Parkingcontrolmanagement Reviews 221

Would rather not award a star. An over 55’s complex with most residents over 70 years old have been issued with a ‘letter’ to ask all residents to give their registration details to obtain a parking permit; (2023).
PCM have decided All residents are charged £20 to renew this permit annually.
This was not in our contract, parking was first come first served although we were issued a permit FREE OF CHARGE.
PCM are shamefully taking money from pensioners and older people with health issues.
Read your rights, you do not have to pay ‘private car park companies’
Just stop PCM from benefiting from vulnerable people unfairly.

I parked in a space outside my local budgens in Erith. There is 30 mins free. I always go on the pcm website enter the code and my details and ALWAYS put my email in to get a receipt to show that I actually registered for the free 30 mins. Today I get a parking ticket with the time of 18:11. My receipt shows that i registered at 18:11. These clowns just wait for people to pull up and not give them a chance to register for the free parking hoping 1 you either do it really slow or 2 you don’t enter your email but luckily for me I beat you on your sly tactics. Come on please take me to court. Bunch of pathetic scum bags.

I was issued a fine for parking in my own space, which I own, because I didn’t have a valid pass although I had opted my space out of the scheme as they bring no benefit to enforcing my space, only hassle. They didn’t process my request and blamed this on me because they had asked me to confirm I wanted to opt out, which I didn’t because I didn’t receive that email but I had explicitly told them I wanted to opt out. Because they don’t want to loose money they have refused to admit it was their fault or take any blame in this situation. Their attitude is unfeeling, rude and disrespectful. I would always suggest opting out your space as they shouldn’t be allowed to make money from it when they offer terrible service and give tickets for invalid reasons.

Just tried to have £60 debited from my card that I closed 2 months ago... fraudulent activity reported by my bank.
Never used this parking service

I was 40min on the phone awaiting someone to answer to obtain contractor permit. No answer. This company should be band from servicing private parking. I would leave minus one star, but wasn’t an option

Disgraceful, demanding and unfair, just awful!

No point commenting really as it seems they don't even recognise Trustpilot. They lost my Blue Card details and now issue me with a fine each time I visit the hospital. All I get is a preformatted reply when I appeal.

I have had 4 tickets in the last two weeks outside my home in car park . I have a valid permit which I was told by my council it’s all done virtually now and these private company’s have no right to give tickets .
I appealed tickets sending them my active permit and they have declined my appeal . Absolutely ridiculous already paying £120 per year to park outside my own home without having to sort this each week

Worth taking them to court, judge is so against them. Have appealed several of their very dubious tickets and successful on every occasion. Worse case you pay the fine, but they incur huge costs. Deserve everything they get.

These guys are predators.
The appeals are pointless because they just reply with a template. They dont suspend the fine whilst you appeal. This is because they control the company IAS , who are the company you can appeal to. How do i know?
The letter from PCM saying my fine had gone up because my appeal failed was sent the day before i received an email from IAS saying my appeal failed.
I had two different tickets and the response from IAS ( who are controlled by the solicitors of PCM) was exactly the same for both.
Shame on our politicians for allowing these vultures to fleeces us and skim over a £Billion per year whilst we go through a cost of living crisis.
They were exposed by Watchdog, but being shameless, they just continue their nefarious practices.

If I could have put a. 0 I would of. Money grabbing company. I lost a family member and I had to get her death certificate into the bank cos the funeral director needed payment 48 hours before the funeral and it was a Friday. I explained this to them in an email and I had the highway book thrown at me. Tamping. I paid the fine. They get u wherever you are. Even outside schools now and everyone knows how hard it is to park outside them. It’s pure money making

Issued a parking ticket for parking over 24hours in a visitors bay - which we did not. We have evidence of parking at several different places placing us at the car park in question by 6:20pm and was issued a ticket at 3am the following morning. That is clearly not 24hours. Absolute scam of a company who make their appeals longer than the fine increase, impossible to reach through any kind of customer service. It is plainly frustrating that such a company exists.

Absolute bs at Goffs - Cheshunt and the School knowingly let them get away with it. The local councillor should be notified.

I question the ethics of PCM as a whole, which seem to think by putting news flashes on its home page of county court judgements won, probably as a mean to frighten and deter people from following up with an appeal, abhorrant. The original PCNs are sent in a very small font which require magnification and contains little information i.e. postcode, other evidence. The only thing that is in a large clear font is the payment process. Shame on our country on allowing parasitical companies as such to exist

Resident of Hendon Waterside. Received a ticket for unloading my baby in front of my house. Currently at the escalated part of the appeals process before heading to arbitration. I am not feeling hopeful.

The descriptions of this company on other reviews are not incorrect. I take comfort in the fact that the residents here are making their feelings clear to the management of the development who will look to replace PCM with another company who don’t take advantage of young parents and vulnerable people.

Bottom of the barrel scum, just a massive money making scheme. I would give no stars if I could. Customer service is absolutely awful too.

got a parking ticket despite paid for the parking period, ticket says you parked wrong

Very racist lady when I called. This company is s scam

website is utter trash and they're only great at fining your own guests but not actually being useful nor helpful when you want to report a car that's not authorised to park in the space you own

Took forever to respond to an appeal. By the time you get their snail mail, you would have to pay the full charge