Pearson Cycles Reviews 

1.606
TrustScore 5 uit 5

5,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a friendly and professional approach from everyone in the Pearson team, an absolute gem of a business, great people and exceptional bikes. Nothing too much trouble, no compromises, everything has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsservices
  2. Fietsenwinkel

Geschreven door het bedrijf

Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.

Industry Leading Warranty

Pearson 5 Year Transferable Warranty

At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry. We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.

Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(1.606)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional Shift 2.0

An excellent bike, delivered ready to ride and perfectly built. Love how the Shift rides as well ..!

11 juni 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

Hi Alec, Thank you so much for your feedback. We really appreciate it. Glad you love the Shift as much as we do!

Beoordeeld met 5 van de 5 sterren

Pearson Forge

It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.

1 mei 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

We really appreciate your feedback, Lee. Thank you so much!

Beoordeeld met 5 van de 5 sterren

Purchased the Pearson On and On ex team…

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank you to Jake, who was the one that helped me get the bike prepared for collection. Everything from start to finish was achieved to great detail. The product speaks for itself, a well rounded bike, and detailed on there website to the point. Would definitely recommend the brand, and hope to see them again in the near future bike purchase.

24 april 2026
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thank you so much for feedback. I will pass on your kind words to Steve and Jake.

We pride ourselves on our customer service and the overall buying experience, so it’s great to hear that reflected back.

Wishing you many happy miles on your On and On and hopefully you'll be adding another Pearson to your fleet soon!

Beoordeeld met 5 van de 5 sterren

Jake went above and beyond

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery, and I've since been able to get back to my happy place (gravel riding), on my Pearson. Thanks, mate!

9 april 2026
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

So pleased you could sort this for you Mark. I'll be sure to pass on your kind words to Jake! Wishing you many happy miles on you On and On!

Beoordeeld met 5 van de 5 sterren

I bought a Pearson Shift 2.0 in…

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November.
The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for an endurance model like the Forge, which I did test , but I just fell in love with the Shift 2.0, didn’t think I’d feel this comfortable on an Aero/Race bike.
What sold me with the Pearson brand is the £200 towards a bike fit and the attention to detail in the buying experience from the warranty, to the box of accessories, the metal Pearson branded torque wrench is a very nice touch that sets the brand apart from other brands.
Pearson really do work with you to give you the bike that fits you and that certainly pays off with the ride enjoyment.
I’m certain that there will be another Pearson purchased in the not too distant future based on my purchase experience with the Shift 2.0.
Other brands can certainly learn from the excellent customer experience that Pearson give you.

20 december 2025
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thank you so much for your kind words Christopher, we really appreciate it. We’re so pleased you love the Shift 2.0 as much as we do. We pride ourselves on our customer service and the overall buying experience, so it’s great to hear that reflected back.

Hopefully you’ll be adding another Pearson to your fleet soon. Wishing you many happy miles ahead.

Beoordeeld met 5 van de 5 sterren

Pearson Forge Frameset

Very simple process to roder, good communication throughout and access to a helpful account which holds all the information about the frameset including specs and geometry etc.

6 maart 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thanks so much Charles, we really appreciate your feedback and are so pleased you’re enjoying our customer bike garage!

Beoordeeld met 5 van de 5 sterren

Great service and amazing bike

Great service and amazing bike - can’t fault them in any way. Highly recommend them.

5 februari 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

We really appreciate your feedback James, thanks so much!

Beoordeeld met 5 van de 5 sterren

Great products

Great service, great product.

5 februari 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thanks so much, we really appreciate your thoughts!

Beoordeeld met 5 van de 5 sterren

I bought a Pearson On&On as I wanted a…

I bought a Pearson On&On as I wanted a quality gravel bike a bit different from everyone else. The buying experience is fantastic, I recommend you visit the Forge1860 store aswell as deal with the online and phone support teams if you can. Helping to specify, buying, delivery and support have all been excellent. I had a bike fit (paid for by Pearson) and decided on a longer stem which they immediately posted out to me. Great bike and great service

9 januari 2026
Logo Pearson Cycles

Antwoord van Pearson Cycles

Hi Bob, Thank you so much for your feedback we really appreciate it! So glad to hear you had such a great buying experience with us!

Beoordeeld met 5 van de 5 sterren

Riding on my way to a work meeting both…

Riding on my way to a work meeting both the front and rear derailleurs stopped working with no apparent reason that I could fathom. A quick detour to the shop and I took it in (before 9a.m.) to be greeted immediately; an accurate diagnosis given and assistance from the workshop within minutes. I was handed a coffee, given expert advice by the mechanic and a check-in from Sales and was back on the road with a recharged Di2 unit (enough to get to my meeting and home again).
All of this with no expectation other than remedying the problem and getting me back on my bike and on the road
A huge thank you to everyone at Forge1860. Excellent customer care.
The coffee, time, expertise and explanations plus the check-in on my way out were very much appreciated.

14 oktober 2025
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

Great that we could help get you back on the road as quickly as possible. It was lovely having you in the shop, and we’re wishing you many happy miles ahead.

Beoordeeld met 5 van de 5 sterren

Pearson really know their stuff

I can’t speak highly enough of the help, care and service I received from Pearson Cycles.
What really struck me was their determination to match me to the right bike - and they fully succeeded.
I now have a bike that fits better than any I have had before.

18 september 2025
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thank you so much for your feedback Micheal. We really appreciate your kind words and are so pleased to hear you had a great buying experience with us. Wishing you many happy miles ahead.

Beoordeeld met 5 van de 5 sterren

New Forge Di2

I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; the details were sent to Pearson and four days later the built bike was delivered by Steve, who I had been liaising with. The bike itself just oozes quality and I'm really enjoying my first time with Di2 .

8 augustus 2025
Logo Pearson Cycles

Antwoord van Pearson Cycles

Thank you so much for your review John, we really appreciate it! Glad your enjoying the bike so much, so many great rides to come i'm sure!

Beoordeeld met 5 van de 5 sterren

Pearson bike

Fantastic bike and great delivery service! Good communication throughout the whole buying process.

11 augustus 2025
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

Hi Nick,
So pleased to hear you had a great buying experience with us. We really appreciate the feedback!
Happy cycling
Pearson Cycles Team

Beoordeeld met 5 van de 5 sterren

A fantastic hand delivery service!

A fantastic hand delivery service!

This was my first experience buying from Pearson and I would definitely do so again. I purchased one of their bikes form the outlet section on their website and the bike was hand delivered to my door within 48hrs. The after sales service has been fantastic. The bike is also built with meticulous attention to detail and is a thing of beauty. Highly recommend

8 augustus 2025
Review zonder uitnodiging
Logo Pearson Cycles

Antwoord van Pearson Cycles

Hi Zak,
Thank you so much for your feedback—we really pride ourselves on our customer service.
Wishing you many adventures on your bike!

Best regards,
Katy

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering, quick postage and decent packaging. Like online bike bits shopping should be !

21 juli 2025
Logo Pearson Cycles

Antwoord van Pearson Cycles

Glad we could be of services-thanks so much!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer