PartsIPS - Appliance Parts Reviews 

Ordered a part. Tried to cancel 10 minutes later but couldn't on website Called and was told they can't cancel on the phone and to send email. Sent emaul cancelling the order within 30 minutes of placing it. Got the notice the next day that it shipped. Called and was told nothing could be done. Crooks

Terrible company. Incorrect info on the website. Sent the wrong part. Terrible customer service. Nearly impossible to reach on the phone.

These guys have amazing customer service! While going threw a stressful time we made some mistakes in the order. They not only helped with the corrections but did so very quickly and professionally! Will definitely order from them again. We

Company sent the wrong part. Probably innocent mistake, picker got the last digit wrong. I followed all instructions for a return. After which I was given the run around. After 10 emails I was told to send my request again for a return. After which they started over with their same runaround excuses. I gave up and called my bank they are trying to resolve the problem, giving me a temporary refund to my account. It should not have been this hard. I will update when resolved.

I was blown away how fast I got the part. I will use it for a while and see how durable it is.

Returns are slow-walked, and you won't find out they have a 60 day return policy until AFTER you're paid to return your part to their facility. "Thank you very much- no money for you." Do yourself a favor and use PartsSelect.com, even if the part costs more. It will work, and they even have a real return policy!

I ordered a control board for a GE Gas Stove. I payed extra for shipping and when I received the part it did not work, was faulty. Partsips said I would have to go to the manufacturer. to resolve the issue. When I turned in all the proper information to the manufacturer they rejected the refund. I've never had problems like this in the past, I guess it's due to them be a half ass supplier of parts

I recently ordered replacement upper & lower racks for my GE dishwasher. The original racks are no longer manufactured but PartsIPS directed me to the correct replacement parts. The on-line chat answered all of my questions in seconds. The parts arrived 3-4 days early & complete with wheels & silverware rack as advertised. Both racks fit perfectly & are actually a better design than the originals which had begun to rust. They were genuine GE parts.

Fast shipping, exact part needed. Fixed issue upon install

Good stuff it works perfectly to my satisfaction I love it.

Easy transaction and shipped out quickly.

Nice experience. Easy maneuvering regarding placing the order and the delivery was fast.

We ordered a heating element from PartsIPS and the ordering was easy. The problem was, when the part arrived, it had simply been dropped into a flat box with no wrapping around, no Styrofoam peanuts or anything. It was banging around in transit and had had stuff stacked on top of it so the box was smushed and the element bent. Given that, we don't feel comfortable installing it and will be sending it back.

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I ordered a dry blower which arrived damaged, with a broken mounting foot. The housing was plastic and poorly packaged. The company refused to replace or refund the broken part even though it was under their 30 day refund policy period.

Purchase arrived in a reasonable amount of .

Parts fit perfect and arrived earlier than expected. Will definitely order from you again.