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Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

Pawdaw of London is a small family run business, based in London. Company Director Anna Muir, set up the business when Phoebe, an adorable cheeky cockapoo joined the family, Anna struggled with all the mud after each walk and struggled to find quality products to help. Anna designed and curated innovative products to help with keeping the home, car, and motorhome/caravan free from muddy paws, whilst also looking after dogs coats and skin with natural but amazing products. All of the products are made with the greatest quality and style, whilst solving problems many dog owners experience. The range includes luxury dog towels, drying bags (to clean and dry your pup), paw towels, blankets, cooling coats, natural grooming products and treats.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

13 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

Poor quality

Ordered the paw towels to try out, for the money I expected better, I have better dusters that cost a lot less. The items shown look lovely with the nicely embroidered logo but I just received 4 plain cloths, might seem a small thing but I expect to receive an item that looks the same as advertised. Last purchase for me due to quality

25 februari 2026
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

I am so sorry to hear that you are so unhappy with the quality of the paw towels, all our customers have always been very happy with the quality and performance of the paw towels. They are super-absorbent, dry quickly, do not hold onto the dirt like other towels and do not get smelly, so they are very different to other towels and also very different to dusters. As a small business owner, customer happiness to me is everything, if you are not satisfied with them, we will give a full refund if you wish to return them to us. Please email me at info@pawdawoflondon.com to arrange. Best wishes Anna

Beoordeeld met 5 van de 5 sterren

I bought the large grooming bag as a…

I bought the large grooming bag as a Christmas present for my daughter and son-in-law’s German pointer Rex
It is beautiful very good quality and I know they are going to love it
They adore Rex and will be so pleased with this fabulous gift
Glad I purchased from you the products are fabulous thank you

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

OMG this is a game changer

Just bought the drying bag and OMG what a game changer!! I have a St Bernard who loves being wet and muddy. I always dreaded winter walks as it would take hours to get her clean and dry.
15 mins in the drying bag and she is dry and clean. I wish I had found you 5 years ago. What an incredible invention! Thank you

8 november 2025
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you so much for your wonderful review, we are so pleased to hear that it has helped to clean and dry your St Bernard so quickly. We really appreciate you taking the time, and so pleased that you have found us :-)

Beoordeeld met 5 van de 5 sterren

Terrific service

Terrific service. Very prompt delivery. A very smart medium blue checked dog bed arrived. Working cockers have taken to it immediately. Very impressed with the hands on customer care.

16 februari 2025
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you for your wonderful review, so pleased to hear you're been happy with our service and great to hear your dogs love their new bed - greatly appreciated! Anna & Phoebe

Beoordeeld met 5 van de 5 sterren

You can feel just how great quality…

You can feel just how great the quality of this product is compared to things I've had in the past. Glad to say it's keeping my sofa clean from muddy paws!

2 december 2024
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you so much for your wonderful review Lisa, so pleased to hear that you are happy with the quality of the sofa throw.

Beoordeeld met 1 van de 5 sterren

Not impressed with their customer service

Can't be bothered to buy from them as their 10% off first order never arrived nor did I get any reply to my email.
If they are away they should state that on their home page.
If that's a sample of their customer service it isn't a good one.

2 december 2024
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Hello Kay, I'm so sorry to hear you didn't receive the code. I have checked and I can't see that we have received an email from you, I can assure you that we would have replied as soon as possible. I'm a small business and customer service is paramount, and of the utmost importance to me. My technical guy identified an issue with the emails being sent with the code last night, and has managed to fix this. He has resent all emails, so hopefully you will receive this now. If you don't, I would appreciate if you could call me on 0208 0999 817 so that I can resolve this issue for you immediately, alternatively if you could please check you have directed your original email to info@pawdawoflondon.com - many thanks Anna

Beoordeeld met 5 van de 5 sterren

Super absorbent dog towels

Recently purchased two dog towels. Super efficient service, delivery and communication with this company with a thank you note with delivery. The towels are THE best super absorbent dog towels and a really great size too. 10/10. Oh and it’s a British Company based in the UK! Another win win for me.

29 augustus 2024
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Wow! Thank you so much Helen for your wonderful review and kind words. I'm so pleased to hear your happy with the dog towels, and our service, it means the world

Beoordeeld met 5 van de 5 sterren

THE BEST EVER!!!!!

Generally the BEST towel and dog drying bag we have EVER used!!
I am always skeptical about buying products because I never think they will work…. But this is hands down the best money I have spent.
My dog is obsessed with puddles / water and the towel does the drying for you. She is BONE DRY when I use this, and the mud just pours straight off her.
The towel is such good quality and dries so quickly after use, not like a usual rubbish towel that ends up sodding wet. It’s amazing!!

