Peak Pharmacy Reviews 

2.485
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick response to telephone call. Staff very professional and helpful. I initially spoke with Sam and subsequently another lady, both of them were very respectful and thoughtful. Further to this, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Never have a problem easy to contact and always receive replies quickly. Orders always on time and processed quickly. Pharmacist is always friendly and helpful

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I would say thr service by PeakPharmacy was very good. the delivery was a little late bit arrived and I received my medicine. much appreciated Peak! 💯

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Apotheek
  2. Online apotheek

Over Peak Pharmacy

Geschreven door het bedrijf

Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!


FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.

Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:

...and so much more!

Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy

While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:

...and so much more!

We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!

Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first


Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.


VISIT OUR WEBSITE vacancies CONTACT US

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.485)

410 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

24 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appriciate your kind words and look forward to seeing you return to us in the future.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, good communication, prompt delivery reasonable price.

23 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

Excellent service is what we aim for! So we are very pleased to hear that, thank you.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appreciate your kind words and are pleased to hear your shopping experience with us was a positive one!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Easy process

Easy process, fast delivery and excellent communication.
Very impressive.

5 maart 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear you are happy with how easy it was to place your order, and with the speed of the delivery and the communication throughout the process. This makes us very happy indeed!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Happy customer

Great product & price.

5 maart 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you are satisfied with the range on offer and the prices.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear you are happy with our excellent and quick service! We hope to have you back with us in the future.

Kind Regards

Peak Pharmacy

Beoordeeld met 1 van de 5 sterren

I am still waiting for a reply to my…

I am still waiting for a reply to my email dated 24/02/2026.

24 februari 2026
Review zonder uitnodiging
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for your review, and we're sorry to hear that you're still waiting for a response.

As Trustpilot only shows us your username, we’re unable to locate your enquiry from the information available. Please reply to our information request email with a few more details so we can identify your message and assist you as quickly as possible.

If you can include a contact number, our customer support team will be happy to call you today to discuss your query and help resolve the issue.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

very quick service

will use again

27 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear you will consider using us again in the future! Thank you for your custom.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Highly recommend

27 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appreciate your kind words and that you would recommend our service to others. That means a great deal to us.

We look forward to serving you again in the future.

Kind Regards

Peak Pharmacy

Beoordeeld met 4 van de 5 sterren

Great service and delivery time was good

Great service and delivery time was good

26 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you were delighted with our great service and delivery time. We look forward to having you back with us in the future and allowing us the opportunity to turn this 4-star review into five!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

The medicine arrived in time

The medicine arrived in time. The product seemed right at the time.

26 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear that you are satisfied with the speed of the delivery of your medicine. Thank you for shopping with us, and we are always here if you need us again in the future.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our service efficient and that you were happy with our pricing. We always aim to provide high-quality, regulated medicines at competitive prices, while ensuring a smooth and reliable service for our patients.

Your feedback is greatly appreciated, and we look forward to supporting you again in the future.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Prompt suitability and recommendation

Prompt suitability and recommendation, quick delivery.

24 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

We are very pleased to hear of your positive experience using our online pharmacy! Thank you for taking the time to leave us a review.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Simple process, fast and competitive

Simple process, very fast !
Especially like the ability to pay per pill rather than a big packet of something you may not need again, saved me a small fortune compared to other online pharmacies

24 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We truly appreciate your kind words. Whenever possible, we are happy to provide a “pay per pill” option, as our goal is to offer greater flexibility for patients and customers. We are committed to delivering affordable healthcare, and we’re delighted to hear that you found using Peak Pharmacy to be much more cost-effective than other online pharmacies.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Really easy with quick delivery

Really easy with quick delivery. Good info about the meds and dosage needed. Very convenient

9 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

While we pride ourselves on offering competitively priced medicines and services, we believe that providing clear information and guidance, so patients can make the right choices, is just as important. As a community pharmacy, caring for our local communities is at the heart of our ethos, and that commitment extends fully to our online patients as well.

