partsofcanada.com Reviews 

Fast and great, persistently helpful customer service.

Hello. My name is Alex. I ordered the lower basket tray for my Bosch dishwasher. The part was wrong it didn't match the original part. I email the sp parts of Canada the Calgary location letting them know about the issue. The return policy is 45 days. I send the pictures of the original part and the one I received. I called the customer service every day for the last 12 working days. I ask to send me free shipping return label. Today on my request I was told that return label would be processed by Friday.
Instead I received an email that I am not getting a refund because the package was open. So I lost $190.00 and was stucked with a part I can't use. I am in disbelief how is that possible to treat the customer this way.

Product arrived quickly and fit as a direct replacement on an LG stove. Packaging was triple wrapped in cardboard and bubble wrap and of course, was in perfect condition when opened. As an added benefit, worked better than the original, I wouldn't hesitate to order from them again!

i was looking for Ig range dual surface burner, it was out of stock everywhere but parts canada found the part and it is of highest quality.

A few weeks ago, I have ordered the dual burner (Frigidaire Range Dual Surface Burner - 316282100, Replaces: 316216600 × 1) for my Frigidaire induction cook top. Parts of Canada has that part which was easy to find on their website and it was economical as well. I also got coupon to reduce price by $20. I placed the order and they have shipped it professionally packed and on time. I am very happy with their service and part. I also got a call from them if I received the part and if it worked or not. I would highly recommend this place to make any future purchase of parts. I would like them to set up a contract with shipping company to see if shipping cost can be little bit down.

Happy with our purchase of a replacement element for our smooth top oven. This difficult to source part arrived quickly and was just what we needed

BEWARE. this is one of those sites that lists parts as “in stock” even if they’re not. I ordered a part “in stock”, then received a note days later that it wasn’t available and was back ordered. I had to call to cancel and now 7 days in, my credit card is still not refunded.

Worst of all… the part is still listed on their site as “in stock”

Stick with the big companies. They all list the part as “special order” (which is also shady for a part not available at all) or “back ordered” (more transparent)

Part was priced much lower than others, and shipped very quickly.
My new go to!
Also, online ordering was too easy.

A great place to shop. I couldn’t find the oven element anywhere for our stove. I was using Google and came across parts of Canada. And they had the part for our stove. W I’m completely satisfied and highly recommend this company for shopping. 👍👍👍.

Found the equivalent part for my fridge, was an easy plug and play part that worked with no issues. Fridge runs as new now, shipping was fast. I have ordered from Parts of Canada before and will continue to do so in the future as repairs are needed.

I am an appliance repair technician. I have purchased products from Parts of Cananda many times. Their service attitude and product quality have satisfied me. I am posting this today just hoping that more people in the same industry will not miss this company.
One more important thing to add is that the company's product sales price is very reasonable

This company will charge You 25% "restoking fee" if You decide to return the item You bought even if it hasn't been used and You didn't even open it.
I returned unopened boxes with uncut shipping ties and even then it took me a month of calling and emailing them to get a partial refund.
And of course I paid shipping fee.
You're better off with any market place!

Really happy with my order! The part was exactly what I needed, shipped fast, and the price was great. Would happily buy from them again.

Like. The fact that Malik, the customer satisfaction manager tried to resolve my issue. I wish I had contacted him much earlier. Recommendation to anyone with a problem, contact customer satisfaction!
Dislike. The incorrect information I was first given by the support group, and the brick wall I encountered trying to resolve that my part was incorrect. Even after 4 months John was telling me that the part I received was correct even when parts of Canada website said differently.

My fridge stopped working and needed a new inverter. Ordered on July 1st with express shipping, but arrived on Monday which is six days after. It was frustrating - just think about a hot summer without a working fridge. But the customer care team responded very quickly. Malik called me the day I sent in my complaint and followed up various time to ensure the part worked and I would receive my refund as promised. Overall, my experience with Part of Canada is good. The missing star is the dissatisfied courier service. I suggest that you change to a courier service that works through weekend to guarantee a committed shipping timeframe.

I bought a part which was marked in stock, while it was actually back ordered. When I asked to return it, they refused stating it was now a “special order”. Then they stopped answering. Just a bad business with a no return policy

Part works well . Shipping was very quick to

I was shopping online for a dryer heater element and stumbled upon this site. Their price was cheaper than the competition so decided to try it out. The part came on time and my dryer works perfectly now.

Recently used Parts of Canada to purchase oven igniter. Found their website and parts search process very efficient and accurate. Part was delivered quickly and fit perfectly. Great service.

Very satisfied with this company, everything from ordering to delivery went smoothly. They take their customers seriously and are quick to offer discounts and other incentives (including free shipping in some cases). I highly recommend them.