PCA SKIN Reviews 13

I was advised to buy Redness Relief in the skincare clinic I visited a week ago to prepare my skin before undertaking IPL treatment for my rosacea. It was the single most expensive skin product I’ve ever bought at €137 and although I’d never heard of the brand, I thought I’d invest and give it a go.
I started using it at night and a short time after application my cheeks were on fire! I thought it might just be coincidence as this sensation can happen with rosacea sometimes. Next morning my skin was blotchy, not what I was expecting… I put it on after washing my face and noticed the yellow undertone (it’s a kind of smooth yellow gel) but thought after moisturiser and SPF it would be fine. However when I was finished with my routine I looked like I had jaundice.
Absolutely disgusted with the product and wish I’d seen these reviews before purchasing it. I now understand why they don’t have product reviews on their website.

I don’t know why there are bad reviews for PCA Skin care. ?? I’m in my 60’s and I’ve always taken good care of my skin and it’s not unusual for me to keep searching for good skin care products to keep my skin looking younger than I am. I had been using OneSkin products but about 6 months ago I started using PCA Hydralux skin cream and I am really pleased with it. I do believe it helps maintain younger looking skin. Just ordered a PCA serum and I’m looking forward to trying it.

Hi,

I am extremely frustrated with PCA Skin. I spent a long, painful time registering on their site to access professional skincare products, as I am a licensed esthetician.

Finding the correct professional site was a nightmare — most links direct you to a regular customer page, not the professional line. After finally locating the right site and registering properly, I expected to be able to order products for my work.

But after all that effort, I discovered I cannot buy anything. The website is confusing, poorly designed, and impossible to navigate. When I finally found the products, the system tells me I am not qualified to purchase, with no clear instructions on what is actually required.

This is completely unprofessional. The site wastes time, frustrates professionals, and prevents licensed estheticians from accessing the products they are ready to buy. After all this, I realized I can’t order a single thing.

I am beyond disappointed. I will never use or recommend PCA Skin. There are countless professional skincare brands on the market where everything is simple: training is accessible, prices are clear, and products are actually available. PCA Skin offers none of that.

As beauty clinic owner specialising in skin repair, this was the first product I introduced into the clinic with not only disappointing results. This was compounded by the dismissive attitude from the company which was deplorable. Having had successful treatments within the clinic, my clients was happy to take on PCA to support the benefits of PRF. One client in particular had devastating results. PCA deflected blame despite the client following strict introduction protocol. Following this PCA's sunblock range has been recalled and I have had other clients say they could not continue to use it due to the odour of the cream. My recommendation is do not use PCA.

Agree with everyone else on bere that their products are harsh, completely dried out my skin and then made it break out. Now I continue to have a horrible experience trying to return the products even though their website says 60 day satisfaction guaranteed. Horrible company and horrible products.

I am a licensed Esthetician based in the Caribbean and have held a professional account with PCA Skin since 2019.

Over the past few months, their level of professionalism has been extremely disappointing. Whenever I emailed to place an order, it would take weeks for anyone to respond. For context, I also hold a Dermalogica professional account and have been with them for 20 years — never once have I experienced an issue.

Since June 2025, I have been trying to place an order with PCA Skin. After repeatedly following up, I finally received an email from their marketing agent claiming that they allegedly sent me an email back in January 2025 (which I never received) and that they are no longer offering their products in my region.

How utterly ridiculous. There was no warning, no courtesy notice — nothing. Meanwhile, they are still featured on my Instagram, Facebook, and even on my treatment price list.

I am not begging anyone to purchase their products, and I have never experienced anything like this before.

I recently had their 6% rentinol peel. The facial wash which is supposed to be a gentle cleanser is part of the post procedure solution kit and is the wrong type of cleanser to have been included. The product contains lactic acid which should never be used on skin recovering from a peel. My skin is very red and irritated as a result and any moisturizer or hydrator from the PCA skin line stings and burns when used. A better choice would have been the creamy cleanser. This company should know better considering that they are supposed to be professionals. I ended up having to use Cetaphil gentle cleanser and moisturiser as everything in the PCA line burns and stings like hell. In regards to their 6% rentinol peel, there was no visible change or improvement in my skin whatsoever. I have never had any issues with products from Murad and Dermalogica and will stick with them moving forward.

Ordered Hyaluronic Acid Microneedle Eye Patches 7/17, total $29.68. FALSE ADVERTISING. Nothing on website gave WARNING TO THOSE SENSITIVE TO POLLEN TO NOT USE PRODUCT!!!! Only after paying for product & shipping and upon opening the package I see the WARNING LABEL ON BACK OF PRODUCT! I asked numerous times for a PCA SKIN prepaid shipping label, challenging the company for FALSE ADVERTISING and NEVER ONCE did PCA Skin apologize. Customer Service kept saying I had to front return/tracked shipping to get my order refunded. Absolutely disgusted at the wanton attitude about false advertising (yes, I am allergic to many types of pollen and could have had QUITE the reaction) and lack of responsibility in admitting such.

Best skincare products i ever tried

Got the sensi peel and then starting using their products (retinols & brightening cream)I received at my esthetics school. My skin looks HORRIBLE!! It's blotchy, peeling after two weeks, buring. It looks like someone threw acid on my face. I have always had a nice, peachy complexion (a little dry) but now it's just terrible. Going to the dermatologist.

I have the cleanser, collagen hydrate, factor 50 facial sunscreen and the 0.1% retinol. I’ve used so many different products in the past but after rave reviews from so many people and my facialist I decided to invest. I agree with the other review on here. Basically they burn! I don’t have sensitive skin but since using this even my foundation aggregates my skin. I do believe this product should be marketed at problematic skin such as acne for example. Those seem to cover the majority of positive reviews. My advice would be to only invest in trial sizes of any product before you invest your money and skin in PCA.

Most of PCA Skin products have preservative as an early ingredient rather than being last. I obviously didn't mind this, but then, I realized almost all their products (with the exception of sheer tinted moisturizer) burn the living HELL out of my skin. I am talking about face wash, sunscreens (non-tinted), moisturizer, and most of all, their vitamin C! And I am not talking about some tingling (I can tolerate that). I am talking about REAL BURNING sensation. I realize they are well known for their chemical peels. Furthermore, all my skincare products are medical-grade (I use SkinCeuticals, Skinmedica, IS clinical, Obagi, eminence, sente and so forth). Nonetheless, NO OTHER MEDICAL-GRADE BRAND MAKES MY SKIN BURN LIKE PCA. My recommendation is to honestly go with ANY OTHER medical-grade brand.  Never again. I genuinely hope you read this review before making the same mistake I did.

If it's not fraud?
It's spam!!