PayItMonthly Reviews 

4.210
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I must admit I was a little skeptical at first because I hadn't heard of PayItMonthly before. But everything went very smoothly from start to finish. If the situation arose, I wouldn't hesitate in usi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have used this company before and I think they’re fantastic. I would definitely use them again. Simple application and great communication. Highly recommended. 5* service. Thank you ☺️

Beoordeeld met 5 van de 5 sterren

The process was faultless from start to finish. Picked a chair paid a deposit and paid the rest in monthly instalments. Everything explained and all went perfectly.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with you has been so great, am well impressed with your service. Satisfaction is my watch word.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. E-commerceplatform

Geschreven door het bedrijf

PayItMonthly partners with thousands of UK businesses to offer interest-free monthly payment plans. We help businesses grow by providing payment solutions, UK-based support and industry expertise, while giving customers a transparent way to spread the cost of purchases. Through responsible lending and a commitment to great service, we aim to deliver a positive experience for both our partners and their customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.210)

415 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Smooth experience

Smooth experience, customer service is top!

1 april 2026
Review zonder uitnodiging
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Jacko,

Thank you for your review.

It's great to hear that you found our customer service so good, I will pass this back to the team :)

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

Hassle free

Recently used this company, no hassle everything was explained fully from day one, making sure I knew all my options from the outset. Customer service excellent from start to finish. I would definitely use this company again without hesitation.

1 april 2026
Review zonder uitnodiging
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Diane,

Thanks for your lovely review!

We are so pleased that you had such a good experience with us and found the team so helpful :)

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

Great Experience ,

Great Experience ,

15 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Ali,

Thank you for your review.

It is fantastic to hear that you had a great experience with us!

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

I have recently use this company

I have recently use this company. I would highly recommend it. The customer service was excellent. The staff are very friendly and happy to take time to explain the system. My experience has been smooth and stress free from start to finish. Great team. Thankyou.

30 maart 2026
Review zonder uitnodiging
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Laura,

Thank you for your lovely review!

We're thrilled that you found our service and team so great! Thanks for the recommendation!

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service and Smooth Process

I had a really positive experience with Payitmonthly. From start to finish, their customer service was excellent—clear communication, quick responses, and genuinely helpful staff who took the time to explain everything properly.

The whole process was smooth and stress-free, and I always felt like I was being dealt with honestly and professionally. It’s rare to find a company that combines efficiency with such a high level of customer care.

Would definitely recommend Payitmonthly to anyone looking for a reliable and supportive finance provider.

20 april 2026
Review zonder uitnodiging
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Will,

Thank you for your review.

We are thrilled that you found our customer service so good as well as being so efficient.

We hope that you will use us again in future!

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

good to have it

18 december 2025
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Jigar,

Thanks for your review.

We are happy to hear that you were glad to have our service when you needed it :)

Many thanks,

Liz

PayItMonthly

Beoordeeld met 5 van de 5 sterren

Very good service.

7 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi James,

Thanks for the review.

Lovely to hear you had such a good experience and we hope we can be of assistance for you again in the future.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Very easy and great to apply for paying…

Very easy and great to apply for paying off in monthly installments. Highly recommend

7 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Vanessa,

Thanks for the review.

Thank you for the kind words and I'm glad that we were able to support you with your purchase.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Payment for photoshoot

Payment for photoshoot, all I had to do was set it up, payment came out of my account every month until paid off.

9 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Beth,

Thanks for the review.

Lovely to hear your payment plan with us ran smoothly.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Great dealing with you again

Great dealing with you again

10 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Ade,

Thanks for the review.

Lovely to hear you had a good experience using our services again, and we hope to work with you again in the future.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 4 van de 5 sterren

Really good experience with Pay It…

Really good experience with Pay It Monthly. Super easy to set up, everything was clear, and I liked being able to spread the cost without any hassle. Payments are straightforward and fit my budget well. Would definitely use it again!

16 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Harriette,

Thanks for the review.

We appreciate the lovely words and glad we were able to help with your purchase.

Would you be able to let us know what we could do to push your review up to 5 stars?

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Great customer service

Got dealt with issue instantly

15 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Brianna,

Thanks for the review.

Glad to hear you had a good experience and I'll pass your lovely feedback onto the team.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

5 stars from me

9 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Nicola,

Thanks for the review.

Lovely to hear you had such a good experience.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Opportunity to pay monthly was great…

Opportunity to pay monthly was great for me
Thank you

9 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Raeesah,

Thanks for the review.

Glad to hear we were able to help you with your purchase.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

It's user friendly and of great service

It's user friendly and of great service

15 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Onias,

Thanks for the review.

Really happy to hear you had such a good experience using PayItMonthly.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Nothing complex

Nothing complex, payment was taken promptly.

7 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Satya,

Thanks for the review.

Glad to hear everything ran smoothly.

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 1 van de 5 sterren

Far too complicated!..for a measly £320…

Far too complicated!..for a measly 320 payment assist!! Hold the first payment of £80 from your account for numerous days 3 approx and then pass the finance check and decision to the retail provider to make the decision of risk! Laughable!
Very strange and such a long winded process! No instant simple decision as stated on website! Wait 3 days and have to do all the chasing through calls to eventually have the agreement cancelled by my request and they send you a declined email!
Very poor and so long winded for a little loan
Many more small loan finance companies so easier to work with! Very poor experience.

*update 21st April

At no point was there a resolution as you so state!? I paid the invoice in cash!! No help to retailer or applicant! Why lie?
All calls outgoing to chase and never any communication from your company.

I demanded a refund and to release the funds you were withholding which took calls to the supplier to confirm such refund to be issued and aside I cancelled the application!
Not declined! Cancelled!
Poor response with lies
Poor company!
Did not feel I had a poor experience!!!
I “DID”!!! Have a very poor experience!!

14 april 2026
Review zonder uitnodiging
Logo PayItMonthly

Antwoord van PayItMonthly

Hi David,

Thanks for the review.

Sorry to hear you felt that you had a poor experience with PayItMonthly.

We treat all of our financing the same due to all of them being agreements that would reflect on a customers credit file, so we take any value of finance seriously.

This lines up with the issue around the first payment as this is part of the finance agreement, so is held as pending until the finance agreement is officially accepted or rejected, otherwise there can be potential impact to a customers credit file which is something we want to avoid as much as possible.

I can see that our customer liaison team were supporting you throughout the journey which we did find a resolution for in the end alongside the retailer you applied through.

If you have any other questions please reach out on 0333 212 2141 or email support@payitmonthly.uk

Many thanks,
Dougie
PayItMonthly

Beoordeeld met 5 van de 5 sterren

Really good and efficient

Really good and efficient

7 april 2026
Logo PayItMonthly

Antwoord van PayItMonthly

Hi Nicky,

Thanks for the review.

Happy to hear that you had such a good experience.

Many thanks,
Dougie
PayItMonthly

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