Pearlyo Reviews 

If I could give 0 stars I would I ordered a wallet and somehow they are my contact info they need to be shut down from social media I was dealing with a company called acrevy and I don’t know where they come in at they stole my money

This company is not truthworthy and very informal. I ordered two pair of shoes. They only delivered one pair and despite constant communications by email, no response. Very dissatisfied with this company.

Do not order from the company! As you can see, 84% of their reviews are one star and most of those say that the customer never received their product and that the company never replied to any attempts to contact them. This has been my experience as well. Ordered boots over a month ago, no confirmation, no tracking number, no answers to emails or attempts to contact them through Paypal after enquiring a half-dozen times. Not even a response saying they received my message or even just to tell me the status of my order. I have escalated this matter to Paypal.

Asked them to cancel order after reading the reviews here even though items had not been shipped for 3-4 weeks. They refused to cancel or refund. Still no items are was told to deal with it through PayPal.

typical Fakeshop from china. here are other names: Howiotto. Elkcloth. charmguy.modetalente.newchick. ect.

They are HORRIBLE!!!!
Do NOT give this company your money. You will not receive your items and they will not return emails.
I’m going to file a complaint with my bank to get my money back. I’m done playing with them.

Had enough?
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Chinese Scam Reporting Websites

The below table identifies some of the best websites for reporting a Chinese scam.

Name Homepage Description
ACORN acorn.gov.au Australian readers should consider reporting online scams to the Australian Cybercrime Online Reporting Network (ACORN).
Action Fraud actionfraud.police.uk If you reside in the UK you can report a Chinese scam to Action Fraud, the UK’s national fraud and cyber crime reporting centre.
AlibabaScam alibabascam.com This website's sole focus is on reporting scams on the popular Chinese platform Alibaba.com.
Readers are encouraged to submit their "denunciations" on rogue suppliers.
All Scams Forum allscamsforum.com This simple forum allows users to submit their reports on a wide range of scams.
Canadian Anti-Fraud Centre antifraudcentre-centreantifraude.ca Canadian readers can report Chinese scams to this website, which is the central agency in Canada for such matters.
Complaints Board complaintsboard.com Complaints Board is a comprehensive consumer complaints website.
Although there are no categories specific to China, their search function is very useful and many Chinese scams are reported.
FTC Complaint Assistant ftccomplaintassistant.gov Our readers from the US may like to consider submitting details of a Chinese scam to the Federal Trade Commission.
Complaints from consumers are used to help detect patterns of fraud and abuse.
Hong Kong Police Force e-Report Centre erc.police.gov.hk The Hong Kong Police's 'e-Report Centre' is worth trying for scams involving companies registered in Hong Kong.
Internet Crime Complaint Center (IC3) ic3.gov Managed by the FBI, the Internet Crime Complaint Center (IC3) may be a useful website for US readers to report more serious Chinese scams.
Ripoff Report ripoffreport.com Primarily targeted at US consumers, Ripoff Report is probably the world's most visited scam reporting website.
There are no China-specific categories but reports can be filed in a wide variety of circumstances.
Scam.com scam.com Scam.com is a free whistleblower message board to discuss and expose scams, rip offs and scammers.
There are no China-specific forums but many relevant postings.
Scambook scambook.com Scambook is a complaint resolution platform - users report fraudulent companies and Scambook’s investigators try to resolve with the company.
Many complaints are registered about Chinese companies but presumably their success rate is very low.
ScamWarners scamwarners.com ScamWarners is a popular website with a wide range of forums for different types of scams.
Although there are no China-specific forums, there are many posts and it is easy to follow.
Supplier Blacklist supplierblacklist.com Supplier Blacklist is a user-generated list of unsafe suppliers, and Chinese companies feature prominently on their postings.
The Wholesale Forums thewholesaleforums.co.uk You can report a Chinese scam on their Bad Supplier Experiencesforum

I ordered shoes 3 weeks ago and tried to cancel within 5 minutes of ordering after reading reviews. There is no way to cancel an order on their website. Emails to their customer support are not answered. I paid through Paypal and they are refusing to refund or assist with non-payment. The tracking order and link they sent me does not work. No shoes as yet...

Horrible company:
1. no telephone number available
2. no address in Germany - nobody in EUROPE!!!
3. Chinese company with different online stores: pearlyo (online shop) = pearlgo on paypal = pierrebuy
4. different online shops with one goal access to EUROPE market - delivery direct from China
5. nobody available for any kind of complaints or questions
6. just one email address - but nobody will answer!!!!
7. no address for sending back goods
8. íf you want ot cancel your order within 24h nobody will be available
9. pls. double check out by your own if you are willing do order
10. Don't waste your money!!!!

Horrible company. I would never have ordered from them if I had read reviews and realized they are in China. I ordered a pair of shoes from them over a week ago. Once I realized who I was dealing with later that afternoon I immediately sent an email request to cancel the order and asked that they refund my money. I’ve sent at least a half dozen messages asking that the order be canceled. To date they have never replied and the order still has not shipped. Very unhappy!! Buy American!!! Stay away from this company!

Shame on any company still allowing Pearlyo ads. This company clearly has a problem and is basically stealing money from people, myself included. Wish I had seen these reviews before giving them my money. Now, no products, no money, and no response. I hope PayPal can help.

Pearlyo is a terrible company. It is now two months since I ordered three pair of shoes. The first came within one month. But, they were extremely small - like they were for women or a child. Their customer service said I should have measured better. I have written them twice about my remaining order. They have not responded at all.

This is the worse company ever!! Please spread the word. Tell everyone you know not to order from this company. Plaster Facebook, Instagram and Twitter about this awful company. It took over 70 days to get one pair of Sandals. I ordered according to their chart and got a cheap pair of Sandals in a kids size. Customer service is a joke. Never order from China. They will not give me my money back. They are a scam. DONT ORDER FROM THIS AWFUL COMPANY

If I could give a zero rating I would. I ordered from Pearlfeet and never received a confirmation email or tracking number. I wrote them and I have not received any sort of response at all. I am reporting this company and anyone affiliated with them.

I will never order from this company again. I ordered a pair of shoes, size 13 for my son for Christmas 2019. I never received my order and traced the order to some city that I never heard of and to this day, no order. There is no way to contact them only by email and I sent an email multiple times. I never got a response and never received a refund. There shoes look nice and are the kind of shoes my son likes. What a tremendous disappointment. This is such bad service and the loss of a good customer.

What happen to ORDER #65263 WAS ORDER A MOUTH
AGO

Lousy company. I purchased 4 items from them and they sent 3. No response to emails sent to the email listed for customer service. After order arrived and I emailed them 4 times and put in a dispute with Paypal, this company deleted my account and the order I had placed. Stay away!!!

Ordered size 14 for my son, they shipped 20 days late, then when we got them, my husband that wears a size 12 tried them on and they were too small even for him. I emailed Pearlyo and they asked for a picture of the size which I sent. Later response they said I must have ordered the wrong size but that a 47 = 14 so how could I have ordered the wrong size?? Their solution was for me to send the shoes back to CHINA at my expense to an address that was different than it shipped from so Pearlyo must be middle man that takes no responsibility for the quality of the products they sale. 1st)why would I want to get a package from China right now with COVID-19 going around 2nd)why would I trust someone in China to take care of this situation any better ?So, I WILL EAT THE $$ I SPENT and give them to some man with TINY FEET
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This company is bogus haven't received my order I am going to report to better business bureau just theives no product no email response poor company dont recommend anyone order from this place bunch bs