Paua Reviews 35

TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

This weekend I was travelling back from Dublin airport after collecting my sister over from England and had to use a public charger. I could not get the ESB app to work as Wi-Fi was poor and the charg... Toon meer

Beoordeeld met 5 van de 5 sterren

EVs are all about making life better, but anyone new to the journey will suddenly be faced with something north of 80 different companies offering electricity as you drive around the UK. Not on... Toon meer

Beoordeeld met 4 van de 5 sterren

Works great. Tested in a tour of the UK with the majority of charges accepting the card. A few charges do not, and that can be a little annoying in unfamiliar territory, but for 99% of people this is... Toon meer

Beoordeeld met 5 van de 5 sterren

On a recent road trip to Scotland, the Paua card really made the whole experience more pleasant. We were able to accurately locate reliable chargers, pay with a tap and keep a track of where we had be... Toon meer


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

35 reviews

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Beoordeeld met 5 van de 5 sterren

One card like Paua is needed in Ireland!

This weekend I was travelling back from Dublin airport after collecting my sister over from England and had to use a public charger. I could not get the ESB app to work as Wi-Fi was poor and the charger would not accept my card. Frustrated and out of charge my sister said to try her Paua card she uses in England. It worked no problem! We need a card that can be used on all public chargers like this card! I have 4 apps, ESB, apple green, EZO and my home charger Ohme. One card like Paua would make life easier and using the public chargers less stress!

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After sending three emails about a…

After sending three emails about a refund for a defective charging outlet, I've received no response from the company, which is quite frustrating and reflects poorly on their accountability.This network proves to be unreliable, and using their service with a Motability charge card offers no advantages, as the rates remain unchanged. Essentially, you pay the same as others, yet when you truly need assistance, their support is nonexistent.For those who prioritize customer service and dependability, I highly recommend exploring other options.

1 januari 2026
Review zonder uitnodiging
Logo Paua

Antwoord van Paua

Hi Lisa,

Thanks for taking the time to leave a review. I am sorry to hear about your experience and the frustration caused.

We have checked our records and cannot find any previous enquiries or a customer account under your name. To clarify, Paua no longer provides customer support for the Motability charging scheme. Refunds and charger issues for that scheme are handled directly by Motability, who can be contacted on 0300 456 4566.

That said, we do not want anyone feeling ignored. If you believe this issue relates directly to Paua, please email support@pauatech.com with the details and we will review it promptly.

We appreciate your feedback and are sorry this experience fell short of expectations.

Kind regards,
The Paua Rangers

Beoordeeld met 5 van de 5 sterren

Brilliant through and through

Laura and the whole team at Paua are brilliant, couldn't recommend enough to anyone else, customer service is always top notch and super helpful (and honestly we could learn from them!)

Really solved a problem for us with EV charge cards at Pedal & Post

1 oktober 2025
Review zonder uitnodiging
Logo Paua

Antwoord van Paua

Thanks for the positive review Chris. We will continue to do our best!
The Paua Rangers

Beoordeeld met 5 van de 5 sterren

Seamless

Seamless, reliable, and genuinely makes charging simple. Paua takes the hassle out of managing multiple networks – one card, one bill, no stress. Exactly what fleets need.

11 september 2025
Review zonder uitnodiging
Logo Paua

Antwoord van Paua

Thanks for these kind words Jamie. We will keep trying to simplify EV charging for businesses.
The Paua Rangers

Beoordeeld met 5 van de 5 sterren

A happy Fleet Manager

I run a fleet of company vehicles and using this card has made the EV section much easier to deal with. Great coverage, brilliant customer service, I'm extremely glad I signed us up to these cards.

28 oktober 2024
Review zonder uitnodiging
Logo Paua

Antwoord van Paua

Thanks for the review Tom.
If you want the same experience visit Paua.com
The Paua Rangers

Beoordeeld met 5 van de 5 sterren

So easy to use

The RFID card is so simple to use, no issues at all in using over a week of the A to Z ev rally. So many charge points available to use with the card made it a breeze through the week.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very easy to use!

Very easy to use! The card works on almost every public charger I have tried which makes charging on my journeys more stress free. No more downloading multiple apps or struggling to input card details on dodgy payment sites!

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Toured the uk with Paua

Works great. Tested in a tour of the UK with the majority of charges accepting the card. A few charges do not, and that can be a little annoying in unfamiliar territory, but for 99% of people this is a great solution to endless apps and accounts with multiple suppliers.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Paula experience ce

I was lucky enough to take part in the AtoZ EV rally, and the use of the Paua RFID card made everything so simple! It could be used across so many different EV Charging points from motorway services to hidden away chargers nestled in a countryside farm shop. I really loved the look of RFID card, it stands out from other cards you may carry in your purse/ wallet. It got us from AtoZ quite literally.

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply amazing

As part of the EV Rally team for Europcar, the Paua team were simply amazing. Great fun, very professional, and knowledgeable.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Communication

Removing my previous update.

12 juni 2024
Review zonder uitnodiging
Logo Paua

Antwoord van Paua

Hi Andrew, sorry to hear about this experience. I would like to apologise on behalf of team Paua for this. I have passed your comments to the CEO who will reach out directly to you.

Thanks for the update Andrew. once again please accept our apologies that we did not meet your expectations. We will be developing new features based on your feedback.

Beoordeeld met 5 van de 5 sterren

Has never let me down

Was sceptical about these cards but I can honestly say it has never let me down, I once used 3 different debit cards, none of which worked and then tried the paua card and it worked instantly. It is a seamless system for our business and is so easy compared to our last provider. Their new way of connecting billing with employee home charging is very exciting as it’s an admin nightmare currently

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just having a Paua card makes it so…

Just having a Paua card makes it so much easier for me when I need to use public EV charging. Knowing that all I need to do is tap the card and plug in, means I don’t have to faff around with apps etc. Paua is connected to so many EV Charging Companies too, which makes the experience seamless.

3 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant British innovation on the…

Brilliant British innovation on the road to net zero.
We use Paua all the time on the road and it makes charging a piece of cake. But what really makes Paua stand out (apart from the pink shirts and glasses) is the passion of the team behind it. Love your work guys.

2 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paua as a roaming partner

We worked with Paua as a roaming service provider, that enabled those who wouldn’t normally access our charge points, do so with ease and minimum fuss.

From the initial commercial agreement, through development/testing and on to go-live and support, Paua were easy to deal with and totally professional.

Their market insights and knowledge were first rate and highly valuable to Liberty Charge.

3 mei 2023
Review zonder uitnodiging

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