Mostly terrible. Aside from the Google Find Me network sucking this tracker doesn't play a sound then when it does it doesn't shut off, I have to restart it regularly which completely defeats the poin... Toon meer
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Lees wat reviewers zeggen
Leider hat das Produkt nicht funktioniert bzw. das Auffinden war bei einem Test nicht möglich. Nachdem ich fristgerecht die Rückgabe in die Wege geleitet hat und mein Paket auch nachweislich angekomme... Toon meer
Bedrijf heeft geantwoord
I've had a Pebblebee tracker for a couple of months ... it's required firmware updates three times so far, which require me to get the tracker each time. The much-vaunted long-lasting rechargeable bat... Toon meer
Bedrijf heeft geantwoord
Fungerer utmerket. Men etter å ha kjøpt 4 stk fikk jeg en reklamemail der det påstås at jeg har krysset av for å motta denne. Det er noe jeg aldri gjør. Mailen inneholder ingen link for avmeldi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.
Contactgegevens
NE 4th St 4301, 98059, Renton, Verenigde Staten
- support@pebblebee.com
- pebblebee.com
2,3
Slecht
70 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Unreliable junk
Bought 4 in November and 2 have stopped working.
1 I bought from Google previously lasted about the same time.
Not fit for purpose
13 april 2026
Review zonder uitnodiging
piece of junk
I have used the clip for about a year now.
A few months ago the battery went empty, on witch I didn't got a notification. After charging, it won't connect anymore.
Peace of junk.
Oh, and when it used to work, it had a lot of connection difficulties. Even when I had my phone 10 cm next to it.
26 maart 2025
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
We are very sorry to hear that your experience with the Clip has been so frustrating. A year of use is quite a while, but it sounds like the device isn't performing the way it should, especially with the connection issues you described.
We would love the chance to look into this for you and see if we can get your Clip reconnected or identify if there is a hardware fault. Please reach out to our team at support@pebblebee.com so we can troubleshoot this together and find a solution for you.
Best regards,
The Pebblebee Team
Mostly terrible
Mostly terrible. Aside from the Google Find Me network sucking this tracker doesn't play a sound then when it does it doesn't shut off, I have to restart it regularly which completely defeats the point. I have four of them, even if I attached them together they wouldn't be able to find each other.
22 maart 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
Thank you for your feedback, we’re really sorry to hear about the experience you’ve had. It sounds like your devices may need a firmware update, which can help address issues like the ones you’re describing.
Please feel free to reach out to us at support@pebblebee.com, and we’ll be happy to guide you through the update process and make sure everything is working as expected.
We appreciate you giving our products a try, and we’re here to help get things back on track.
All the best,
The Pebblebee Team.
Pebblebee Trackers need frequent updates *in person*
I've had a Pebblebee tracker for a couple of months ... it's required firmware updates three times so far, which require me to get the tracker each time. The much-vaunted long-lasting rechargeable battery is pointless if you have to fetch the tracker every few weeks.
22 maart 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
Thank you for sharing your experience, we really appreciate you taking the time to provide this feedback.
Firmware updates are released not only to introduce new features, but also to address issues reported by some users and proactively prevent potential problems for others. Our goal is to keep everything running as smoothly and reliably as possible across all devices.
We understand that needing to have the tracker nearby for updates can be inconvenient, and we truly appreciate your patience as we continue improving the experience. Your feedback helps guide those improvements.
Thanks again for your support, and please don’t hesitate to reach out if there’s anything else we can help with.
All the best,
The Pebblebee Team
The worst product I ever purchased
The worst product I ever purchased. The card5 worked for one day only to fail ever since. I deleted it and repaired it several times, but there's no fix. Customer service barely responds, and if they do, they ask the same question about firmware. No other solution is offered. Do not buy anything from this company because it would be just a donation.
15 maart 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Dee, I’m really sorry to hear about your experience with the Card 5. That’s certainly not the experience we want anyone to have, and I understand how frustrating it must be to have a device stop working after only a short time.
Thank you for trying several troubleshooting steps already. I also apologize if our earlier responses felt repetitive, that’s not the level of support we aim to provide.
We would like to continue to work with you to get the issue resolved. Our support team is persistent and dedicated to helping our customers find a resolution.
Best regards,
Pebblebee Team
Retourenabwicklung sehr enttäuschend
Leider hat das Produkt nicht funktioniert bzw. das Auffinden war bei einem Test nicht möglich. Nachdem ich fristgerecht die Rückgabe in die Wege geleitet hat und mein Paket auch nachweislich angekommen ist, habe ich den Pebblebee Support mehrfach erfolglos kontatiert. Bis heute (2 Monate nach Rückgabe) habe ich keine Erstattung oder auch nur eine Antwort des Supports erhalten.
