I was very confused regarding who the merchant is and the billing process. Eric was very helpful in assisting me to understand.
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Lees wat reviewers zeggen
I was charged multiple times for something I did not authorize. Additionally what I did order was charged at the wrong amount and I never received the items. I reached joy to customer service and was... Toon meer
I had an unauthorized charge on my account. I went onliine and communicated with whaat I assumed to be aa chat bot. After getting nowhere fast, I thought it was going to turn into a huge ordeal. But,... Toon meer
My experience started off a lil rocky at first because I didn't quite understand but how everything went far as using my credit. But after chatting with customer service, made things very helpful for... Toon meer
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Heeft nog niet op negatieve reviews gereageerd
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Edith to the rescue
There was a misunderstanding about what I had ordered. But, Edith took care of it and fixed it right away. That built my trust in the company and made me more likely to buy something. Thank you!
I dislike that this company charged me…
I dislike that this company charged me twice for no reason! I did get a fast response back, n waiting to see if I do get my refund!
Edith was great!
Edith was great at handling my concerns. Thank you for your prompt attention!
Cancelled when I asked
Didnt like this at all I was still…
Didnt like this at all I was still being charged after I canceld!
Imani helped me resolve my problem.
Imani helped me resolve my problem.
Muy bueno para comprar
Refund policy
I was somehow charged for a membership top-up that I didnt want and when I requested a refund the live chat bot just kept telling me there was nothing they could do. I emailed support and they escalated my case and a couple minutes later I received an email saying the refund was approved
Great customer service
Great customer service. Quick and efficient and most helpful. I can't sing their praise loud enough. They have renewed my faith in great help working for a great company. Thank you thank you.
It was very quick to get my issue fixed.
It was very quick to get my issue fixed.
I had received an email saying I was…
I had received an email saying I was subscribed to something I never signed up for and it was handled with prompt attention.
This was a scam on Facebook to get…
This was a scam on Facebook to get people to sign up for a subscription that I was not aware of the rep said it would be cancelled and when I looked at my email it references a lower tier subscription. I was very clear this should be cancelled
Great
It was a good understanding that we had a lot of positive feedback. Thanks
Brenda was quick to help solve my problem.
Brenda was quick to help solve my issues I had with my order. She took the time to really consider how I felt and I really appreciate that. Thank you for your help! ❤️😊
Ashley helped solve the problem
Ashley helped solve the problem. Not only did I get my money back but I was also given a $30 credit as compensation for hassle during this conflict. I appreciate the great gesture and my money back.
Involuntariamente me suscribí y…
Involuntariamente me suscribí y necesito el dinero que utilice por lo que pues agradezco mucho el como me puedan apoyar
Jeremy is helping me resolve my issue…
Jeremy is helping me resolve my issue and he’s been awesome so far!
Wrong fund charged
Wrong fund charged. Poor communication guide the customers with good products.Refund my money back still waiting for your empty promise.
Didn’t like how there was no clear…
Didn’t like how there was no clear purpose of
Your company
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