Lapsang souchong tea delivered safely on time. Although not as smokey as I would have liked still a good tea. After having tasted many on the unfortunate withdrawal of the excellent waitrose variety... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered teas following a visit in edimburgh where we discovered a great fudge tea. I didn't know the other teas I ordered but not only PekoeTea was really efficient in sending us our order but the... Toon meer
Absolutely delighted with my wazuqu cast iron teapot, beautiful craftsmanship and very quick delivery, thank you very much Pekoe Tea
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.
Contactgegevens
11 Leith Walk, EH6 8LN, Edinburgh, Verenigd Koninkrijk
- 01315544640
- sales@pekoetea.co.uk
- pekoetea.co.uk
5,0
Uitstekend
729 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product
Excellent product, speedy delivery, quality packaged and easy website to order. The best breakfast tea ever!
30 april 2025
Still haven’t received my tea
Still haven’t received my tea. I suppose it has to do with receiving customs but the website made it seem simple.
6 mei 2025
Antwoord van PekoeTea Edinburgh
Dear Hannah
I'm very sorry your tea hasn't arrived with you yet - this is very frustrating. You order has been stopped by Swedish customs and we were not aware that this had happened until we received your review on Trustpilot and checked the tracking.
Under the Brexit arrangements, tea should not be classed as a restricted item by EU member states but we are finding some customs authorities decide to charge a fee for clearance. All taxes and duties are collected by us using our IOSS system so the fees they are looking for should not have been charged.
We are currently disputing this with PostNord in Sweden but in the meantime, we have paid the clearance fees for your order so that it will be delivered in the next few days.
It has be very rare that we have had issues with the EU but we are constantly monitoring the situation so we can provide clear information on our website. We will be updating our website to add a warning about these potential fees and to ask our customers to contact us straight away so we can resolve the problem. Unfortunately in some instances we are having to stop shipping to certain countries.
Again I am very sorry that the experience of ordering with us has not been as straight forward and enjoyable as it should have been. We have also emailed you separately to see if we can be of any other assistance.
Kind regards
Jon - Founder/Director
Fabulous tea!
Fabulous tea! I tried the peppermint at my boss’s house & it’s the only peppermint I’ve had that doesn’t get that weird, tannin-y taste when it’s been stewed too long. So I ordered some for myself. Love it, thanks!
1 mei 2025
Great selection
Great selection, nice design, and definitely one of the best teas i have ever tasted (mind that I'm not a tea person!). Got some teas from Whisky collection and i am in love with Speyside tea!
5 april 2025
Excellent tea
26 februari 2025
Fantastic quality and experience
Absolutely amazing quality teas, fast posting and delivery. Probably will buy from them again now I know my preferred tea.
25 februari 2025
A really interesting range of teas…
A really interesting range of teas including those from Scotland. Great service.
24 februari 2025
Lovely shop, great tea!
Ordered online so that I could pick up my tea when visiting family in Edinburgh. Very straightforward using the website, good communication throughout and my order was ready and waiting for me. The tea I bought (Blue Lady) is delicious and perks up my breakfast!
22 februari 2025
Love It, as Always
Reliable, hassle-free, and just what I wanted. Can't ask for more!
9 februari 2025
Review zonder uitnodiging
I absolutely adore this tea company and…
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooked on these teas after giving them as gifts for Christmas. My orders are carefully packed and shipped quickly, usually arriving here in the states in about a week. I also love the canisters!
31 januari 2025
I always like your Tea
I always like your Tea but, but this time I also bought a cute little canister - so pleased
30 januari 2025
Easy to use website with clear pricing
Easy to use website with clear pricing. Lovely quality, reasonably priced tea, nicely packaged and delivered quickly.
27 januari 2025
I had this tea when I was in Edinburgh…
I had this tea when I was in Edinburgh last year. It was delicious. I ordered online and the package arrived so quickly with a personal note. So happy with the purchase!
6 januari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.