12 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
We’re very sorry to hear about this — we understand how frustrating this must be.
Please reach out to us at support@pebblebee.com and include your order number and return details, so our team can review your case and follow up with you directly regarding the refund.
Thank you for bringing this to our attention.
The Pebblebee Team
Poor delivery, lost items, customer service undependable
Order 579328. Ordered directly from Pebblebee and they show item delivered to my front door but since I was out of town and my son wasn't able to check until the next day, I assume it was stolen off my porch. Contacted them via email and they refused to acknowledge their responsibility in not sending it at least to a parcel locker via USPS or UPS. DO NOT BUY from them directly. There are many airtag competitors on Amazon with better Amazon service than this company.
11 maart 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Joe,
We’re sorry to hear about this situation — we understand how frustrating this situation must be.
According to the carrier’s tracking information, the order was delivered to the address provided at checkout, and our support team shared the carrier’s delivery confirmation and photographic proof of delivery with you. Unfortunately, once a package has been marked as delivered to the correct address, what happens afterward is outside of our control.
We truly understand how disappointing this experience can be. For future orders, we recommend using a secure delivery location, parcel locker, or an address where someone can receive the package directly.
Thank you for sharing your feedback.
— The Pebblebee Team
ROO7OFF
ROO7OFF
Title: Unusable tracker + support silence — but instant coupon after 1-star review
My Pebblebee Card (Card 5) has been effectively unusable because it will not connect / stay connected to my iPhone, so I cannot rely on it as a tracker.
My setup: iPhone 17 Pro Max, iOS 26.2.1.
I have tried the pairing process repeatedly and followed
troubleshooting steps, but nothing has resolved the issue.
Support replied only once with steps that did not work, and I am still waiting for responses to my last two support requests.
However, what I did get immediately was this message:
“Thank you for your 1-star review of our product Clip 5.
To express our appreciation, we generated a coupon code for your next order:
THANKYOU-31KRKQY
Coupon details: TIME SENSITIVE - 24 HOURS ONLY! 20% Off Your Next Purchase.”
I do not want a coupon to buy another product. I want the product I already paid for to work, and I want proper support.
What I want: a confirmed fix that works, or a replacement, or a refund. If Pebblebee responds and resolves this properly, I will update this review.
18 februari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hello Emily, we apologize for the inconvenience. Our support team is still assisting you and will continue to respond and work with you to get your device up and running. We appreciate you time.
On paper these devices look great
On paper these devices look great and I placed an order for a family pack on the 28th Jan, fully expecting it would be dispatched in 1-2 days (maybe arrive with me a few days later)
Dispite promises of the order being dispatched it never moved from 'Processing' and by 8th Feb I decided I couldn't wait any longer as I was going away (no point in them being sent when nobody would be home).
I would have loved to try the devices, but the issues with delivery made me loose confidence in the long term reliability of Pebblebee.
I have scored 3 out of 5 simply because they did cancel the order and processed a full refund when asked, but the only reliable way to do this was to wait for the online chat to become available and to log it with Paypal.
28 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Dear Jonathan,
Thank you for taking the time to share your experience, we truly appreciate it.
This was a very unfortunate situation and not representative of how we normally operate. During that time, our shipping partner had to unexpectedly relocate to a new facility, and the transition temporarily delayed order processing. Unfortunately, your order was among those affected, and we apologize again for any inconvenience caused.
What makes the timing especially unfortunate is that all delayed orders were processed the day after your cancellation request. We completely understand how frustrating that must have been, especially with travel plans coming up.
As soon as operations resumed, we upgraded all impacted shipments to priority service at no additional cost to help make up for the inconvenience. And of course, when you requested a cancellation, we ensured a full refund was issued promptly.
While the circumstances were outside of our direct control, we fully recognize that the experience fell short. As a company, we strive for everything to run smoothly at all times, but behind every company are people, and occasionally unexpected operational challenges arise. What matters most to us is how we respond, and we took immediate steps to resolve the issue and prevent it from happening again.
We genuinely appreciate your honest feedback, and we truly hope we’ll have the chance to provide you with the experience you originally expected in the future.
Best regards and safe travels,
The Pebblebee Team.
Defected device, no refund
I ordered a pack of 4 clips. 3 work ok, 1 does not. They made me try different rebooting processes and even made me send a video of the jingle process. I did - but no success. They will not refund nor send a new device. Still waiting after 4 months.
For your reputation's sake, send a new item, that will cost you nothing! This bad aura will cost you your business.
