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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have sent 700 USD. The money has been withdrawn from my account, but the recipient has not received it yet. I have tried calling the number, but it goes to voicemail. I have also tried contacting P... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well done; best remittance ever! I was happy about the service overall; the app was easy to setup and I would recommend to everyone.

Beoordeeld met 1 van de 5 sterren

Avoid PaySii if it is possible. The customer service is horrible and they keep telling you lies and make promises they don’t keep. The process is horrible and they are acting very slowly and hang up t... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service, couldn’t be much happier as the funds send to family member has been received promptly, The customer service dealt with my queries in a professional manner TOP lads. Will use... Toon meer

Bedrijfsgegevens

  1. Betaalservice
  2. Financiële instelling

Geschreven door het bedrijf

PaySii is an online money transfer company that allows customers in Europe and North America to send funds to their loved ones. With a user-friendly app and website, We offer customers a seamless experience for transferring money through various channels, including cash collection, mobile money wallets and bank transfers. Boasting a robust corridor in East Africa, We have established ourselves as a trusted and efficient platform for cross-border transactions. We not only save time but also ensure a secure and reliable means of sending financial support to family and friends all while providing the lowest and most competitive rates in the market, reducing the need for customers to physically travel to agent locations or banks. . We also strive to provide the best experience for our customers. That's why we offer 24-hour customer service ready to assist you with any questions or concerns you may have. Customers can easily reach us via call or chat in our app or website no matter where you are or what time it is.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 45% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

When will the receiver get the money?

Hi 👋.
Well I get my issues sorted out well that was the money has been prossesing instead been paid. So all you need is the first time to send id-kontrol to the chat or call the paysi stuff to get it sorted out the problem. Thanks to the service stuff called Nuraddin. I hope you guys keep the good work. Thanks in advance.

// happy customers:)

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

My experience was made great by Nuraddin, who provided me with great customer service, swift responses and resolutions. It’s rare to get quality customer service from remit apps like that, so I will definitely be making it my main remit app. The whole process was quick, easy and informative.

19 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service so far been using now for…

Great service so far been using now for quite a while and am so grateful for the service and how fast my family receives the money at the same day thank you so much 🙏🏽🙏🏽🙏🏽 Hope you guys will be always be trustworthy and quick at service 😍😍😍

3 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst remittances company ever

Worst remittances company ever
Their customer service lines are almost non exist and terrible unprofessional. If they ever answer calls which they don't usually, they'll hang up on. They'll find an excuse to block 🚫 your account when the system picks up your location, an area no cover by their service for example Africa.
They'll blame you when ask to unblock the account, by claiming you forget your password.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hallo paysii I am abdirahman Ahmed…

Hallo paysii I am abdirahman Ahmed Mohamed

I sent it the money in my country. I don’t receive it. 💯 dollar that’s the problem. I don’t know what is the problem but too days ago he sent it to me for email.paysii He said to me register for your ID card in front 🪪 and Buckside. Already I do it I take photo and then I receive a registered but it still didn’t take for the money for 💯 dollar that’s what I send it in my country. That’s my problem. that reason what I send it this message please can you receive that money or no? Cabdiladiif. Maxamed ibraahim to Somalia 100 Dolar

+ 252615999673

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Support does not exist when things go…

Support does not exist when things go wrong.
If you’re lucky enough to have smooth transaction you’d think this is good company. If and when something goes wrong you call customer service, they won’t even take your call. Almost impossible to get hold of someone. Very frustrating. Save your self the hustle and use other company’s. Just avoid Paysii

29 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paysii: A Scam in Disguise with Terrible Support and Missing Funds

I had a terrible experience with Paysii. They deducted money from my bank card for a transaction I was making, but the funds never reached the intended recipient. Despite multiple attempts to resolve the issue through their support team, and providing all the necessary evidence, I received no follow-up or resolution. It seems like their customer service is non-existent. I’m now forced to contact my bank to try and recover my money. I would not recommend Paysii based on my experience.

26 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service .
Thanks to Abdirashid who been very professional and supportive . I am using Paysii more than four years now and had no issues .

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thieves - Scam Company

Shocking customer service. I do NOT recommend.

They would not answer the phone, I was on hold for long amounts of time (45mins at the minimum each time) and then the line disconnects once I get to position number one. If you’re lucky enough to for someone to answer they say they will call back which doesn’t happen.

I was trying to transfer to someone this morning (11am) and the receiver is yet to receive the hard earned money I was sending. They would not release my money for me to go elsewhere and I will have to resort to contacting my bank as we are now close of business (7pm).

If you are looking for a money transfer company from UK to Somalia your best bet is to take your money elsewhere and not waste your time with these people. If I could not give a star rating then they wouldn’t receive one either but TrustPilot expect you to leave a one star rating at a minimum.

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst support ever.

Worst support ever.

They deducted money from my debit card for a transaction I was making through them, but it never reached the receiver. I called their support many times, but despite giving them all the evidence they needed from me, nobody got back to me. The only option left for me is to call the bank and get my money back from them.

7 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paysii makes life much easier and able…

Paysii makes life much easier and able me to send my money to family and friends easily. Always there to help 24/7 I’m person who works late and when I called them still able to get help. What I love about paysii is you can send as much as you want as long it’s your own money. Instant transfer is also amazing. Thank you paysii

6 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad service.

PaySii for bad service.
If you call them or text them, they won't answer you. The money I sent to my family in Hargeisa and Burco is still listed (processing).
Sweden phone number 0046844682333, which is the closest to Denmark, I called 3 times. It is not taken. I wrote a message to them, I have not received a reply until now. I don't know what to do?
My money should be received by the people I sent it to, or I should get an answer to why?

Dårlig service.
jeg har sendt penge til min familie Hargeyse og Burco i Somalia, jeg har både ringet og skrevet og det svarer ikke. Mine penge står stadigvæk processing. jeg ved ikke nu, hvad jeg skal gør.

Paysii Adeeg xumo iyo xidhiidh xumo.
Paysii hadaad telefoon u dirto iyo hadaad u qorto midna kuu soo jawaabi maayan. lacagtaydii aan reerkaygii u diray Hargeysa iyo Burco ilaa hada waxaa ku qoran (processing).
telefoonka sweden 0046844682333 oo ah ka ugu dhow Danmark 3 jeer ayaan lahadaly. lama qaadayo. waan u qoray, la iima soo jawaabin ilaa hada. ma aqaano waxaan sameeyo?
Hadaad ganacsade tahay waa in macmiishaada telefoonka aad meesha ku soo qortay ka qaadaa, ama waxaay kuu soo qoraan aad ka jawaabtaa.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovey

Lovey, the guy on the phone I didn’t catch his name was very helpful and quick. I really appreciated it

5 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

As a possible new client i was met with excellent service and support in installing the app. Aa an elderly client having patient, calm and empathic staff was extremely helpful

30 april 2024
Review zonder uitnodiging

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