltd

Beoordeeld met 5 van de 5 sterren

meilleur service client

J'ai commandé un colis, il a été perdu par DPD, et le service client de Paragon Microfibre a été d'un professionnalisme et d'un sérieux.

Ils m'ont renvoyé un colis avec des échantillons en plus
je leur remercie

j'ai pris les Chiffons sans couture en tricot perlé (360 g/m²) - Paquet de 10

et la qualité est au top, je vous recommande cette entreprise, vous serait pas déçu

19 maart 2025
Beoordeeld met 5 van de 5 sterren

Great quality cloths

Delivery on time. I bought these after seeing the price of unger cloths. Tried this company out as have similar products, made a small order, Happy to confirm they are the same quality at a fraction of the price, I’ll be making a bigger order next time

25 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality cloths

Used the microfibre cloths for the first time this morning. Seem to be good quality and performed well with the degreaser I was using. Price was good and delivery was prompt.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality products at great value

This was the first time using this company and I thought the products were great value and quality. The communication was excellent and the items arrived really quickly. Very impressed and will use this company again.

11 januari 2025
Review zonder uitnodiging

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