15 november 2025
Review zonder uitnodiging
Antwoord van Pebblebee
HI there! Thank you for taking the time to share your experience, we’re truly sorry for the frustration this has caused and for how long this has been ongoing. That’s certainly not the experience we want anyone to have.
When a device appears to be defective, our standard process is to walk through troubleshooting steps (including resets and confirmation videos) so we can determine whether the issue is hardware-related and covered under warranty. In cases where warranty requirements are met, we do offer replacements.
That said, we’d really like the opportunity to review your case again and make sure nothing was missed. Please reach out to us directly at support@pebblebee.com (or reply to your existing ticket) and reference this review so we can look into it promptly and work toward a resolution.
We appreciate your feedback, it helps us improve, and we genuinely hope we can turn this around for you.
Absolutely shocking
Absolutely shocking company. Bought a tracker from them which didn't work. They replied by email after a month with some suggestions which I already tried myself as I had a month to troubleshoot it myself.
And now I'm being asked to send it back at my own expense to get a refund. Avoid this company, dreadfully customer service and no support at all if you're in the UK.
26 december 2025
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Ed,
We’re really sorry to hear about your experience.
Regarding returns, for orders placed through our website, return shipping costs are typically the customer’s responsibility, as outlined in our policy. That said, we do want to make sure each case is reviewed fairly.
If you’re open to it, please reach out again to support@pebblebee.com and reference this review, so our team can take another look at your case and see what options may be available.
Thank you for sharing your feedback — it helps us identify where we need to improve.
— The Pebblebee Team
Nicht empfehlenswert
Ich habe einen Tag von Pebblebee bestellt. Die Lieferung kam zwar an, allerdings hat das Gerät von Anfang an nicht funktioniert.
Ich habe daraufhin den Support kontaktiert. Trotz mehrerer Versuche konnte das Problem nicht gelöst werden. Auf Empfehlung des Supports habe ich den Tag zurückgeschickt, mit der Zusage, dass mir der Kaufbetrag erstattet wird.
Seitdem habe ich jedoch keinerlei Rückmeldung mehr erhalten, und die Rückerstattung ist bis heute nicht erfolgt. Der Kundenservice ist in diesem Fall äußerst enttäuschend.
Insgesamt kann ich Pebblebee aufgrund dieser Erfahrung leider nicht empfehlen
5 december 2025
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Stephan,
We’re very sorry about this.
Please contact us at support@pebblebee.com and include your return tracking details and order number. Our team will review this immediately and follow up with you directly regarding the refund.
Thank you for bringing this to our attention.
— The Pebblebee Team
Poor Experience
Not a very reliable onboarding experience. The clip is highly unreliable even after multiple resets.
Of 4 devices, only one has worked reliabily.
25 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Stephen,
We’re sorry to hear the onboarding experience hasn’t been reliable and that your devices are not working as expected.
If you haven’t already, please reach out to us at support@pebblebee.com with all the details, so our team can review your setup and look into the next steps with you.
Thank you for taking the time to share your feedback.
— The Pebblebee Team
Do not waste your money on this tracker…
Apparently, pebble bee does not read through the.Reviews or my emails or they would realize that I destroyed the card after it not working yet.Their approach in their email is, well, let us help you set it up.How stupid is that
Do not waste your money on this tracker card. Received it today. It added to Google, find hub as a phone, not a tracker card. You cannot remove once you get it paired.If it pairs, it does not give you the option to ring the card.So basically this was a ridiculously worthless tracker card that I have since broken and thrown in the garbage
22 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Jim, we're really sorry to hear this!
It looks like something went wrong during setup, but it is most likely an easy fix. Please send us an email to support@pebblebee.com so our team can help you with this.
Thank you for your patience!
-The Pebblebee Team
No replies to my emails and terrible product
I bought 2, the app doesn't actually have a button to search. One device finds phone but phone doesn't find tile and the other does the opposite. I can't add both devices on my Google find hub. Now the both tiles don't work. Very frustrating.
The worst part is that I have sent about 4 emailed in the last few weeks and I haven't had one reply.
Do not buy this product. Terrible
9 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
We’re really sorry to hear how frustrating this experience has been. That’s not the level of support we aim to provide, and we understand how discouraging this must feel.
Regarding the devices and Google Find Hub, our support team can review what’s happening with each one individually and check the next steps. If you’re willing, please reach out once more to support@pebblebee.com (and feel free to reference this review), so we can make sure your case is properly picked up and reviewed.
Thank you for sharing your experience — feedback like this helps us identify where we need to do better.