So looking forward to receiving at new throw in the next few weeks, pre ordered and can’t wait!

Thanks so much PawDaw!!

4 maart 2024
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you so much for such a fabulous review Danielle, we are so pleased you are loving the towel and drying bag, they really are a game changer for any owners of mud-magnets. Hopefully you have your throw now and loving that too :-)

Beoordeeld met 5 van de 5 sterren

Lovely business

I always say that I'll do a review and never seem to get around to it but on this occasion I must do!

I have purchased many things from Paw Daw having first seen them at John Lewis in Bluewater. The owner Anna was so helpful and knowledgable in her world and the world of our fury friends and I purchased 2 blankets/towels. One for the car and one for home. Woody loves it. I also purchased some of the lovely grooming products. The soap is fabulous and lathers so well. I was sceptical at first but after using just once I wouldn't use a liquid again.

Our towel has literally halved the drying time they are so absorbant.

Lovely branding, products that really do work and reasonable pricing!

Looking forward to trying out their new rug which looks gorgeous!

Thoroughly recommend.

11 maart 2023
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you for taking the time to leave such a lovely review Ange, so pleased you are loving our products and they are making a difference for you and Woody :-)

Beoordeeld met 5 van de 5 sterren

Great drying bag

Excellent product. I would recommend it to anyone with a hairy dog that likes water and mud!
Well made drying bag - already been used on Mr Pip and no muddy wet floor, no muddy splashes up the wall and door!
Brilliant service from Anna and Phoebe.

20 december 2023
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you so much for your fabulous review Jane, so pleased you are loving the drying bag, helping to keep Mr Pip clean and dry :-)

Beoordeeld met 5 van de 5 sterren

thick quality towelling - excellent!

The Pawpaw drying bag was recommended to me by someone I got chatting to on a dog walk. I did look at different makes but this really stood out. I originally ordered the small but needed to exchange for the medium for my Cavapoo Jessie. I received a telephone call within minutes of emailing and I was really impressed with the friendliness and helpfulness of Pheobe and Anna. Safe to say today I received the medium which is just perfect. The dog bag is such good quality and I know it will last for years. The velcro strap around the neck doesn't snag the towelling, the zip is really sturdy and I like that there is an opening to attach Jessies' car harness. Can't wait to use after the next beach walk! Would highly recommend (yes you can get cheaper makes but you won't get this quality)

6 november 2023
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you Nena for taking the time to leave such a lovely review, so good to hear that you were recommended to us by another customer, and that you are loving the drying bag. It was great to help you with sizing and get the right one for Jessie :-)

Beoordeeld met 5 van de 5 sterren

Luxury dog drying towel

Purchased a luxury dog drying towel when I visited the NEC caravan show. Absolutely thrilled dries my little papillon really quickly. Fab product thank you and would highly recommend 😊😊😊😊

20 oktober 2023
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you for taking the time to share such lovely kind words about our towels, great to hear it dries your little papillon so quickly :-)

Beoordeeld met 5 van de 5 sterren

Fabulous products and refreshingly friendly

Super fast dispatch and delivery with adorable order updates from Anna and her dog Phoebe along the way.

I ordered towels, drying bags, paw butter and received a surprise treat sample, thank you very much. The towels are huge, fantastic for drying the dogs after a bath with just one towel. My dogs helpfully rolled in cow poo within a few days of my order arriving, great testing thank you pups. The towels themselves dry quickly too which is super helpful given how much water they absorb.

I’m returning the dog drying bags for the next size up, my mistake. Do size up as per the size guidance. My dogs are small but needed a medium bag to stretch and wriggle about in. The bag looks lovely, nice and thick with a chunky zip. My dogs tend to curl up on my lap for warmth after a bath while they snooze and dry off. I’m looking forward to not getting a wet lap as a result.

It shouldn’t need saying but of the three small companies I’ve ordered Microfibre dog towels from recently (only two managed to ship), PawDaw of London was the only one to have the items in stock & ready for dispatch as their website said they did.
When I went to order the next size up in drying bag and found the medium bags were available for back order Anna had added clear messaging stating there’s a potential 4 week delay on shipping. Upfront clarity and no surprises is much appreciated thank you.

22 april 2023
Review zonder uitnodiging
Logo Pawdawoflondon

Antwoord van Pawdawoflondon

Thank you for such a wonderful review Anne, so pleased we were able to help you. We will always be upfront and honest about delays or any issues, nothing worse than not being aware. Fantastic you are loving the products, hopefully you can get to try some of our new recently launch products too :-)

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