Our pharmacists are always here to offer support and advice whenever you need it. We’re also pleased to hear that your order arrived quickly. We’ve found Royal Mail to be the most reliable delivery solution, and unlike some online pharmacies, we won’t compromise on service by using lower-quality courier companies simply to cut costs.

Thank you again for your kind feedback

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Fantastic fragrance

Fantastic fragrance, awesome delivery experience. I highly recommend.

20 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We’re thrilled to hear that you’re pleased with your fragrance and that you had an excellent delivery experience.

Please, don't forget about us when that bottle starts to run low! We'll be here!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Took care of everything for us

We are off to Kenya on Safari so needed Anti-Malaria medication. I applied for this online with Peak Pharmacy and they did everything for us, they worked out what we needed, how much we needed and gave us a choice of alternatives with the information we needed to get the right medication. It was not expensive as other places and arrived within a few days.

19 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

A safari in Kenya sounds like an amazing adventure! We’re so pleased we could help make your travel preparations a little easier.

It’s great to hear that you found the process straightforward, competitively priced, and that your medication arrived promptly.

We hope you have a wonderful and safe trip, and thank you again for choosing Peak Pharmacy.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank your leaving us a review.

We’re delighted to hear you consistently receive excellent service and support. It’s always our aim to provide a reliable and helpful experience for our customers.

We look forward to assisting you again soon.

Kind Regards

Peak Pharmacy

Beoordeeld met 1 van de 5 sterren

I received an empty

I received an empty, damage package

18 februari 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for taking the time to leave us a review.

We’re very sorry to hear that your order arrived damaged. Please be assured that it did not leave our dispensary in that condition, so it appears the damage occurred during transit.

We haven’t received any direct contact from you about this yet, and we’d really like the opportunity to put things right. Please get in touch with our Customer Service team so we can resolve this promptly and arrange replacement items for you. You can contact us via our website at https://www.peakpharmacy.co.uk/contact
or by calling 01246 450425 (Option 1).

As a gesture of goodwill, please also check your email for a discount code to use on your next order.

Kind Regards

Peak Pharmacy

------------------------------------------------------------------------------------

UPDATE:

Thank you for contacting us.

Your replacement items have been dispatched and we have upgraded your post to First Class, at no extra charge.

We will contact Royal Mail to investigate why you recieved an empty parcel.No further action is required on your part.

Kind Regards

Peak Pharmacy

Beoordeeld met 1 van de 5 sterren

Moving experience

I've just moved to a new area and my new doctor's surgery issued a repeat prescription for me yesterday morning (Tues 10:00a.m., 24/02). On calling into the pharmacy to pick up my prescription this morning after my appointment, 10:00a.m., I was told it wasn't there as "it had been sent to their hub so I should call back after three". After clarifying the time I left. On returning at 3:55p.m., I was told they had only "just received the prescription that afternoon", which wasn't true as during my appointment that morning, the nurse confirmed it had been sent the previous day. Anyway, the pharmacy insisted it wasn't there and I should call back in an hour. I went immediately to the surgery, just around the corner, where the lovely receptionist, after my explaining the situation, gave me some codes and suggested I give them to the pharmacy. The entire excursion took about 10 minutes max. Imagine my surprise on returning to the pharmacy and being presented with the prescription it was going to "take an hour" to fulfil. On each visit to the pharmacy I was seen by the same person who clearly did not remember me from my morning visit or the 'advice' she'd given. You only get one chance to make a first impression. I learned all I needed to know about Peak Pharmacy and I was not at all impressed.

25 februari 2026
Review zonder uitnodiging
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for taking the time to leave us a review.

Thank you for making us aware of your experience and please accept our apologies for the difficulties you encountered. We have contacted you directly to obtain the information we need to investigate this fully and address it with the Pharmacy concerned.

Kind Regards

Peak Pharmacy

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