— The Pebblebee Team
Terrible company Poor service do…
Terrible company Poor service do yourself a favour and don't buy anything from them. They never respond to emails I have now sent 3 emails to them because they are saying the tracker I bought has been delivered by UPS but it hasn't. I've emailed them to check this with their courier but still no reply. I wish I had read the other reviews now before because clearly this happens all the time with them. Do yourself a favour stay away from them.
7 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
We’re really sorry this has been your experience, and we understand how frustrating this situations has been.
If you’re willing, please reach out once more to support@pebblebee.com (and feel free to reference this review), so we can make sure your case is properly picked up and reviewed.
Thank you for your patience.
— The Pebblebee Team
I strongly advise against buying…
I received three clips two weeks ago and I set up two of them. Both of them disappeared from the app and needed to be hard reset in order to work again. One of them keeps beeping because the battery is very low, but won't charge past yellow witch makes it start beeping again every half hour. It can't be turned off and I'm trying very hard not to smash it with a hammer.
In these two weeks none of them managed to stay connected more than 48 hours without an external intervention, which makes them totally useless.
I'm currently trying to send them back and get a refund, but I'm not holding my breath
3 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi there,
We’re really sorry to hear how frustrating this has been. That’s not the experience we want anyone to have with Pebblebee.
If you haven’t already, please reach out to us at support@pebblebee.com with your order number so we can review what’s happening and help move things forward, whether that’s troubleshooting or assisting with your return.
Thank you for taking the time to share this.
— The Pebblebee Team
Top Tracker-Karte für Android (S25 Ultra) – Sehr zufrieden!
Ich habe mir die Pebblebee Card 5 als Ergänzung für mein Samsung Galaxy S25 Ultra direkt beim Hersteller bestellt und bin absolut begeistert.
Kauf und Versand:
Die Bestellung über die offizielle Website verlief reibungslos. Besonders positiv hat mich der sehr schnelle Versand überrascht, obwohl die Ware direkt vom Hersteller kam.
Erfahrungen im Alltag:
Die Karte erfüllt alle meine Kriterien:
Design: Sie ist extrem flach und passt perfekt in mein schmales Kartenetui, ohne aufzutragen. Akku: Die Laufzeit von bis zu 18 Monaten ist top, und man kann sie einfach wieder aufladen. Funktionen: Die Einbindung in das Google „Mein Gerät finden“-Netzwerk funktioniert einwandfrei. Auch die Funktion, mein Handy über die Karte klingeln zu lassen (Phone Finder), ist im Alltag eine riesige Hilfe.
Fazit:
Eine klare Empfehlung für alle, die eine zuverlässige und flache Lösung zur Ortung ihres Portemonnaies suchen. Die Qualität und der Service des Herstellers haben mich voll überzeugt!
2 januari 2026
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Manuel,
Thank you so much for sharing such a detailed review! We’re thrilled to hear that your Pebblebee Card 5 fits seamlessly into your daily routine.
It’s great to know the Card is making a real difference for you — that’s exactly what our devices are designed for.
We truly appreciate your recommendation and your kind words about our product and service. 🐝🎉
— The Pebblebee Team
The Pebblebee Tracker Saved Me From a HUGE Problem
A few weeks ago, I lost my house keys in a mall and couldn’t get into my own house. I was panicking until I remembered my husband had put a Pebblebee tracker on them.
I opened the app (which looked even better than I remembered) and tapped “I lost my device.” Within minutes, someone texted me. A mall worker had found my keys!
I went back to the mall and got them immediately. I just wanted to say THANKS! this little device saved me from a massive headache
20 november 2025
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Maria Laura,
Thank you so much for sharing your experience! We can truly feel that moment of panic turning into relief, and we’re so glad your Pebblebee was there exactly when you needed it.
Thank you for taking the time to tell us how it all played out — stories like yours are exactly why we do what we do. 🐝🎉
Wishing you many more worry-free moments ahead,
— The Pebblebee Team
The support is very kind and fast…
The support is very kind and fast despite that 3 of 5 Pebblebee trackers stopped working within 9 months. One got reanimated thanks to the clear instructions. But sadly 2 of them are fully dead and I missed the opportunity to send them a video how dead they are :D
The trackers itself are great.
15 december 2025
Review zonder uitnodiging
Antwoord van Pebblebee
Hi Denis,
Thank you for sharing your experience — we really appreciate both your kind words about our support team and your honest feedback.
Even if you missed the chance to send the video earlier, feel free to reach out to us again at support@pebblebee.com. Our team will be happy to take another look and see how we can help.
Thanks again for your patience and for giving Pebblebee a try. 🐝
— The Pebblebee Team
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