I recently bought a bulk pack of condoms, which according to the FAQs had a 4-5 year shelf life. Customer service claimed it is 2 years. However, the product I purchased had an expiration date of only... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve ordered Pasante Variety Condom Bundle and it was a great way to try different types of condoms and see how they feel. I would definitely buy more and have recommended to friends.
Extra Large Condoms very much appreciated! They fit much better than standard, are strong and still able to feel enough sensitivity. Highly recommend to the slightly larger endowed.
very very good .1st time i have used for condoms. lubicante.. very good price and what i appreciate the most is they were delivered with the greatest care.after a bad experience that was posted with... Toon meer
Bedrijfsgegevens
Info over Pasante
Geschreven door het bedrijf
Pasante has been a trusted sexual health brand for over 20 years, providing a wide range of sexual health products, from condoms and personal lubricants to condom demonstrators, educational booklets, and posters.
With our extensive range of condom types including textured, flavoured, and thinner options we cater to diverse preferences, ensuring a comfortable and enjoyable experience for all.
Our condoms and personal lubricants are produced by Karex, the largest condom manufacturer in the world, and continually undergo rigorous testing to ensure they comply with all the regulations required by medical devices.
Contactgegevens
21 Commerce Way, BN15 8TA, Lancing, Verenigd Koninkrijk
- 01903753844
- e-commerce@pasantehealthcare.com
- pasante.com
10% OFF - YOUR FIRST ORDER
4,4
Uitstekend
61 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Repeated breaking
I've used these 12 times and on 2 occasions they have broken
30 juli 2025
Review zonder uitnodiging
Antwoord van Pasante
Hello Tommy,
Thank you for taking the time to leave your review. We are very sorry to hear of this experience.
We take all complaints very seriously. If you would like us to investigate any issues with the item(s) you purchased, please contact our Quality Assurance Department at quality@pasantehealthcare.com
Thank you in advance for your cooperation.
Pasante Healthcare
Antwoord van Pasante
Hello Jeanette,
Thank you for taking the time to leave your review.
We have tracked your order, and unfortunately, it appears the item was lost in transit. We are pleased to confirm that your order has been resent, and we apologise for any inconvenience this may have caused.
Pasante Healthcare
Short expiry date window
I recently bought a bulk pack of condoms, which according to the FAQs had a 4-5 year shelf life. Customer service claimed it is 2 years. However, the product I purchased had an expiration date of only 10 months. There is no indication of the expiration date of the product in the descriptions. I enquired about this and have received no response- I received a 50% refund despite wanting to return the unopened product, but ultimately I cannot be purchasing future products from this website if it’s not guaranteed that the product I am investing in has the appropriate shelf life.
21 januari 2025
Antwoord van Pasante
Thank you Abbey for taking the time to leave this review.
We are sorry for the confusion that may have been caused relating to the product you recently purchased.
The FAQ about product shelf life that you refer to explains the length of time a product can be stored without becoming unfit for use.
This period will start from the date of manufacture. Therefore, depending on transportation times and warehouse storage times prior to sale we may not always be able to supply products to the end user with such a long product life remaining .
We endeavour to supply products to the end user with as much shelf-life left as possible, but we cannot always guarantee that it will exceed 12 months.”
Genuine and Trust worthy brand
Genuine and Trust worthy brand. Have noticed NHS using them. Also great packaging for distribution for bigger packs.
11 december 2024
Fast delivery
27 november 2024
Easy to order
23 december 2024
Pasante Variety Condom
I’ve ordered Pasante Variety Condom Bundle and it was a great way to try different types of condoms and see how they feel. I would definitely buy more and have recommended to friends.
25 oktober 2024
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