Was mistakenly given a parking ticket. As a regular user of Stoke place I was surprised to receive a hefty fine . This was a genuine mistake on the management side as the old link from the previous p... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... Toon meer
I did not realise what I was paying for, my parking notice came with the details attached and initially thought it was costing me £9.99 just to appeal. But i was flummoxed when I received the... Toon meer
Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.
Contactgegevens
1 Elmfield Park, Bromley, BR1 1LU, London, Verenigd Koninkrijk
- info@parkingmateuk.com
- parkingmateuk.com
3,9
Goed
495 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ParkingEye defeated thanks to Parking…
ParkingEye defeated thanks to Parking Mate
I was sent a fine by ParkingEye claiming that I had overstayed my time in a shopping car park. Parking Mate provided an excellent letter for a small fee which set out my defence in precise detail, and I subsequently had my fine cancelled as a result. Parking Mate are well worth using in these circumstances.
1 oktober 2024
Review zonder uitnodiging
2nd time and you are perfect
2nd time and you are perfect
just need more propmpt response on WahtApp fro a people like me have limited access to emails and I like simplified things
15 november 2024
Review zonder uitnodiging
Shocking service
Shocking service! I have paid for £4.99 for the letter, once letter received, I have tried to submit the appeal, it didn’t work, then I have requested a help through WhatsApp, they have asked me for the photos of PCN, all submitted, yet no response, once chased - rude response received. Happy to share WhatsApp messages!
6 november 2024
Review zonder uitnodiging
Antwoord van Parking Mate UK
Our service is self service. If you didnt receive instructions, you can simply send the letter by post.
ParkingMate have been successful in…
ParkingMate have been successful in cancelling a £270 ridiculous parking charge from a Macdonald’s carpark. Kept me updated throughout.
3 november 2024
Rubbish
Rubbish. Not interested beyond providing a letter of appeal. Had high hopes due to positive reviews of this company. However, they are only interested in positive outcomes... anything less they ignore.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Parking Mate UK
Hi Sonia,
This is a new service and our appeal service is self service to keep the costs low and fast.
We provide 5 emails, 4 videos and a customised set of instructions for each appeal which is enough to provide guidance and support.
We will consider putting people on hand to help in future but this will be very expensive to run and very slow.
I appreciate your review but please be mindful that you might be discouraging people who want to use a service that saves so much hassle on parking ticket appeals.
Leo
Great service
3 november 2024
Awesome result
Parkingmate team has guided me and supported through all that stressful exhausting and never ending journey but eventually my matter was discontinued and we won the case.
Very happy with result what else can I say when you get positive outcome.
Good luck everyone and wish you all to have the same good experience and result as me!
2 november 2024
It really works
I was a bit sceptical at the beginning but it really worked. They did everything for me and successfully defended claim and I didn't have to pay £473. I can honestly recommend them.
3 november 2024
Exceptional
This is an excellent service. Having been dealing with an aggressive and unreasonable litigation company Parking Mate managed to have the court case brought against me struck out.
The service from start to finish was fast, efficient and easy to understand.
Very highly recommended.
3 november 2024
Support through an intimidating process
These cases are a drawn out, stressful process, where intimidation is used in the form of bureaucratic bamboozlement. Put under enough stress with no support it's hard not to give in to remove that pressure even if you believe it's unjust. Very grateful to Parking Mate providing that shield of reassurance and knowledge of the process stages and the firms' tactics to allow a fair result even if it takes years.
3 november 2024
Use these people
Use these people, they are the real deal and will help you!
3 november 2024
Review zonder uitnodiging
Highly Recommend
Leo worked tirelessly to help us deal with a PCN including getting a wrongly issued CCJ set aside. The result was the parking companies legal team dropping the case at the last minute. Highly recommend his service to help fight these ruthless, unscrupulous, bullies
16 september 2024
Review zonder uitnodiging
Keep away, once you pay they go quiet
after paying for their service and help i sent them 3 Emails regarding my appeal - did not have the courtesy to reply - basically once they received payment they went radio silent and did a runner.
I would not recommend their service :(
8 september 2024
Review zonder uitnodiging
Antwoord van Parking Mate UK
Hi Karl, Let’s work together to beat the parking companies, not attack those who are trying to help.
I’d like to clarify that my service is designed as a self-service solution to help you challenge your parking charge notice (PCN).
Here’s what you can expect from our service:
We assess your PCN.
We provide a tailored appeal letter.
We give clear instructions on how to submit the appeal letter.
We supply a detailed PDF with step-by-step guidance for your specific appeal.
We send four follow-up emails to assist you throughout the process.
Our service is built to empower you with the tools and information needed to handle your appeal independently, as successfully done by many other customers. We do not offer ongoing individual support beyond the initial service, as this is not included in the package you purchased.
We take pride in helping drivers fight unfair parking tickets, and we kindly ask for your support in this mission.
Leo
Custom service is non-existent
Leo has started to ignore me. I purchased his services back in 2020 for a parking ticket, which either wasn't appealed or was unsuccessful. Four years later, I got a court letter and texted Leo on WhatsApp, where he said to purchase the court service on the website but completely ignored the fact that they had appealed this in the past. I've been trying to contact him for the past week and have received no response.
To add, I purchased his service less than a month ago for a separate new parking ticket, which was rejected, and he isn't responding to my matters either!
30 september 2024
Review zonder uitnodiging
Antwoord van Parking Mate UK
Let me tell you, nobody knows parking tickets better than I do, and we’re doing tremendous work fighting these parking ticket bullies. Believe me, we’re helping so many people, and that’s why customer service can sometimes get a little backed up. It’s not because we’re ignoring you—it's because we're working day and night to make sure we tackle every case, and that takes time.
Now, it's important to be patient because we operate based on deadlines, making sure we handle cases on time. So, if you purchased our court service, rest assured, it will be addressed. And the same goes for your recent appeal. We’re doing our best to get through the requests, and we're grateful for your support. We’re all on the same team here, and we’re going to win this battle against unfair parking tickets, bigly!
Stay patient, we’ll get to you. Trust me, it’s going to be fantastic!
Leo your PCN champion
I’m so glad I found this website
I’m so glad I found this website. First class service, helpful and easy. Thank you for a great outcome.
6 oktober 2024
Absolutely brilliant
Absolutely brilliant. Was sent a parking charge notice, filled in the questionnaire on the Parking Mate site, paid the £4.99, sent the appeal letter to the private parking company, and within two weeks, the charge was cancelled. Highly recommend!
4 oktober 2024
Review zonder uitnodiging
Definitely worth the money
Got ‘caught’ at the infamous McDonald’s Stansted scam hotspot. I know I could have appealed this myself for free but could not afford the time to trawl through the information on forums such as Martin’s MSE and get my head bitten off if I asked the wrong question. For me the small initial outlay to get a professionally written letter was more than worth it for saving time and sanity. The scammers dropped the case once it went to POPLA.
Would not hesitate to recommend Parkingmateuk
15 juli 2024
Was a bit unsure if it would work but…
Was a bit unsure if it would work but within hours of the company receiving my template letter they cancelled my fine
19 september 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.