Pearlfeet Reviews 

ordered June 29th arrived July 24th. Not so much annoyed with the delivery but the 2 pair of shoes, Men's Leather Loafers and Men's Mesh lace up Hiking shoes were both of terrible quality. No arch support to speak of and felt like i was walking on stones.
What's even worse now is dealing with these Aholes for a refund. They initially wanted to negotiate a discount on another pair (duh! these suck!) and eventually warn you sending them back to China is no guarantee they will receive them; Never again.

Took almost three months to receive my order. Tried cancelling multiple of times prior to delivery but customer service was of no help. Now I have the shoes and quality is terrible and not true to size. The one pair is not even what I ordered. Trying to start a return but nobody will respond to my emails. STAY CLEAR PEOPLE!

NEVER AGAIN -
After a long conversation 10 emails (!) I am still NOT HAVING 4 pairs of shoes SINCE APRIL.
I wonder how the company is thinking to solve this problem in order to save its "reliability"...
Order number: 160663

Took four months to receive the junk they call shoes and they don't come close to fitting. Poorly made, slow delivery, no communication, rotten product. Save your money; there is a reason the product is cheap!

I ordered a pair of leather shoes and waited. And waited. Read the reviews and figured I'd been scammed. Got the annoying texts from the company and was SURE I'd been scammed. Put it out of my mind. Then a FULL FIVE MONTHS LATER, my leather moccasins arrived in the mail. They looked kind of cool. They fit well. They were really comfortable. So, all in all, I was pleased with the product but NOT pleased with cellphone advertisement texts and NOT pleased with the length of time it took to get the shoes. Caveat emptor.

Ordered and paid 1st. June. E-mailed - no response. Placed PayPal claim and suddenly got a response. Lordy, Lordy shoes arrived 4 days later (via Belarus) on 4th August.

NO HURRAYS - shoes were too small even though they were marked with the size I ordered.

Worst company I've ever dealt with in my 70 year life!

Now 19th August -

1) these Pearlfeet clowns want me to ship the shoes back to them in China (from the UK) AT MY EXPENSE even though the stated size is smaller than any other shoes I have bought in that size. They also stated in the ad that these shoes are made of leather when in fact they are synthetic POLYURETHANE LEATHER!

2) PayPal have been as useful as a one legged man in an airse kicking contest by siding with these charlatans!!!! No customer protection whatsoever!

All future shoe purchases will be done by me, in person, in store.

These people are the worst. Do not waste your money. Both quality and service and sizing the worst. Shoes did not fit tried to return. They said i would have to return them to china at my expense. I live in California.

Ordered two pairs of shoes on May 18 nothing but excuses from pearl feet.mainly COVID 19 slowing process got shoes on August 04. How about that for slow delivery. Look O.K but quality not very good.WILL never use them again.

I only wish I had read this before I purchased. Been waiting two months now for my parcel. I get the same reply each email. They claim the package has been with Royal Mail for a month but this is a lie.

I have notified Paypal and hope to get a refund.

They are thieves.
Voleurs.

I ordered shoes on April 29, 2020. Did not receive them until July 11, 2020. Pearlfeet/PEARLGO didn’t respond to my numerous emails to cancel my order and refund my money. After the shoes arrived they did not fit and I tried to return them, sending a photo of the shoes as they requested. Again, they did not respond !!! DO NOT DEAL WITH THIS COMPANY.

DO NOT DO BUSINESS WITH THIS COMPANY!

Ordered 2 pairs of shoes in May 2020. Shoes arrived in July. Okay, I can accept that the global pandemic could delay their shipping. Unfortunately, I only received one pair of shoes and they were the wrong size. Sent an email to Pearlfeet to let them know. Their response was to have me send a picture of the shoes showing the wrong size on the tongue. I did that. Their response was to offer me a 20% refund and I get to keep the shoes. Their other suggestion was to ship the shoes back to China on my dime. They didn't say whether they would ship me new shoes or not. Chalk this up to a lesson learned.

N'achetez rien sur ce site, Chaussures arrivées en 2 fois, avec un délai de 2mois et demi, a savoir que le 2e envoi ne correspond pas à ma commande.....Modèle commandé au prix de 39,99 euros pointure 39 et reçu des espadrilles au prix de 22 euros pointure 42.
Site d'arnaque§

DO NOT ORDER FROM THIS COMPANY! It took over 2.5 months to receive a pair a shoes and when they came in they were dry rotted. They refuse to give me a refund. I only gave them one star b/c I had to. I am very unhappy with this company.

Terrible experience.

Fancy website - loads of promotional emails. 3 months before the shoes were delivered after many emails.

Could not even fit my foot into the shoe. Wrong size - off by many sizes.

Shoes smell toxic. Imagine it could be dangerous to wear with the toxins being absorbed through the skin.

Faux leather.

Not worth claiming a refund or return.

Please do not buy from this Chinese company !!!!!

Absolute Rubbish.
Having not received the shoes I took the issue to PayPal and they refunded my money. After ten weeks a pair of the worst shoes I have ever seen arrived. Insoles cheap and loose, porr quality leather.. If it is leather. Cheap and shoddy construction. Today they have E mailed me asking for payment. I will return the shoes if the send me a label. I would not even try them on they are So bad

I agree with everyone else. I placed an order and waited months and then they said the order was delivered. It was not. Luckily I’m only out $34. Beware!!!

Hallo,
wie schon meine Vor-Bewerter festgestellt haben rate ich jeden ab bei dieser Firma irgendetwas zu kaufen! FINGER WEG VON EINER BESTELLUNG!!!
Habe noch nie so ein unseriöses Unternehmen erlebt, wer schiebt denen endlich den Riegel vor??

It's a scam. I've reported them to Paypal.

It took almost 4 months to get the shoes and when I received them only vaguely looked like the shoes I ordered and were two sizes too small. The size doesn't matter because they they were so poorly made I doubt they would have lasted more than one or two wearings. I am not going to try and get my money back because the aggravation isn't worth 40 dollars.